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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Charleston

Tidal flooding downtown, hurricane damage, wet crawlspace, or mold behind plaster walls? Our Charleston restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Charleston Team

Restoration crew handling cleanup and repairs from start to finish

When we show up, the first thing we do is get the damage under control. Then we walk the space with you, show you what we found, and hand you a free estimate in writing. You decide if and when we start.

Our crew does property damage restoration in Charleston for historic homes, newer houses, condos, and commercial buildings. Water, fire, smoke, mold, storm damage, we take care of all of it. Once the place is dry, the same people handle the repairs, so you don't have to go find a contractor on your own.

We're a disaster restoration company in Charleston backed by IICRC Certified Firm #70120685. Homeowners, rental owners, and business owners all over the Lowcountry call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Charleston

Every damage restoration service in Charleston starts with a free inspection. These are the calls we get most often, and here's how we handle each one.

Water damage restoration service

Water Damage

A lot of our calls come from tidal flooding, storm water, and wet crawlspaces. Old plumbing in historic homes adds plenty more. We get the water out, bring in dehumidifiers, and come back every day to check moisture until everything reads dry.

More about water damage restoration in Charleston
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, lightning strikes, and old wiring in historic homes can spread soot all through a house. We clean off the soot, get rid of the smell where it starts, and replace anything that can't be saved.

More about fire and smoke damage restoration in Charleston
Mold remediation service

Mold Remediation

Lowcountry humidity makes it easy for mold to take hold just days after a leak. We usually find it in crawlspaces, behind plaster walls, and in rentals that sat shut for a while. We stop the moisture first, then remove the mold and dry the area out.

More about mold remediation in Charleston
Storm damage restoration service

Storm and Hail Damage

Hurricanes like Hugo in 1989 and Irma in 2017 pushed storm surge onto the peninsula and the islands nearby. Most seasons, wind and rain still find a way through roofs. We dry out the structure, tear out wet materials, and fix the inside.

More about storm damage restoration in Charleston
Commercial restoration service after property damage

Commercial Restoration

A flooded restaurant on King Street or a leak in a downtown hotel can shut you down in a hurry. We plan the drying so you can reopen as soon as possible, and we document every step for your insurance company.

More about commercial restoration in Charleston
Reconstruction and rebuild service after water or fire damage

Reconstruction

After everything dries, we put back what we had to take out. That might be subfloor, drywall, plaster, flooring, cabinets, or paint. It's one company from the first call to the last coat of paint.

More about reconstruction in Charleston
Plastic containment walls set up around a water-damaged room

Leak Damage

In Charleston, a lot of leaks start in homes that are two hundred years old, where the plumbing has been patched more times than anyone can count. High tides and heavy rain also push water in from outside. Our Charleston restoration team tracks down the source, pulls out standing water, dries the wet areas, and fixes the damage before it spreads further.

More about leak damage in Charleston
Mold growing on ceiling panels after a leak

Mold Removal

Mold likes the damp spots in Charleston homes: crawlspaces near the water table, the backs of old plaster walls, and rentals that sit closed up between guests. Our team figures out where the moisture is coming from, seals off the area, removes the mold, and cleans everything up. Then we fix the water problem so it doesn't come back.

More about mold removal in Charleston
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

King tides, heavy rain, or old sewer lines on the peninsula can push sewage into bathrooms, kitchens, and floors. Our team removes the sewage, cleans and disinfects everything it touched, and dries the area. Anything that isn't safe to keep gets hauled out. We work fast so you can get back into your home.

More about sewage cleanup in Charleston
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

What Charleston Customers Say

Luis was great, he was very helpful and informative when my whole first floor flooded, he responded in less than 30 minutes and right away put my mind to ease. He explained the whole process to me and answered all the questions I had, would highly recommend

Birdy GuevaraGoogle review

Luis Is a very professional individual and truly ambitious he explained all information Perfectly leaving me with no questions or concerns. I truly and highly recommend this individual based on how professional he is

Robert CanalesGoogle review

Luis provided excellent service with clear communication and professionalism. He made the process smooth andstress-free.Would absolutely recommend.

Angel JuarezGoogle review

How it works

What happens after you call of Charleston

  1. 1

    Call

    Call us any time you need emergency disaster restoration in Charleston. Tell us what's going on, and we'll get a crew moving.

  2. 2

    Arrive and inspect

    Our crew gets there within 45 minutes. The inspection is free, and while we're there, we take photos and moisture readings for your insurance.

