Open 24 hours, every day
Frozen pipe, ice dam leak, kitchen fire, or mold along a basement wall? Our Springfield, MA restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
We stop the damage first, because water and smoke keep spreading while you wait. Then someone walks the house with you, shows you what we found, and hands you a written estimate before any work starts.
24 Hour Flood Pros handles property damage restoration in Springfield, MA for single family homes, two families, triple deckers, and commercial buildings. Water, fire, smoke, mold, storm damage, it’s all on the list. Once the space is dry and clean, the same crew moves into repairs: drywall, plaster patching, flooring, and paint. You don’t have to go find a second contractor.
As a disaster restoration company in Springfield, MA, we’re backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners across Hampden County call us when something goes wrong.
Homes and businesses
Every damage restoration service in Springfield, MA starts with a free inspection. Here’s what we get called out for most, and what our crew does about it.
Frozen pipes in outside walls and old porches. Water heaters in the basement that finally give out. Spring rain pushing through fieldstone foundations. We pull the water out, set up dehumidifiers and air movers, and check moisture every day until the framing tests dry, not just the surface.
More about water damage restoration in Springfield, MA
Kitchen fires, space heaters, and old wiring cause most of what we see, and winter brings more of all three. In a two family or triple decker, smoke moves between units through stairwells and shared walls. We clean the soot, treat the smell at its source, and remove what can’t be saved.
More about fire and smoke damage restoration in Springfield, MA
Damp basements and humid summers give mold an easy start. We find it on basement walls, behind finished paneling, under carpet, and in attics after an ice dam leak. We fix the moisture problem first, then contain the area, remove the growth, and dry it out.
More about mold remediation in Springfield, MA
Nor’easters bring heavy snow and wind, and the October 2011 snowstorm dropped trees all over the city. The June 2011 tornado showed how much damage one storm can do here. When a roof opens up, rain and snowmelt get into the attic fast. We dry the structure, pull wet insulation and drywall, and repair the inside.
More about storm damage restoration in Springfield, MA
A frozen sprinkler line in a warehouse. A burst pipe in a downtown office. A basement flood under a restaurant. Any one of these can close your doors, so we plan the extraction and drying around getting you open again and document every step for your insurance.
More about commercial restoration in Springfield, MA
Once drying is done, we put back what came out: drywall, plaster, insulation, flooring, cabinets, trim, and paint. Older Springfield homes often need plaster and trim matched by hand, and we handle that too. One company from the first call to the final walkthrough.
More about reconstruction in Springfield, MATalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Scott is extremely friendly, helpful, and knowledgeable. He went out of his way to assist us. He is genuine and clearly cares about people and taking good care of them…Would highly recommend him to anyone!
Justin was great from the start and made the entire process easy. He was quick to respond, explained everything clearly, and the mitigation team got to work right away. Everyone was professional and efficient, and I couldn’t have asked for a better experience. I highly recommend Justin and his team!
Highly recommend 24 Hour Flood Pros! Scott Rose is a knowledgeable, courteous, professional! He was very quick to respond back to my call and was able to fit us in the very same say. He put our mind at ease with potential water damage. Thank you Scott!
How it works
of SpringfieldCall any hour for emergency disaster restoration in Springfield, MA. Tell us what happened and which rooms are affected, and we’ll send a crew.
We get there within 45 minutes. The inspection is free, and we take the photos and moisture readings your insurer will want.
We shut off whatever is causing the problem. Then we pull the water out of carpet, pad, basement floors, and anything else that’s holding it.
Equipment runs around the clock. We come back every day, check the readings, and move the gear until the materials test dry.
Every surface the water, soot, or smoke touched gets cleaned and sanitized.
Drywall, plaster, floors, and cabinets go back in. Final documentation goes to your adjuster.
Insurance and claims
24 Hour Flood Pros works with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
Documentation starts on the first visit. Photos and moisture logs go straight to your adjuster, and they can call us directly instead of going through you every time.
What’s covered is between you and your carrier. Our job is keeping the paperwork clean so your claim doesn’t stall.
Where we work
We provide restoration services in Springfield, MA and the towns around it, on both sides of the Connecticut River.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in Springfield, MA don’t all run the same way. These five questions sort that out fast.
Water and smoke don’t stop causing damage just because it’s 2 a.m. With 24/7 emergency restoration in Springfield, MA, you can get help any hour, nights, weekends, and holidays included.
We move quickly on emergency calls across Springfield. When you call, we’ll give you an arrival time, so you know when to watch for the truck.
Before anyone starts tearing out plaster, you should know what’s damaged and what it’ll cost to fix. A free inspection and estimate tells you what your Springfield property needs, with nothing to pay upfront.
IICRC certified technicians follow industry standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Springfield, MA.
If one team does both the cleanup and the repairs, there are fewer handoffs, fewer delays, and one number to call when you have a question.
Common questions
Shut off the main water valve right away and open a faucet to drain the line. Keep the heat on in the rest of the house, and stay clear of any water near outlets. We can find where the water went, dry the framing, and repair what’s damaged.
If it’s safe, call a restoration company first so the water stops spreading, then let your insurer know the same day. Our photos and moisture readings help back up your claim.
Sudden water damage, like a burst pipe or a leak from an ice dam, is often covered. Flooding from outside usually needs a separate flood policy, and sewer backup often needs extra coverage added on. Your agent can tell you exactly what your policy includes.
The water damage restoration cost in Springfield, MA comes down to how much water got in, what materials it reached, and how much drying and repair the job needs. Plaster walls and finished basements can add time. A small leak may only need drying, while bigger damage can mean replacing flooring, drywall, or insulation.
Both the inspection and the written estimate are free. We’ll explain the work we recommend and what it should cost, and we’ll go over any payment details before we start.
They can. Ice at the eaves pushes meltwater under the shingles and into ceilings and walls. Stains near the roofline after a thaw are a common sign. We can dry the affected areas and check the insulation for hidden moisture.
Answering calls 24/7
Call (833) 243-5663, any hour, for a damage restoration service in Springfield, MA. A crew can reach you within 45 minutes, and the inspection is free.
Call (833) 243-5663Tell us what happened and we'll call you right back.