Open 24 hours, every day
Hurricane flooding, ice storm tree damage, wet crawlspace, or mold behind a wall? Our North Carolina restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
When we show up, the first thing we do is get the damage under control. Then we walk the space with you, show you what we found, and hand you a free estimate in writing. You decide if and when we start.
Our crew does property damage restoration in North Carolina for houses, cabins, beach homes, and commercial buildings. Water, fire, smoke, mold, storm damage, we take care of all of it. Once the place is dry, the same people handle the repairs, so you don't have to go find a contractor on your own.
We're a disaster restoration company in North Carolina backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners on the coast, in the Piedmont, and up in the mountains call us when something goes wrong.
Homes and businesses
Every damage restoration service in North Carolina starts with a free inspection. These are the calls we get most often, and here's how we handle each one.
A lot of our calls come from wet crawlspaces, pipes that burst after an ice storm, and flooding after big storms. We get the water out, bring in dehumidifiers, and come back every day to check moisture until everything reads dry.
More about water damage restoration in North Carolina
Kitchen fires, fireplace problems, and old wiring can spread soot all through a house. Wildfires in the mountains can also send smoke into the towns nearby. We clean off the soot, get rid of the smell where it starts, and replace anything that can't be saved.
More about fire and smoke damage restoration in North Carolina
Summers are humid all over the state, so mold can take hold fast after any leak. We usually find it on crawlspace joists, behind walls, and in vacation homes that sat shut for a while. We stop the moisture first, then remove the mold and dry the area out.
More about mold remediation in North Carolina
Hurricane Florence in 2018 and Hurricane Helene in 2024 both caused record flooding, each in a different part of the state. Plenty of smaller storms still bring wind and falling trees that tear up roofs. We dry out the structure, tear out wet materials, and fix the inside.
More about storm damage restoration in North Carolina
A burst pipe in a Raleigh office or a flooded shop in Wilmington can shut you down in a hurry. We plan the drying so you can reopen as soon as possible, and we document every step for your insurance company.
More about commercial restoration in North Carolina
After everything dries, we put back what we had to take out. That might be subfloor, drywall, flooring, cabinets, trim, or paint. It's one company from the first call to the last coat of paint.
More about reconstruction in North CarolinaTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Amazing experience with Tyler from start to finish! Professional, friendly, and very attentive to detail. Everything exceeded my expectations and I will definitely be coming back. Highly recommend to anyone looking for great service and quality work!
24 Hour Flood Pros was absolutely amazing when my plumbing decided to have a mind of its own and flood my basement! They got me set up with an appointment super quick and saved my home! The company is an A+ company, I'm so happy I chose them!!
I recommend 24 Hour Flood pros. Jordan and his team showed up quickly with all the equipment to pump out 2 feet of water from my basement. Their prices were reasonable and went the extra mile with recommendations so the issue would not happen again. Use this company for all your water concerns.
How it works
of North CarolinaCall us any time you need emergency disaster restoration in North Carolina. Tell us what's going on, and we'll get a crew moving.
Our crew gets there within 45 minutes. The inspection is free, and while we're there, we take photos and moisture readings for your insurance.
We stop the leak first. Then we pull the water out of the carpet, the floors, and the crawlspace.
Our drying equipment runs around the clock. Someone comes by every day to check the numbers until everything is dry.
Anything water, soot, or smoke touched gets cleaned.
We fix the walls, floors, and cabinets. When it's all done, your adjuster gets the final paperwork from us.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
The paperwork starts on day one. Your adjuster gets our photos and moisture readings, and they're welcome to call us directly with questions.
Your policy decides what's covered. Our part is keeping the paperwork clear so your claim keeps moving.
Where we work
We offer restoration services in North Carolina in the Triangle, the Triad, Charlotte, along the coast, and in the mountains.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in North Carolina don't all work the same way. Before you sign anything, it's worth asking these five questions.
Water and smoke don't stop causing damage just because it's late. With 24/7 emergency restoration in North Carolina, you can get help any time, nights, weekends, and holidays included.
We move quickly on emergency calls in our North Carolina service areas. When you call, we'll give you an arrival time so you're not left waiting and guessing.
Before anyone starts tearing out drywall, you should know what's damaged and what it'll cost to fix. A free inspection and estimate tells you exactly what your North Carolina property needs, with nothing to pay upfront.
IICRC certified technicians follow industry standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in North Carolina.
If one team does both the cleanup and the repairs, there are fewer handoffs, fewer delays, and a lot less for you to manage.
Common questions
Wait until officials say it's safe, then stay out of any floodwater. Take photos of the damage before you move anything. We can remove the water and dry out the house.
If it's safe, call a restoration company first so the damage doesn't keep spreading, then let your insurance company know as soon as you can. Our photos and moisture readings help back up your claim.
Sudden water damage, like a burst pipe or a failed water heater, is often covered. Flooding usually needs a separate flood policy, and many North Carolina policies come with a hurricane deductible. Check with your insurance provider to see what yours includes.
The water damage restoration cost in North Carolina comes down to how much water got in, what it soaked, and how long it sat. A lot of homes here sit over crawlspaces, and drying under the house can add time. A small leak might just need extraction and drying, while a bigger one can mean new flooring and drywall.
Both the inspection and the estimate are free. You'll see the recommended work and the expected costs in writing, and we'll talk through any payment details before we start.
It can. Humid air and clay soil keep crawlspaces damp, and over time that can rot the joists and lead to mold. A musty smell or floors that feel soft are common warning signs.
Answering calls 24/7
Need a damage restoration service in North Carolina right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.
Call (833) 243-5663Tell us what happened and we'll call you right back.