Skip to content
Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Wilmington, NC

Hurricane flooding, tidal water downtown, wet crawlspace, or mold in a beach rental? Our Wilmington, NC restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Wilmington, NC Team

Restoration crew handling cleanup and repairs from start to finish

When we show up, the first thing we do is get the damage under control. Then we walk the space with you, show you what we found, and hand you a free estimate in writing. You decide if and when we start.

Our crew does property damage restoration in Wilmington, NC for houses, beach homes, condos, and commercial buildings. Water, fire, smoke, mold, storm damage, we take care of all of it. Once the place is dry, the same people handle the repairs, so you don't have to go find a contractor on your own.

We're a disaster restoration company in Wilmington, NC backed by IICRC Certified Firm #70120685. Homeowners, rental owners, and business owners all over the Cape Fear region call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Wilmington, NC

Every damage restoration service in Wilmington, NC starts with a free inspection. These are the calls we get most often, and here's how we handle each one.

Water damage restoration service

Water Damage

A lot of our calls come from storm flooding, tidal water in the streets downtown, and wet crawlspaces. Burst supply lines and AC units that overflow add even more. We get the water out, bring in dehumidifiers, and come back every day to check moisture until everything reads dry.

More about water damage restoration in Wilmington, NC
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, lightning strikes, and electrical fires can spread soot all through a home. We clean off the soot, get rid of the smell where it starts, and replace anything that can't be saved.

More about fire and smoke damage restoration in Wilmington, NC
Mold remediation service

Mold Remediation

Coastal humidity makes it easy for mold to take hold just days after a leak. We usually find it in crawlspaces, in closets, and in beach rentals that sat shut for a while. We stop the moisture first, then remove the mold and dry the area out.

More about mold remediation in Wilmington, NC
Storm damage restoration service

Storm and Hail Damage

Hurricanes bring wind, storm surge, and rain that can last for days. Older roofs and windows let the water in, and trees come down on homes. We dry out the structure, tear out wet materials, and fix the inside.

More about storm damage restoration in Wilmington, NC
Commercial restoration service after property damage

Commercial Restoration

A flooded shop on Front Street or a roof leak over an office near Mayfaire can shut you down in a hurry. We plan the drying so you can reopen as soon as possible, and we document every step for your insurance company.

More about commercial restoration in Wilmington, NC
Reconstruction and rebuild service after water or fire damage

Reconstruction

After everything dries, we put back what we had to take out. That might be subfloor, drywall, flooring, cabinets, trim, or paint. It's one company from the first call to the last coat of paint.

More about reconstruction in Wilmington, NC
Plastic containment walls set up around a water-damaged room

Leak Damage

In Wilmington, a lot of leaks start in homes that are more than a century old, where the plumbing has seen a lot of years. Beach rentals are another common spot, since a pipe can leak for days between guests. Our Wilmington, NC restoration team tracks down the source, pulls out standing water, dries the wet areas, and fixes the damage before it spreads further.

More about leak damage in Wilmington, NC
Mold growing on ceiling panels after a leak

Mold Removal

Mold likes the damp spots in Wilmington homes: crawlspaces close to the water table, closets on outside walls, and rentals that sit closed up between bookings. Our team figures out where the moisture is coming from, seals off the area, removes the mold, and cleans everything up. Then we fix the water problem so it doesn't come back.

More about mold removal in Wilmington, NC
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

Hurricane rain, high tides, or older sewer lines in the historic district can push sewage into bathrooms, kitchens, and floors. Our team removes the sewage, cleans and disinfects everything it touched, and dries the area. Anything that isn't safe to keep gets hauled out. We work fast so you can get back into your home.

More about sewage cleanup in Wilmington, NC
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

What Wilmington Customers Say

Jeremiah and Michael did an Amazing job. They went above and beyond, provided great service and professionalism to fix the drywall and flooring. Highly recommend this company!!

Loren CookGoogle review

Very Efficient and professional company. Jeremiah came through and was very detailed on what the next steps were and maintained communication throughout every step of the way. Even abided by my request to not do anything too drastic until confirmation with insurance adjuster. Pleasant experience!

ritoGoogle review

24 hour flood pros was awesome!!! Communication was amazing and everything was explained in a format that I could really understand. I was amazed with the time and quality of work that I had done. 24 hour flood pros is a blessing and a big thank you Kayli and Jeremiah for making the process so easy.

Jeylessa RamirezGoogle review

How it works

What happens after you call of Wilmington

  1. 1

    Call

    Call us any time you need emergency disaster restoration in Wilmington, NC. Tell us what's going on, and we'll get a crew moving.

  2. 2

    Arrive and inspect

    Our crew gets there within 45 minutes. The inspection is free, and while we're there, we take photos and moisture readings for your insurance.