  3. 3

    Stop and extract

    We stop the leak first. Then we pull the water out of the carpet, the wood floors, and the crawlspace.

  4. 4

    Dry and monitor

    Our dehumidifiers pull moisture out of the humid Lowcountry air around the clock. Someone comes by every day to check the numbers until everything is dry.

  5. 5

    Clean and treat

    Anything water, soot, or smoke touched gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When it's all done, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

The paperwork starts on day one. Your adjuster gets our photos and moisture readings, and they're welcome to call us directly with questions.

Your policy decides what's covered. Our part is keeping the paperwork clear so your claim keeps moving.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Charleston

We offer restoration services in Charleston, out on the islands, and in towns all over the Lowcountry.

Neighborhoods

  • South of Broad
  • Harleston Village
  • Wagener Terrace
  • West Ashley
  • James Island
  • Daniel Island

Nearby cities

  • Mount Pleasant
  • North Charleston
  • Summerville
  • Goose Creek
  • Hanahan
  • Ladson
  • Johns Island
  • Folly Beach
  • Isle of Palms
  • Sullivan's Island
  • Kiawah Island
  • Moncks Corner

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

Hiring a restoration company

How to choose a restoration company in Charleston

Restoration companies in Charleston don't all work the same way. Before you sign anything, it's worth asking these five questions.

  • Can a crew come out tonight in Charleston?

    Water and smoke don't stop causing damage just because it's late. With 24/7 emergency restoration in Charleston, you can get help any time, nights, weekends, and holidays included.

  • How soon will someone arrive?

    We move quickly on emergency calls across Charleston. When you call, we'll give you an arrival time so you're not left waiting and guessing.

  • Are the inspection and estimate free?

    Before anyone starts tearing out walls, you should know what's damaged and what it'll cost to fix. A free inspection and estimate tells you exactly what your Charleston property needs, with nothing to pay upfront.

  • Is the firm IICRC certified?

    IICRC certified technicians follow industry standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Charleston.

  • Will the same team handle repairs?

    If one team does both the cleanup and the repairs, there are fewer handoffs, fewer delays, and a lot less for you to manage.

Charleston weather and housing

Common Causes of Water Damage in Charleston

Charleston sits only a few feet above sea level. Water can come from the sky, the harbor, and even the ground.

  • Tidal flooding

    King tides and regular high tides push water into low downtown streets many times a year. Add rain on top, and it gets worse.

  • Hurricanes

    The season lasts from June through November. Surge and wind are the biggest threats to the peninsula and the islands.

  • Heavy rain

    A summer storm can drop inches of rain in an hour. The old drains can't keep up, and the streets flood fast.

  • Humid crawlspaces

    Lots of homes sit on crawlspaces close to the water table. The humidity soaks the insulation and can rot the joists.

The peninsula is full of homes from the 1700s and 1800s with plaster walls, wood floors, and old plumbing. Newer homes in Mount Pleasant and Summerville come with their own AC and plumbing problems.

We see these problems across Charleston, Berkeley, and Dorchester counties.

Common questions

Charleston Damage Restoration FAQs

What should I do if tidal flooding reaches my Charleston home?

Stay out of the water and keep away from outlets. Move your things up off the floor and take photos of the damage. Once it's safe, we can remove the water and dry out the house.

Should I call my insurance company or a restoration company first in Charleston?

It's usually best to call a restoration company first so drying can start, then report the damage to your insurer the same day. Our photos and moisture readings from before any work begins help your adjuster review the claim.

Does homeowners insurance cover water damage in Charleston?

Sudden water damage, like a pipe that bursts, is often covered. Flooding usually needs a separate flood policy, and coastal South Carolina policies often come with a named storm deductible. Check your policy or ask your agent to be sure.

How much does water damage restoration cost in Charleston?

The water damage restoration cost in Charleston comes down to how much of the home was affected, what got wet, and whether repairs are needed after drying. Older homes with plaster walls and heart pine floors can take longer to dry the right way. A leak caught early usually costs far less than water that spread through several rooms.

Is the water damage restoration estimate free, and are there any upfront costs?

Both the inspection and the written estimate are free, with no obligation. We walk you through the work and the expected costs, and we talk through any payment details before we start.

Can water damage be repaired in an older Charleston home?

It can. Plaster walls, heart pine floors, and older framing often just need careful drying instead of being torn out. We test as we go so we can save as much of the original as possible.

Answering calls 24/7

Get a Free Inspection in Charleston

Need a damage restoration service in Charleston right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

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