Frozen pipes, ice dam leaks, and water traveling between condo units are the calls we get most. We pull out the water, set up dehumidifiers, and come back daily to check the moisture until it’s dry.
More about water damage restoration in Boston
Open 24 hours, every day
24/7 Emergency Damage Restoration Services in Boston
Ice dam leak, frozen pipe, condo leak from upstairs, or mold behind old plaster? Our Boston restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (480) 506-698645minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
One team, start to finish
Cleanup and Repairs From One Boston Team
When we get to your place, we stop the damage before anything else. Then we walk through it with you, explain what we see, and give you a written estimate that costs you nothing. No work starts until you give us the okay.
We do property damage restoration in Boston for brownstones, triple deckers, condos, and commercial buildings. Water, fire, smoke, mold, storm damage, it’s all part of what we handle. Once everything is dry, the same crew sticks around to rebuild, so you don’t need to find anyone else.
As a disaster restoration company in Boston, we’re backed by IICRC Certified Firm #70120685. Homeowners, condo associations, landlords, and business owners all over Greater Boston call us when something goes wrong.
Homes and businesses
Damage Restoration Services in Boston
A free inspection comes first with every damage restoration service in Boston we do. Here’s what we see most around the city, and how our crew handles it.
Kitchen fires, oil burners, and space heaters start plenty of fires in winter. The smoke spreads through stairwells and shared walls fast. We clean the soot, treat the smell where it starts, and replace whatever is too damaged to keep.
More about fire and smoke damage restoration in Boston
Damp basements and ice dam leaks give mold a place to settle in. We find it behind plaster, in attics, and on stone basement walls. We fix the moisture issue first, then remove the mold and dry the space.
More about mold remediation in Boston
Nor’easters bring heavy snow, wind, and coastal flooding. In January 2018, one storm pushed record high tides into the Seaport and along the waterfront. We dry out the structure, pull out the wet materials, and fix the inside.
More about storm damage restoration in Boston
A frozen sprinkler line in a Back Bay office or a flooded restaurant in the North End can bring things to a stop. We plan the drying around your reopening, and we document every step for your insurance.
More about commercial restoration in Boston
Once the drying is done, we put everything back. That can mean plaster, drywall, wood floors, cabinets, trim, and paint. One company stays with the job the whole way.
More about reconstruction in BostonDealing with one of these?
Call (480) 506-6986Talk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
What Boston Customers Say
Brian came out in under 45 minutes and knew exactly what he was doing. Our water heater failed and water got into the guest bathroom - he explained everything before starting and kept us posted the whole time. Highly recommend Brian and 24 Hour Flood Pros.
Amazing company to work with. I would highly recommend to anyone in need of their professional help. Very friendly and great at communicating with us throughout the process!
Kelton showed up for us, on Super Bowl Sunday of all days, when we had a pipe leak in our ceiling. He was thorough and helpful with bringing extra equipment to dry things out as quickly as possible. I’d highly recommend Kelton and 24 Hour Flood Pros of Boston.
How it works
What happens after you call 
of Boston
- 1
Call
Reach out any time you need emergency disaster restoration in Boston. Tell us what happened, and we’ll get a crew on the way.
- 2
Arrive and inspect
We’ll be there within 45 minutes. The inspection is free, and we’ll take the photos and moisture readings your insurance company needs.
- 3
Stop and extract
We stop the leak first, then pull the water out of the carpet, the wood floors, and the basement.
- 4
Dry and monitor
Our equipment runs day and night. We come by every day to take readings until everything is dry.
- 5
Clean and treat
Anything water, soot, or smoke touched gets cleaned.
- 6
Repair and rebuild
We repair the walls, floors, and cabinets. At the end, your adjuster gets the final paperwork from us.
Insurance and claims
We Work With Your Insurance Company
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
Documentation starts on our first visit. Your adjuster gets our photos and moisture readings and can call us directly with any questions.
Your policy decides what’s covered. We just make sure the paperwork is clear so your claim keeps moving.
