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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Eastern Idaho

Burst pipe from a deep freeze, wind damage, canal flooding, or mold in the basement? Our Eastern Idaho restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Eastern Idaho Team

Restoration crew handling cleanup and repairs from start to finish

The first thing we do is stop the damage. Once that's under control, we walk through the space with you and write up a free estimate. We don't start any work until you tell us to.

Our property damage restoration in Eastern Idaho covers houses, farmhouses, rentals, and commercial buildings. We take on water, fire, smoke, mold, and storm jobs. After the place is dry, the same crew does the rebuild, so there's no second contractor to track down.

We're a disaster restoration company in Eastern Idaho backed by IICRC Certified Firm #70120685. Homeowners, farmers, landlords, and business owners in Pocatello, Rexburg, and the towns in between call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Eastern Idaho

Every damage restoration service in Eastern Idaho we handle starts with a free inspection. These are the jobs we get called for most, and here's how our crew takes care of them.

Water damage restoration service

Water Damage

In winter, frozen pipes are the call we get most. In spring, it's high groundwater and runoff seeping into basements. We get the water out first. Then we set up drying equipment and come back each day to check moisture until it's dry.

More about water damage restoration in Eastern Idaho
Fire and smoke damage restoration service

Fire and Smoke Damage

Wood stoves, furnaces, and space heaters work hard all winter long. In summer, wildfire smoke drifts down from the mountains. We clean up the soot and go after the smell where it starts. Anything that can't be saved gets replaced.

More about fire and smoke damage restoration in Eastern Idaho
Mold remediation service

Mold Remediation

After runoff or a slow leak, basements and crawlspaces can stay damp for a long time. That's where we usually find mold, along with behind finished walls. We fix whatever is causing the moisture before we remove the mold, then we dry the area.

More about mold remediation in Eastern Idaho
Storm damage restoration service

Storm and Hail Damage

Strong wind blows across the Snake River Plain and can rip up shingles and siding. Heavy snow and ice dams cause roof leaks on top of that. We dry out the structure, tear out wet materials, and repair the inside.

More about storm damage restoration in Eastern Idaho
Commercial restoration service after property damage

Commercial Restoration

A frozen sprinkler line in a potato warehouse can shut things down fast, and so can a burst pipe in a downtown Idaho Falls office. We work out the drying plan around when you need to reopen. Your insurance company gets documentation for every step.

More about commercial restoration in Eastern Idaho
Reconstruction and rebuild service after water or fire damage

Reconstruction

When everything is dry, we put back what we had to take out. That can mean drywall, insulation, flooring, cabinets, trim, and paint. You deal with one company for the whole job.

More about reconstruction in Eastern Idaho
Plastic containment walls set up around a water-damaged room

Leak Damage

Eastern Idaho winters can stay below zero for days, and pipes in crawlspaces and garages split first. In spring, high groundwater and runoff seep into basements. Our Eastern Idaho restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads.

More about leak damage in Eastern Idaho
Mold growing on ceiling panels after a leak

Mold Removal

Basements and crawlspaces stay damp after runoff and slow leaks. Mold grows there and behind finished walls. Our team finds the moisture source, seals off the area, removes the mold, and cleans the space.

More about mold removal in Eastern Idaho
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

Spring flooding and older lines in farmhouses can push sewage into basements and bathrooms. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out.

More about sewage cleanup in Eastern Idaho
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

Mike came out before I even finished describing the problem and knew exactly what he was doing. Our AC drain line failed and water got into the kitchen - he explained everything before starting and kept us posted the whole time. Highly recommend Mike and 24 Hour Flood Pros.

Jordan OrtegaGoogle review

We dealt with deep freezes and honestly didn't know who to call. Brian showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.

Nicole OrtegaGoogle review

Called after spring runoff caused a mess in our upstairs hallway. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.

Ryan KesslerGoogle review

How it works

What happens after you call of Eastern Idaho

  1. 1

    Call

    You can call any time for emergency disaster restoration in Eastern Idaho. Tell us what's going on, and we'll get a crew headed your way.

  2. 2

    Arrive and inspect

    Our crew shows up within 45 minutes. There's no charge for the inspection, and we take photos and moisture readings for your insurance.

  3. 3

    Stop and extract

    First we stop the leak. Then we pull the water out of the carpet, the pad, and the basement floor.

