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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Jacksonville

Storm surge, tidal flooding, AC drain overflow, or mold behind a wall? Our Jacksonville restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (904) 206-7238
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Jacksonville Team

Restoration crew handling cleanup and repairs from start to finish

The first thing we do is stop the damage. Once that's under control, we walk through the space with you and write up a free estimate. We don't start any work until you tell us to.

Our property damage restoration in Jacksonville covers houses, condos, and commercial buildings. We take on water, fire, smoke, mold, and storm jobs. After the place is dry, the same crew does the rebuild, so there's no second contractor to track down.

We're a disaster restoration company in Jacksonville backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners in Duval, Clay, St. Johns, and Nassau counties call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Jacksonville

Every damage restoration service in Jacksonville we handle starts with a free inspection. These are the jobs we get called for most, and here's how our crew takes care of them.

Water damage restoration service

Water Damage

We get calls every day for AC drains that overflow, supply lines that burst, and water heaters that fail. Near the river, heavy rain and high tides can flood the low streets. We get the water out first. Then we set up dehumidifiers and come back each day to check moisture until it's dry.

More about water damage restoration in Jacksonville
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, lightning strikes, and electrical fires can spread soot all through a house. We clean up the soot and go after the smell where it starts. Anything that can't be saved gets replaced.

More about fire and smoke damage restoration in Jacksonville
Mold remediation service

Mold Remediation

With Florida humidity, mold can start growing just a few days after a leak. We usually find it behind walls, in closets, and around AC air handlers. We fix whatever is causing the moisture before we remove the mold, then we dry the area.

More about mold remediation in Jacksonville
Storm damage restoration service

Storm Damage

Hurricanes and nor'easters bring storm surge along with rain that the wind pushes sideways into homes. In 2017, Hurricane Irma sent record flooding into downtown and the neighborhoods along the river. We dry out the structure, tear out wet materials, and repair the inside.

More about storm damage restoration in Jacksonville
Commercial restoration service after property damage

Commercial Restoration

A flooded ground floor downtown can shut things down fast, and so can a roof leak over a shop at the beaches. We work out the drying plan around when you need to reopen. Your insurance company gets documentation for every step.

More about commercial restoration in Jacksonville
Reconstruction and rebuild service after water or fire damage

Reconstruction

When everything is dry, we put back what we had to take out. That can mean drywall, insulation, flooring, cabinets, trim, and paint. You deal with one company for the whole job.

More about reconstruction in Jacksonville
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (904) 206-7238

From our Google reviews

Called after ice storms caused a mess in our upstairs hallway. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.

Corey ReyesGoogle review

Amazing experience with Tyler from start to finish! Professional, friendly, and very attentive to detail. Everything exceeded my expectations and I will definitely be coming back. Highly recommend to anyone looking for great service and quality work!

Zariah StricklandGoogle review

For a scary experience, I was immediately put at ease by their kind & professional demeanor.Tim & Tyler were undoubtedly detail oriented and true perfectionist. They completed and cleaned up their mess like it never occured, & in a timely manner .I would have them for any job pertaining to flooding.I HIGHLY RECOMMEND THEM All.

Debra BrownGoogle review

How it works

What happens after you call of Jacksonville

  1. 1

    Call

    You can call any time for emergency disaster restoration in Jacksonville. Tell us what's going on, and we'll get a crew headed your way.

  2. 2

    Arrive and inspect

    Our crew shows up within 45 minutes. There's no charge for the inspection, and we take photos and moisture readings for your insurance.

  3. 3

    Stop and extract

    First we stop the leak. Then we pull the water out of the carpet, the tile, and the floors.

  4. 4

    Dry and monitor

    Our dehumidifiers pull moisture out of the thick Florida air. Someone comes back every day to take readings until everything is dry.

  5. 5

    Clean and treat

    Any surface that water, soot, or smoke touches gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When the job is done, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers. That includes State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

The paperwork starts on our first visit. We send your adjuster our photos and moisture readings, and if they have questions, they can call us directly.

What gets covered is up to your policy. What we can do is keep the paperwork clean so your claim doesn't get stuck.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Jacksonville

We offer restoration services in Jacksonville, at the beaches, and in the towns around the First Coast.