- Dated photos of each damaged area
- One point of contact for your adjuster
- A detailed estimate, item by item, for cleanup and rebuild
Where we work
Areas We Serve Around Boston
We provide restoration services in Boston and in cities all over Greater Boston.
Neighborhoods
- Back Bay
- South End
- Beacon Hill
- Charlestown
- Jamaica Plain
- Dorchester
Nearby cities
- Cambridge
- Somerville
- Brookline
- Newton
- Watertown
- Waltham
- Medford
- Malden
- Everett
- Revere
- Quincy
- Dedham
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
How to choose a restoration company in Boston
Restoration companies in Boston can work very differently from one another. Ask these five questions before you sign anything.
Can a crew come out tonight in Boston?
Water and smoke keep damaging your home long after the emergency starts. With 24/7 emergency restoration in Boston, you can get help any hour, nights, weekends, and holidays included.
How soon will someone arrive?
We respond quickly to emergency calls all over Boston. When you call, we give you an expected arrival time so you know when the crew will get there.
Are the inspection and estimate free?
You should understand the damage and the cost before any work begins. A free inspection and estimate shows you what your Boston property needs, with no upfront fee.
Is the firm IICRC certified?
IICRC certified technicians follow established standards for water cleanup, structural drying, and restoration. Ask for the firm’s certification details and verify them with the IICRC before you hire a restoration company in Boston.
Will the same team handle repairs?
Keeping cleanup and repairs with one team means fewer handoffs and a simpler job for you.
Boston weather and housing
Common Causes of Water Damage in Boston
Long winters, coastal storms, and old housing mean water damage can happen in Boston any time of year.
Ice dams
Heavy snow on an older roof melts and then freezes again at the eaves. The meltwater backs up into ceilings and walls. In the winter of 2015, the city got more than 100 inches of snow, and ice dams leaked into homes everywhere.
Frozen pipes
Cold snaps freeze pipes in outside walls, on porches, and in unheated basements. You usually find the leak once they thaw.
Nor’easters and coastal flooding
Winter storms bring heavy snow, wind, and high tides that flood the low areas along the waterfront.
Stacked units
In condos and triple deckers, one failed pipe or appliance can damage several floors.
Boston’s brownstones, row houses, and triple deckers are often more than 100 years old, with plaster walls, stone basements, and original plumbing.
We see these problems across Suffolk, Middlesex, and Norfolk counties.
Common questions
Boston Damage Restoration FAQs
Water from the unit above leaked into my Boston triple decker. What should I do?
Let the neighbor or owner upstairs know right away so the water can be shut off. Take photos and move your belongings out of the way. We can dry your unit and document the damage for insurance.
Should I call my insurance company or a restoration company first in Boston?
It’s usually best to call a restoration company first so drying can start, then report the damage to your insurer the same day. The photos and moisture readings we take before any work starts help your adjuster review the claim.
Does homeowners insurance cover water damage in Boston?
Sudden water damage, like a broken supply line or an appliance that overflows, is often covered. Flooding from outside usually needs a separate flood policy, sewer backup often needs extra coverage added to your policy, and homes near the coast may have a hurricane deductible. Your own policy decides what’s covered, so check with your insurance provider.
How much does water damage restoration cost in Boston?
The water damage restoration cost in Boston depends on how much of the home was affected, what materials got wet, and whether repairs are needed after drying. A lot of homes here are older triple deckers with plaster walls that take longer to dry. A leak caught early usually costs far less than water that spread through several rooms.
Is the water damage restoration estimate free, and are there any upfront costs?
The inspection and written estimate are both free, with no obligation. We walk you through the work and the expected costs, and we go over any payment details before restoration starts.
Can ice dams cause water damage in a Boston home?
They can. Snow, plus days that keep swinging between freezing and thawing, builds ice along the eaves. The meltwater backs up into ceilings and walls, and stains near the roofline are a common sign.
Answering calls 24/7
Get a Free Inspection in Boston
Need a damage restoration service in Boston right now? Call (480) 506-6986 any time. A crew can be there within 45 minutes, and the inspection is free.
Call (480) 506-6986Or request a free inspection online
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