  4. 4

    Dry and monitor

    Our drying equipment stays on around the clock. Someone comes back every day to take readings until everything is dry.

  5. 5

    Clean and treat

    Any surface that water, soot, or smoke touches gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When the job is done, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers. That includes State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

The paperwork starts on our first visit. We send your adjuster our photos and moisture readings, and if they have questions, they can call us directly.

What gets covered is up to your policy. What we can do is keep the paperwork clean so your claim doesn't get stuck.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Eastern Idaho

We offer restoration services in Eastern Idaho along the Snake River Plain and up into the Upper Valley.

Neighborhoods

  • Idaho Falls
  • Pocatello
  • Rexburg
  • Blackfoot
  • Rigby
  • Chubbuck

Nearby cities

  • Ammon
  • Iona
  • Ucon
  • Shelley
  • Firth
  • St. Anthony
  • Sugar City
  • Ashton
  • Driggs
  • Victor
  • American Falls
  • Teton

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

Hiring a restoration company

How to choose a restoration company in Eastern Idaho

Restoration companies in Eastern Idaho aren't all set up the same way. Before you sign anything, ask these five questions.

  • Do they answer the phone at night?

    Pipes usually burst on the coldest nights of the year. Go with a company that sends crews out 24/7, holidays included.

  • Do they actually cover your town?

    Towns out here are spread far apart. Ask whether they have crews close to you and how long it honestly takes them to get there.

  • Do they charge for the inspection?

    You should know what the job involves and what it costs before any work starts. Getting that information shouldn't cost you anything.

  • Can they show IICRC certification?

    IICRC firms train their crews on current cleaning and drying standards. Ask for the firm number and look it up online yourself.

  • Who does the repairs after drying?

    If a restoration company in Eastern Idaho also does the rebuild, you don't have to go out and hire a second contractor.

Eastern Idaho weather and housing

Common Causes of Water Damage in Eastern Idaho

Eastern Idaho sits high up on the wide open Snake River Plain. Most of the damage here comes from cold, wind, and spring water.

  • Deep freezes

    Temperatures can fall well below zero and stay there for days. Pipes in crawlspaces, garages, and outside walls are usually the first to split.

  • Spring runoff

    Snowmelt from the Tetons and the ranges nearby pushes up the Snake River and the groundwater. Low basements end up taking on water.

  • Wind

    Strong wind is a normal part of life on the plain. It blows snow into attics and pulls up roofing and siding.

  • Canals and irrigation

    Lots of towns here have canals and irrigation systems running right through them. If a canal breaches or a line breaks, a yard or basement can flood in a hurry.

People in this area know flooding well. When the Teton Dam failed in 1976, water poured through Rexburg, Sugar City, and the towns around them. Today, a lot of homes here have full basements, and older farmhouses often have worn out plumbing.

We run into these problems in Bonneville, Bannock, Madison, Bingham, Jefferson, and Fremont counties.

Common questions

Eastern Idaho Damage Restoration FAQs

What should I do if a pipe freezes in my Eastern Idaho home?

Shut off the main water valve and open a faucet. Idaho Falls, Pocatello, and Rexburg can see long stretches below zero. We can find the wet areas and dry them out.

Should I call my insurance company or a restoration company first in Eastern Idaho?

Once everyone is safe, call a restoration company to stop the damage from spreading, and let your insurer know right away. We record the damage with photos and moisture readings your adjuster can use.

Does homeowners insurance cover water damage in Eastern Idaho?

Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flooding and groundwater seepage usually need separate coverage. Your specific policy decides coverage, so it’s worth confirming with your insurer.

How much does water damage restoration cost in Eastern Idaho?

The cost depends on the extent of the damage, the affected materials, and the amount of drying and repairs required. Deep cold in Eastern Idaho can mean extra heat and longer drying times. A small leak may only need water extraction and drying, while extensive damage could require replacing flooring, drywall, or insulation.

Is the water damage restoration estimate free, and are there any upfront costs?

We offer a free inspection and estimate to assess the damage and explain the recommended restoration work. We’ll review the expected costs and any payment requirements with you before starting the project.

Can snowmelt flood a basement in Eastern Idaho?

Yes. Fast spring melts can send water toward foundations and fill window wells. Keep window wells clear and downspouts extended away from the house.

Available 24/7

Get a Free Inspection in Eastern Idaho

Need a damage restoration service in Eastern Idaho right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

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