Ice dams, river flooding, and roof leaks soak Reno homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Reno and nearby areas
Storm Damage Restoration in Reno, NV
Rain on deep snow, strong winds, or a flooding river can send water into your home. Our crew handles storm damage restoration in Reno, NV, and dries your home out. Call any time, day or night.
Call (775) 899-875345minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Reno
In Reno, storm damage often starts in the mountains. A warm atmospheric river can drop rain on Sierra snow, flooding the Truckee and local creeks. Roofs already loaded with snow then leak at the eaves.
Reno’s dry air fools people into waiting. Water trapped inside a wall or under a floor doesn’t evaporate on its own. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
The New Year’s flood of 1997 sent the Truckee River through downtown Reno and Sparks, and big winters since have brought heavy snow loads, ice dams, and spring runoff to Truckee Meadows homes.
Homeowners, property managers, and business owners across Washoe County, Storey County, Lyon County, Douglas County, and Carson City call us after storms all year round.
Call Now (775) 899-8753Storm damage restoration at a glance
What’s included
Snow-load and ice dam leak repairs, Truckee River and creek flood cleanup, wind-damage tarping, drying, and rebuilding.
Typical timeline
A single ice dam or wind leak often dries in a few days. River or creek flooding can mean weeks of rebuilding.
How cost is set
Your estimate weighs the snow, wind, or river damage, how far water spread, and the rebuild.
First visit
Call (775) 899-8753A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Reno
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or NV Energy first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (775) 899-8753What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Watch river and creek levels
If the Truckee or a nearby creek is rising, move valuables up and follow local evacuation guidance.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Before anyone touches your roof, look up the contractor on the Nevada State Contractors Board website.
Don’t chip ice dams at the eaves
Breaking up ice at the eaves with a hammer or shovel tears shingles and makes the leak worse.
Common storm damage
Types of storm damage we handle in Reno
Sierra storms, strong afternoon winds, and river flooding shape the storm damage we see across the Truckee Meadows.
Rain-on-Snow Flooding
Warm atmospheric rivers melt snowpack fast, swelling the Truckee River and local creeks into nearby homes.
Washoe Zephyr Winds
Strong afternoon winds off the Sierra can peel shingles, damage fences, and drop trees on roofs.
Heavy Snow Loads
Big Sierra storms can pile wet snow on roofs, stressing framing and causing leaks.
Ice Dams
Attic heat melts Reno roof snow, which refreezes at the eaves and backs water under shingles.
Spring Runoff
When Sierra snowpack melts in spring, water can press against Reno foundations and seep into crawl spaces and basements.
Mold After a Storm
Insulation that stays wet through a Reno winter can start growing mold once spring warms the house.
How we help
How we handle storm damage
First we stop the water: tarping wind damage, clearing snow from leak points, and pumping out flooded areas.
We find meltwater inside walls. Moisture meters trace ice dam leaks along rafters and down exterior walls.
We pull out what won’t dry. Insulation soaked by meltwater, swollen drywall near the eaves, and anything Truckee River water touched are removed.
We dry with heat, then rebuild. Readings must match a dry room before ceilings and walls go back up.
Where the water came from matters
An ice dam backing water under shingles
What it usually meansMeltwater running down inside walls near the eaves
How we handle itWe open the wall, dry it with heat, and replace wet insulation.
The Truckee River spilling into nearby streets
What it usually meansCold, silty river water inside the house
How we handle itWet porous materials come out, and every surface the river touched is disinfected.
Zephyr-damaged roof
What it usually meansRain or snow blowing into the attic
How we handle itTarped, dried, and insulation replaced.
Spring runoff in the crawl space
What it usually meansWater pooling under the floor
How we handle itPumped out and dried.
Water left in a cold house
What it usually meansFreezing pipes and later mold
How we handle itHeated and dried with daily readings.
What can be saved
What can be dried and what gets replaced
In Truckee Meadows homes, outcomes depend on the material, whether snowmelt or river water reached it, and how quickly heated drying begins. The inspection confirms each item.
Tile, stone, metal, and glass
Usually dried and keptTile floors, stone hearths, and window glass come through river or meltwater fine once they’re sanitized.
Framing and subfloor
Usually dried and keptUsually dried in place with heat and air movement.
Wood and laminate floors
Depends on water and timingWood can often be dried slowly. Swollen laminate is replaced.
Drywall
Depends on water and timingPanels near the eaves that swelled from meltwater come out. Firm walls can dry.
Carpet
Depends on water and timingCarpet dampened only by snowmelt and dried within a day or two can sometimes stay. Carpet that river water reached goes.
Wood furniture
Depends on water and timingSolid pieces generally recover if they come out of the wet room early and dry slowly in the warmth.
Electronics and appliances
Depends on water and timingFurnaces, water heaters, and electronics that got wet should be checked by a technician before they’re used again.
Photos and documents
Depends on water and timingFamily photos and papers should dry flat somewhere heated. A restoration specialist can rescue more than most people expect.
Insulation and carpet pad
Usually replacedAttic and crawl space insulation that soaked up meltwater loses its value, so it’s replaced along with wet carpet pad.
Upholstery after river water
Usually replacedContaminated water soaks into the padding.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After a big storm, door-to-door repair crews may knock on your door. Be wary of anyone asking for full payment first.
Nevada requires contractors to hold a license from the Nevada State Contractors Board, and you can verify it online. Get written estimates and call your insurer before signing.
Problems with a contractor can be reported to the Nevada State Contractors Board.
Help beyond the storm
Other restoration services we offer in Reno
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Wood stoves, space heaters, and summer wildfire smoke can leave soot. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Damp insulation and drywall left from a Reno winter can grow mold in spring. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Storms and floods can damage downtown and Midtown businesses and Sparks warehouses. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (775) 899-8753Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (775) 899-8753 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Ice dam leaking inside?
Call (775) 899-8753Water at the eaves inside after a Sierra storm usually means an ice dam. Leave the ice alone, keep the room clear, and call our Reno crew.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Nevada Division of Insurance.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Reno
We serve Reno, Sparks, and communities across the Truckee Meadows and northern Nevada.
Counties
- Washoe County
- Storey County
- Lyon County
- Douglas County
- Carson City
Nearby cities
- Sparks
- Spanish Springs
- Sun Valley
- Lemmon Valley
- Cold Springs
- Verdi
- Carson City
- Fernley
- Dayton
- Virginia City
- Minden
- Incline Village
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
Looking for a different location?
On the wrong page, or is another location closer to you? Here are our nearest locations.
Boise, ID
View Boise storm damage services →Las Vegas, NV
View Las Vegas storm damage services →Eugene, OR
View Eugene storm damage services →Common questions
Reno storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Nevada?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Reno?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and look up the license with the Nevada State Contractors Board.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Reno?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (775) 899-8753. A crew can be there within 45 minutes to start your free inspection.
Call (775) 899-8753Or request a free inspection online
Tell us what happened and we'll call you right back.