Open 24 hours, every day
Wet basement on a sloped lot, ice storm tree damage, frozen pipe, or mold in a closed up cabin? Our Knoxville restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
When we show up, the first thing we do is get the damage under control. Then we walk the space with you, show you what we found, and hand you a free estimate in writing. You decide if and when we start.
Our crew does property damage restoration in Knoxville for houses, rentals, cabins, and commercial buildings. Water, fire, smoke, mold, storm damage, we take care of all of it. Once the place is dry, the same people handle the repairs, so you don't have to go find a contractor on your own.
We're a disaster restoration company in Knoxville backed by IICRC Certified Firm #70120685. Homeowners, landlords, cabin owners, and business owners all over East Tennessee call us when something goes wrong.
Homes and businesses
Every damage restoration service in Knoxville starts with a free inspection. These are the calls we get most often, and here's how we handle each one.
A lot of our calls come from wet basements on sloped lots, pipes that froze overnight, and leaks in student rentals near UT. We get the water out, bring in dehumidifiers, and come back every day to check moisture until everything reads dry.
More about water damage restoration in Knoxville
Kitchen fires, fireplace problems, and older wiring cause plenty of house fires around here. Mountain wildfires, like the ones in Gatlinburg in 2016, can also send smoke down into the valley. We clean off the soot, get rid of the smell where it starts, and replace anything that can't be saved.
More about fire and smoke damage restoration in Knoxville
Humid summers and damp basements make it easy for mold to take hold. We usually find it in crawlspaces, behind finished walls, and in cabins that sat shut for a while. We stop the moisture first, then remove the mold and dry the area out.
More about mold remediation in Knoxville
Severe storms and winter ice bring trees down all over the region. In 2024, Hurricane Helene caused major flooding in nearby East Tennessee towns. We dry out the structure, tear out wet materials, and fix the inside.
More about storm damage restoration in Knoxville
A burst pipe in a Market Square shop or a roof leak over an office in West Knoxville can shut you down in a hurry. We plan the drying so you can reopen as soon as possible, and we document every step for your insurance company.
More about commercial restoration in Knoxville
After everything dries, we put back what we had to take out. That might be drywall, insulation, flooring, cabinets, trim, or paint. It's one company from the first call to the last coat of paint.
More about reconstruction in KnoxvilleTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Dylan at 24HR Floor Pros was great to work with! He was very informative and thorough, took the time to explain everything clearly, and was honest about what was and wasn’t needed. He would not oversell unnecessary services. Very professional and trustworthy. Highly recommend!
Highly recommend 24 Hour Flood Pros! Scott Rose is a knowledgeable, courteous, professional! He was very quick to respond back to my call and was able to fit us in the very same say. He put our mind at ease with potential water damage. Thank you Scott!
Jose was unbelievably fantastic. He took care of everything that needed to be done very quickly. I hope I never have a pipe burst again. But if it does I will use 24 hour flood pros. First recommendation and didn’t have one issue the whole time since he took on my case!
How it works
of KnoxvilleCall us any time you need emergency disaster restoration in Knoxville. Tell us what's going on, and we'll get a crew moving.
Our crew gets there within 45 minutes. The inspection is free, and while we're there, we take photos and moisture readings for your insurance.
We stop the leak first. Then we pull the water out of the carpet, the pad, and the basement floor.
Our drying equipment runs around the clock. Someone comes by every day to check the numbers until everything is dry.
Anything water, soot, or smoke touched gets cleaned.
We fix the walls, floors, and cabinets. When it's all done, your adjuster gets the final paperwork from us.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
The paperwork starts on day one. Your adjuster gets our photos and moisture readings, and they're welcome to call us directly with questions.
Your policy decides what's covered. Our part is keeping the paperwork clear so your claim keeps moving.
Where we work
We offer restoration services in Knoxville and in towns all over East Tennessee.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in Knoxville don't all work the same way. Before you sign anything, it's worth asking these five questions.
Water and smoke don't stop causing damage just because it's late. With 24/7 emergency restoration in Knoxville, you can get help any time, nights, weekends, and holidays included.
We move quickly on emergency calls across Knoxville. When you call, we'll give you an arrival time so you're not left waiting and guessing.
Before anyone starts tearing out drywall, you should know what's damaged and what it'll cost to fix. A free inspection and estimate tells you exactly what your Knoxville property needs, with nothing to pay upfront.
IICRC certified technicians follow industry standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Knoxville.
If one team does both the cleanup and the repairs, there are fewer handoffs, fewer delays, and a lot less for you to manage.
Common questions
Don't go under the house if any wiring or equipment might be wet. If a pipe is leaking, shut off the main valve. We can pump out the water, dry the crawlspace, and check the joists and insulation.
Once everyone is safe, call a restoration company so the damage doesn't keep spreading, and let your insurer know right away. Our photos and moisture readings give your adjuster what they need.
Sudden water damage, like a pipe that bursts, is often covered. Flooding from outside usually needs a separate flood policy, and sewer backup often needs extra coverage added to your policy. Check with your insurer to see what yours includes.
The water damage restoration cost in Knoxville comes down to how far the damage spread, what materials got wet, and how much drying and repair the job needs. A lot of homes here have crawlspaces or basements, which can add drying time. A small leak might just need extraction and drying, while bigger damage can mean new flooring, drywall, or insulation.
Both the inspection and the estimate are free. We look over the damage, explain the work we recommend, and talk through the costs and any payment details before we start.
It can. A heavy storm sends runoff down Knoxville's hills toward low spots and creeks, and the water can push into basements or under doors. Once it's safe, call for extraction and drying.
Answering calls 24/7
Need a damage restoration service in Knoxville right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.
Call (833) 243-5663Tell us what happened and we'll call you right back.