Open 24 hours, every day
Frozen pipe, Truckee River flooding, kitchen fire, or mold behind a wall? Our Reno restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (775) 899-8753
We work with all major insurance carriers
One team, start to finish
We stop the damage first. Then we explain what we found and give you a free written estimate. Nothing starts until you approve it.
We handle property damage restoration in Reno for houses, condos, and commercial buildings, water, fire, smoke, mold, storm damage, all of it. Once it's dry, the same crew handles the rebuild, so you don't need to go find another contractor.
As a disaster restoration company in Reno, we're backed by IICRC Certified Firm #70120685. Homeowners, landlords, business owners across Washoe County, they call us when something goes wrong.
Homes and businesses
Every damage restoration service in Reno we offer starts with a free inspection. Here's what we run into most, and how our crew handles it.
Frozen pipes, failed water heaters, burst supply lines, these are everyday calls for us. Snowmelt can also seep into basements and crawlspaces come spring. We pull the water out, set up dehumidifiers, check moisture daily until it's actually dry.
More about Water damage restoration in Reno
Kitchen fires, space heaters, wood stoves, these cause plenty of winter fires around here. In summer, wildfire smoke from the Sierra can sit over the whole valley for days. We clean the soot, treat the smell at the source, and replace whatever can't be saved.
More about Fire and smoke damage restoration in Reno
Reno's dry air slows mold down, but it still grows wherever water gets trapped. We find it in crawlspaces, behind walls after slow leaks, in attics under roof leaks. We fix the moisture problem, remove the mold, and dry the area out.
More about Mold remediation in Reno
Strong winds come down off the Sierra and can tear roofing right off. Heavy snow loads and ice dams add to the risk on top of that. We dry the structure, remove wet materials, and repair the inside.
More about Storm damage restoration in Reno
A frozen sprinkler line in a warehouse, a burst pipe in a downtown casino, either one can stop business cold. We plan the drying around getting you reopened. Every step gets documented for your insurance.
More about Commercial restoration in Reno
Once everything's dry, we put back what we had to take out, drywall, insulation, flooring, cabinets, trim, paint. One company handles the whole thing.
More about Reconstruction in RenoTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Sam came out before I even finished describing the problem and knew exactly what he was doing. Our sump pump failed and water got into the kitchen - he explained everything before starting and kept us posted the whole time. Highly recommend Sam and 24 Hour Flood Pros.
We dealt with frozen pipes and honestly didn't know who to call. Alex showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.
Called after truckee river flooding caused a mess in our laundry room. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.
How it works
of RenoCall any time for emergency disaster restoration in Reno. Tell us what happened, we'll get a crew moving.
The crew's there within 45 minutes. The inspection's free, and we take photos and moisture readings your insurance will need.
We stop the leak first, then pull water out of carpet, pad, floors.
Drying equipment runs day and night. We come back every day to check readings until everything's actually dry.
We clean every surface that water, soot, or smoke touches.
We repair the walls, floors, cabinets, then send the final paperwork to your adjuster.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
Documentation starts on the first visit. Your adjuster gets our photos and moisture readings, and can call us directly if they've got questions.
Your policy decides what's covered. Our job's keeping the paperwork clear so your claim doesn't get stuck.
Where we work
We provide restoration services in Reno, Sparks, and nearby towns throughout northern Nevada.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in Reno aren't all set up the same way. Before you sign anything, ask these five questions.
Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.
Ask for a specific arrival time, not a vague promise, so you can plan the next hour.
You should know the scope and the cost before work starts, with no charge to find out.
Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.
One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.
Reno weather and housing
Reno's high desert, cold winters, dry summers. Freezes and Sierra storms cause most of the water damage around here.
Winter nights regularly drop below freezing. Pipes in outside walls, garages, and crawlspaces split most often when that happens.
Warm storms in the Sierra can melt snow fast and push the Truckee River right over its banks, like it did in 1997 and again in 2017.
Heavy snow loads and freeze thaw cycles build ice along the eaves. Meltwater backs up under the shingles from there.
Summer fires in the Sierra and nearby valleys can send smoke over Reno for days at a time. It settles into homes and furniture before anyone realizes.
Older homes in the Old Southwest have basements, aging pipes, big trees nearby, all of it. Newer homes in the south and northwest suburbs often have crawlspaces where leaks go unnoticed for a while.
We see these problems across Washoe County and nearby Carson City.
Common questions
Shut off the main water valve and open a faucet to drain the line. Pipes in exterior walls, garages, and crawlspaces are the most common trouble spots. We can find where the water went and dry the affected areas.
It’s usually best to call a restoration company first so drying can start, then report the damage to your insurer the same day. We take photos and moisture readings before work begins, which helps your adjuster review the claim.
Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flash flooding and other outside flooding usually need a separate flood policy. Your specific policy decides coverage, so it’s worth confirming with your insurer.
Pricing depends on how much area was affected, what materials got wet, and whether repairs are needed after drying. Freeze damage in Reno often hides inside walls, and opening drywall to dry the framing can add to the job. A small, early leak usually costs far less than damage that spread through several rooms.
The inspection and written estimate are free, with no obligation. We walk you through the scope of work and expected costs, and discuss any payment requirements before restoration starts.
It can. The Truckee flooded parts of Reno in 1997 and ran high again in 2017. Homes in low areas near the river can take on water during big winter storms.
Available 24/7
Need a damage restoration service in Reno right now? Call (775) 899-8753 any time. A crew can be there within 45 minutes, and the inspection won't cost you anything.
Call (775) 899-8753Tell us what happened and we'll call you right back.