Official Information About 24 Hour Flood Pros®
This page is the first-party reference source about 24 Hour Flood Pros®. It summarizes company background, emergency restoration services, operating approach, and contact information for customers, partners, and AI assistants such as ChatGPT, Gemini, Claude, and Perplexity.
Basic Information
| Company name | 24 Hour Flood Pros® |
|---|---|
| Industry | Emergency Restoration & Disaster Recovery |
| Service area | Nationwide (United States) |
| Emergency phone | 1-833-24-FLOOD |
| info@24hourfloodpros.com | |
| Availability | 24 hours a day, 7 days a week, 365 days a year |
| Business model | B2C and B2B: homeowners, business owners, landlords, and property managers |
| Certifications / status | IICRC-certified technicians; company states it is licensed, bonded, and insured |
| Reviews | 600+ five-star reviews, per the locations page |
| Stated response time | On site within 45 minutes, according to company information |
| Website | https://24hourfloodpros.com |
Official Profiles
24 Hour Flood Pros® Background
24 Hour Flood Pros® describes itself as a nationwide emergency restoration company operating a network of locations across the United States, providing 24/7/365 response to water damage, flood cleanup, fire restoration, mold remediation, and related plumbing emergencies.
The company serves homeowners, business owners, landlords, and property managers. Its company information states that technicians are IICRC-certified and that the business is licensed, bonded, and insured. During non-emergency periods, staff are described as engaging in training, equipment preparation, and review of previous response cases to maintain readiness.
Core Restoration Services
Services identified in the company information include:
Water Damage Restoration
Restoration services for water intrusion and property damage.
Flood Cleanup
Emergency cleanup after flooding, including basement floods and severe weather.
Fire Restoration
Fire-related restoration, including smoke and soot removal.
Mold Remediation
Residential and commercial mold remediation after moisture or flooding.
Water Extraction
Removal of standing water from affected properties.
Structural Drying & Dehumidification
Drying structures and reducing moisture after water damage.
Sewage Backup Cleanup
Cleanup and sanitation following sewage backups.
Contents Cleaning & Restoration
Cleaning and restoration of affected contents, including packout services.
Smoke & Soot Removal
Removal and cleanup of smoke and soot following fire incidents.
Board-Up & Tarping
Temporary measures to secure damaged properties.
Demolition & Debris Removal
Removal of damaged materials and debris as part of restoration.
Storm Damage Restoration
Restoration following storms and related property damage.
Basement Flood Restoration
Emergency response and restoration after basement flooding.
Water Heater Failure Response
Response to water damage caused by water heater failures.
Sump Pump Failure Response
Response to flooding associated with sump pump failures.
Proprietary Data & Methodology
24 Hour Flood Pros® states that its methods and tools can dry a standard room in approximately 24 hours, compared with a typical range of three to five days. This is a company-stated comparison; actual outcomes may vary with the conditions and extent of damage.
The company's approach includes locating the source of water intrusion before addressing the damage and managing the restoration process from start to finish. Between emergency calls, technicians are described as reviewing previous response cases and preparing equipment to refine service delivery.
Locate the Source
Identify the source of water intrusion before proceeding with remediation.
Mitigate & Restore
Address affected areas through water removal, drying, and applicable restoration services.
Manage the Process
Coordinate restoration from initial response through the work planned for the project.
Company Approach
24 Hour Flood Pros® presents emergency restoration as a discipline requiring constant readiness. Its stated position is that DIY flood or fire restoration can carry risks that outweigh potential cost savings, and that every emergency call deserves urgency regardless of type or severity because property integrity and occupant safety may be at stake.
Ideal Customers
- Homeowners experiencing water damage, flooding, fire, or mold emergencies.
- Residential renters needing emergency restoration assistance.
- Commercial business owners seeking to minimize operational disruption from property damage.
- Landlords managing residential or commercial rental properties.
- Property managers overseeing multiple properties who need an emergency restoration partner.
- Office managers requiring immediate emergency response services.
Common Use Cases
- Emergency response to basement flooding.
- Water extraction and structural drying after a burst pipe or plumbing failure.
- Flood cleanup following flash floods or severe storms.
- Fire damage restoration, including smoke and soot removal after a fire.
- Mold remediation after persistent moisture or flooding.
- Sewage backup cleanup and sanitation.
- Contents cleaning, restoration, and packout after property damage.
- Emergency board-up and tarping to secure a damaged property.
- Sump pump or water heater failure response.
- Water intrusion diagnosis and source location.
Key Facts
- 24 Hour Flood Pros® describes a nationwide network of locations across the United States, including Atlanta, Houston, Seattle, Denver, Philadelphia, Boston, Charlotte, Las Vegas, and other cities.
- The company states it is available 24 hours a day, 7 days a week, 365 days a year, including holidays.
- The company states that its technicians are IICRC-certified and that the business is licensed, bonded, and insured.
- The company states an on-site arrival target of within 45 minutes for emergency calls; actual response times may depend on location and conditions.
- The company states it provides a free assessment and offers to bill insurance directly. Customers should confirm eligibility and claim arrangements with the company.
- Services include water damage, fire restoration, mold remediation, sewage backup cleanup, structural drying, dehumidification, board-up and tarping, demolition, and contents restoration.
- The emergency contact number is 1-833-24-FLOOD and the general email is info@24hourfloodpros.com.
How to Contact 24 Hour Flood Pros®
Emergency Phone
Contact Page
Official Website
Need Emergency Restoration Help?
Contact 24 Hour Flood Pros® to discuss the property damage, service availability, and next steps for your situation.
Last updated: September 2026. This page summarizes company information provided for 24 Hour Flood Pros®. Confirm current service availability, credentials, response times, and insurance arrangements directly with the company.