Neighborhoods

  • Riverside
  • Avondale
  • San Marco
  • Springfield
  • Mandarin
  • Arlington

Nearby cities

  • Jacksonville Beach
  • Atlantic Beach
  • Neptune Beach
  • Ponte Vedra Beach
  • Orange Park
  • Fleming Island
  • Middleburg
  • Green Cove Springs
  • St. Augustine
  • Fernandina Beach
  • Yulee
  • Callahan

Don't see your area listed? Call us and we'll tell you right away.

Call (904) 206-7238

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Hiring a restoration company

How to choose a restoration company in Jacksonville

Restoration companies in Jacksonville aren't all set up the same way. Before you sign anything, ask these five questions.

  • Do they answer the phone at night?

    Storm water and burst pipes aren't going to wait until morning. Go with a company that sends crews out 24/7, holidays included.

  • When will the crew actually show up?

    Ask them for a real arrival time. After a hurricane, getting a straight answer matters even more.

  • Do they charge for the inspection?

    You should know what the job involves and what it costs before any work starts. Getting that information shouldn't cost you anything.

  • Can they show IICRC certification?

    IICRC firms train their crews on current cleaning and drying standards. Ask for the firm number and look it up online yourself.

  • Who does the repairs after drying?

    If a restoration company in Jacksonville also does the rebuild, you don't have to go out and hire a second contractor.

Jacksonville weather and housing

Common Causes of Water Damage in Jacksonville

Jacksonville is a big, flat city with water on every side. Rain, tides, and humidity all take a toll on homes here.

  • Hurricanes and nor'easters

    Hurricane season lasts from June through November, and nor'easters bring more storms in fall and winter. Wind and surge do the most damage.

  • River and tidal flooding

    Storm surge and high tides push up the St. Johns River and the creeks that feed it. Riverside, San Marco, and other low areas end up taking on water.

  • Summer storms

    In summer, afternoon thunderstorms dump heavy rain almost every day. Gutters overflow, and water collects along the foundation.

  • Humidity

    The air here stays damp for most of the year. If a leak isn't dried fast, mold can grow within days.

Older homes in Riverside, Avondale, and Springfield often sit on raised foundations and still have old plumbing. Newer homes in the suburbs depend on AC units, and those can overflow when a drain line clogs.

We run into these problems in Duval, Clay, St. Johns, and Nassau counties.

Common questions

Jacksonville Damage Restoration FAQs

What should I do if a hurricane floods my Jacksonville home?

Wait until it’s safe, then stay out of floodwater and away from downed lines. Floodwater can carry sewage and debris. Photograph the damage, and we can remove the water and start drying.

Should I call my insurance company or a restoration company first in Jacksonville?

If it’s safe, contact a restoration company promptly to help prevent further damage, and notify your insurance provider as soon as possible. We document the affected areas with photos and moisture readings to help support your insurance claim.

Does homeowners insurance cover water damage in Jacksonville?

Homeowners insurance often covers sudden and accidental water damage, such as a burst pipe or failed water heater. Flooding and storm surge usually need a separate flood policy, and Florida policies typically carry a hurricane deductible. Review your policy or talk with your agent to confirm what’s included.

How much does water damage restoration cost in Jacksonville?

Restoration costs depend on the amount of water, the affected materials, and how long the moisture has been present. Most Jacksonville homes sit on slabs, so water can spread under flooring and up the walls. Minor damage may only require extraction and drying, while larger projects may involve flooring removal and drywall replacement.

Is the water damage restoration estimate free, and are there any upfront costs?

Yes, the inspection and estimate are free. You’ll see the recommended work and expected costs in writing, and we’ll go over any payment details with you before anything begins.

Can my AC cause water damage in a Jacksonville home?

Yes. A clogged condensate line or rusted drain pan can overflow into the ceiling or floor. Turn the system off, place a bucket under the drip, and call us before mold has a chance to start.

Available 24/7

Get a Free Inspection in Jacksonville

Need a damage restoration service in Jacksonville right now? Call (904) 206-7238, day or night. A crew can be there within 45 minutes, and the inspection is free.

Call (904) 206-7238

Or request a free inspection online

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