24/7 Emergency Damage Restoration Services in Charleston
When you’re experiencing a flood, fire, or mold emergency, our team at 24 Hour Flood Pros® of Charleston is there for you.
Our technicians know what they’re looking at and can get the problem found and fixed. We take emergency calls 24/7 and cover flood, fire, and mold damage across the greater Charleston area.
Your Local Flood Cleanup and Water Damage Restoration Experts, Serving Your Community
Tidal flooding. Water damage in a historic building. Hurricane damage. A leak nobody noticed for weeks. Different problems, but they all start the same way: figure out where the water is getting in. The certified restoration techs at 24 Hour Flood Pros find the source first, then deal with the flooding or water damage it caused.
We handle a wide range of water emergencies. Our focused services in flood cleanup and water damage restoration include:
Emergency Restoration Services in Charleston
- Water Damage Restoration in Charleston
- Fire Damage Restoration in Charleston
- Mold Remediation in Charleston
- Storm Damage Restoration in Charleston
- Sewage Cleanup in Charleston
- Commercial Restoration in Charleston
- Smoke Damage Restoration in Charleston
- Mold Removal in Charleston
- Reconstruction and Rebuild Services in Charleston
- Leak Damage Restoration in Charleston
Charleston’s damage profile comes down to geography and history both. The peninsula sits at the meeting point of the Ashley and Cooper, and high tides now push water into low-lying streets downtown with no storm behind them at all. It’s become a serious enough problem that the city has put millions into pump stations and drainage upgrades. Hugo’s 1989 landfall just up the coast is still the benchmark for what a direct hurricane can do around here. Then there’s the building stock. Plenty of Charleston homes are a century or two old, and older plumbing, masonry, and foundations don’t react to water the way newer construction does.
Our IICRC-certified technicians handle water damage restoration, fire and smoke cleanup, and mold remediation throughout greater Charleston. Same crew from extraction through structural drying, no handoffs in the middle. Someone answers the phone at any hour, so a midnight call gets the same attention a noon one does.
24/7 Emergency Response
IICRC-Certified Technicians
Fully Insured Team
45-Minute Arrival
Why Choose 24 Hour Flood Pros of Charleston?
24/7 Emergency Response
Water and fire damage don’t keep business hours, so neither do we. We aim to reach Charleston properties within 45 minutes of your call, day or night, which means a burst pipe at 3 a.m. gets the same response as one reported at lunchtime. That speed counts most in the first hour or two after a water loss. It’s usually what decides whether a room dries out or whether the drywall and flooring have to come out entirely. Our dispatch line is staffed around the clock instead of dumping after-hours calls to voicemail, so a technician is generally on the way shortly after you hang up, even during a hurricane when the whole Lowcountry is calling at once.
Advanced Restoration Techniques
We use moisture meters, thermal imaging, and industrial-grade dehumidifiers to find water behind walls and under flooring, not just what’s sitting on the surface. In a city like Charleston that’s essential. Tidal water can work its way into a historic home’s foundation or crawl space slowly, over years, and old masonry and plaster hide damage that modern drywall would show right away. We dry to IICRC standards rather than guessing when a space is done, taking readings in framing, subfloor, and insulation as the job goes and keeping a record of all of it. That paperwork makes for a faster, more accurate insurance claim. It’s also how you keep a mold problem from turning up a month after everyone’s packed up and gone.
Local Restoration Experts
Tidal flooding, direct hurricane exposure going back to Hugo in 1989, a lot of very old buildings: that’s the mix our technicians work in week after week, on the peninsula and out through the surrounding Lowcountry. The experience helps when it comes to figuring out what’s actually causing a problem, whether that’s tidal water reaching a downtown property, storm surge pushing into a low-lying home, or moisture hiding in a hundred-year-old wall that needs a different approach than a new one would. We already know the housing stock and the coastal geography here. We’re not learning it for the first time on your job.
Customer-Focused Service
We document the damage and the work in detail so your insurance claim has something solid behind it. We explain what we find during the inspection in plain terms, and we keep you posted on the timeline instead of leaving you to guess what happens next. A historic home on the peninsula and a business further inland get the same care from us. Restoration is stressful enough on its own, so we try to keep our side of it clear and reliable while you focus on getting back to normal.
What Charleston Customers Are Saying
The street flooded during a king tide, no storm at all, and water backed up into our garage before we noticed. They explained why it happens more now than it used to and got the extraction and drying done fast.
Our house is over a hundred years old and a slow leak behind an old plaster wall went unnoticed for a while. They explained why older buildings hide water damage differently than newer ones before starting the repair.
A storm came through with straight-line winds that tore part of our roof off and water got into the attic before we could get a tarp up. They handled the water damage while we waited on the roofer and kept us updated the whole time.
We Serve in Charleston
24 Hour Flood Pros serves the greater Charleston area. Coverage in surrounding communities can vary depending on which technicians are available when you call.
CHARLESTON AREA
- Charleston, SC
- James Island, SC
- Mount Pleasant, SC
- North Charleston, SC
- West Ashley, SC
- Summerville, SC
- Goose Creek, SC
- Hanahan, SC
- Johns Island, SC
- Folly Beach, SC
Don't see your community listed?
Contact 24 Hour Flood Pros to check whether we cover your area.
Call 24 Hour Flood Pros for Emergency Disaster Restoration in Charleston
Fill out the form with your property details and a short description of the damage, and someone from the 24 Hour Flood Pros team will get back to you. If you’ve got an active emergency, call (843) 212-6980 instead. You’ll hear back a lot faster than waiting on a form.
Call us 24/7 at (843) 212-6980 – we’re ready to help!
Water Damage
Charleston Frequently Asked Questions
We work toward a 45-minute arrival window across Charleston and the surrounding Lowcountry, 24 hours a day. Timing can slip during widescale events like a hurricane, when call volume jumps along the whole coast at the same time.
Depends on your policy and what caused the damage. Wind damage from a hurricane is usually covered. Water that rises from tidal flooding or storm surge typically needs separate flood insurance, which is worth confirming here given how often Charleston’s low-lying streets flood on their own. Commercial policies work the same way, so check with your provider or agent before you assume anything either direction.
A straightforward extraction and drying job in Charleston usually runs three to five days. Lowcountry humidity can stretch that, and so can the moisture-retaining materials you find in a lot of older buildings. Jobs with contaminated water, storm surge, or heavy material removal take longer. Our technicians can give you a real timeline once they’ve seen the actual scope at your property.
It comes down to how big the affected area is, what type of water you’re dealing with (a clean water leak costs less to remediate than contaminated water from a sewage backup or storm surge), how much material has to be pulled out and replaced, and what drying equipment the job needs. We document the damage and the work in detail, which also helps if you’re filing a claim.
Shut off the water supply or the electricity to the affected area if you can do it safely, and move valuables and furniture away from standing water. Take photos for your own records and the insurance claim. Don’t walk through standing water if there’s any chance it’s contaminated or near an electrical source. And skip the shop vac and household fans as a stand-in for professional extraction. They tend to push moisture into areas that were dry to begin with.