  3. 3

    Stop and extract

    We stop the leak first. Then we pull the water out of the carpet, the floors, and the crawlspace.

  4. 4

    Dry and monitor

    Our dehumidifiers pull moisture out of the salty coastal air around the clock. Someone comes by every day to check the numbers until everything is dry.

  5. 5

    Clean and treat

    Anything water, soot, or smoke touched gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When it's all done, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

The paperwork starts on day one. Your adjuster gets our photos and moisture readings, and they're welcome to call us directly with questions.

Your policy decides what's covered. Our part is keeping the paperwork clear so your claim keeps moving.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Wilmington, NC

We offer restoration services in Wilmington, NC, at the beaches, and in towns all along the Cape Fear coast.

Neighborhoods

  • Historic Downtown
  • Forest Hills
  • Sunset Park
  • Landfall
  • Ogden
  • Masonboro

Nearby cities

  • Wrightsville Beach
  • Carolina Beach
  • Kure Beach
  • Leland
  • Navassa
  • Hampstead
  • Castle Hayne
  • Porters Neck
  • Burgaw
  • Southport
  • Oak Island
  • Surf City

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

Hiring a restoration company

How to choose a restoration company in Wilmington

Restoration companies in Wilmington, NC don't all work the same way. Before you sign anything, it's worth asking these five questions.

  • Can a crew come out tonight in Wilmington, NC?

    Water and smoke don't stop causing damage just because it's late. With 24/7 emergency restoration in Wilmington, NC, you can get help any time, nights, weekends, and holidays included.

  • How soon will someone arrive?

    We move quickly on emergency calls across Wilmington. When you call, we'll give you an arrival time so you're not left waiting and guessing.

  • Are the inspection and estimate free?

    Before anyone starts tearing out drywall, you should know what's damaged and what it'll cost to fix. A free inspection and estimate tells you exactly what your Wilmington property needs, with nothing to pay upfront.

  • Is the firm IICRC certified?

    IICRC certified technicians follow industry standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Wilmington, NC.

  • Will the same team handle repairs?

    If one team does both the cleanup and the repairs, there are fewer handoffs, fewer delays, and a lot less for you to manage.

Wilmington weather and housing

Common Causes of Water Damage in Wilmington, NC

Wilmington sits between the Cape Fear River and the Atlantic. Most of the damage here comes from storms and tides.

  • Hurricanes

    The season lasts from June through November. A slow storm like Florence can rain for days and flood entire neighborhoods.

  • Tidal flooding downtown

    High tides push the Cape Fear River up into low streets downtown, even on a sunny day.

  • Humid crawlspaces

    Lots of homes sit on crawlspaces close to the water table. The humidity soaks the insulation and can rot the joists.

  • Empty beach rentals

    Vacation homes often sit empty between guests. A slow leak can keep going for days before anyone notices.

The historic district has homes from the 1800s with old plumbing and raised foundations. Beach homes and condos take a beating from salt air, wind, and surge.

We see these problems across New Hanover, Brunswick, and Pender counties.

Common questions

Wilmington, NC Damage Restoration FAQs

What should I do if a hurricane damages my Wilmington, NC home?

Wait until officials say it's safe, and stay out of any floodwater. Take photos of the damage, and we can remove the water, pull out wet materials, and dry the house.

Should I call my insurance company or a restoration company first in Wilmington, NC?

Once everyone is safe, call a restoration company so the damage doesn't keep spreading, and let your insurer know right away. Our photos and moisture readings give your adjuster what they need.

Does homeowners insurance cover water damage in Wilmington, NC?

Sudden water damage, like a burst pipe or a failed water heater, is often covered. Flooding usually needs a separate flood policy, and many North Carolina policies come with a hurricane deductible. Check your policy or ask your agent to be sure.

How much does water damage restoration cost in Wilmington, NC?

The water damage restoration cost in Wilmington, NC comes down to how far the damage spread, what materials got wet, and how much drying and repair the job needs. A lot of homes here sit over crawlspaces, which can add drying time. A small leak might just need extraction and drying, while bigger damage can mean new flooring, drywall, or insulation.

Is the water damage restoration estimate free, and are there any upfront costs?

Both the inspection and the estimate are free. We look over the damage, explain the work we recommend, and talk through the costs and any payment details before we start.

Can a crawlspace cause water damage in a Wilmington, NC home?

It can. A high water table and humid air keep crawlspaces damp, and over time that can rot the joists and lead to mold. A musty smell or floors that feel soft are common warning signs.

Answering calls 24/7

Get a Free Inspection in Wilmington, NC

Need a damage restoration service in Wilmington, NC right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

Tell us what happened and we'll call you right back.

Name *(Required)

Back To Top