Valley rain finds every opening a windstorm leaves. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Eugene and nearby areas
A falling fir, an ice storm, or days of heavy rain can leave your home leaking. Our crew handles storm damage restoration in Eugene, OR, and dries your home out. Call any time, day or night.
Call (503) 871-4844
We work with all major insurance carriers
Storm damage help
Willamette Valley storm damage often comes from trees. When a fir or maple limb cracks the rafters, the next rain heads straight for the attic.
Cool, damp winters slow natural drying. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Eugene gets strong winter windstorms and the odd ice storm that drops limbs and lines. Long rainy stretches also raise creeks and soak crawl spaces.
Homeowners, property managers, and business owners across Lane and Linn counties call us after storms all year round.
Call Now (503) 871-4844Tarping after tree strikes, crawl space drying, insulation replacement, mold prevention, and interior repairs.
Most rooms dry within several days in the wet season. A tree through the roof can mean a few weeks of rebuilding.
How far the water spread, whether a tree damaged the framing, how long things stayed wet, and the repairs.
A free inspection and estimate before any work starts.
Right after the storm
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or EWEB first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (503) 871-4844Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Open a claim and write down the claim number and your adjuster’s name.
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
A trunk on the roof can shift as it settles.
Treat every downed line as live, and stay away from water, fences, or trees touching one.
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Oregon requires construction contractors to be licensed with the Construction Contractors Board.
Large trees under tension can roll or snap back.
Common storm damage
Tall trees, wet winters, and occasional ice shape the storm damage we see around Eugene.
Douglas firs, oaks, and maples can uproot or split in high winds, puncturing roofs and breaking windows.
Freezing rain glazes Eugene trees and power lines until heavy limbs snap onto roofs and cars.
Days of heavy rain find every weak spot in a roof and soak siding and crawl spaces.
Weeks of rain can lift Eugene creeks and rivers over their banks and toward low-lying homes.
Winter storms push rain sideways through siding, window frames, and roof vents, and the water runs down inside the walls.
Eugene’s damp winters help mold settle into soaked walls and crawl spaces.
How we help
We start by covering the opening: tarping roof damage, boarding windows, and working with tree crews when a trunk is on the house.
We trace the leak path. In older valley homes, rain can run down fir rafters before it shows, so moisture meters map every wet spot.
We remove what won’t dry. Soaked insulation and sagging drywall come out, along with crawl space insulation that held water.
We dry, check, and rebuild. Readings must match a dry room before we close walls, then we restore the interior after the roofer is done.
What it usually meansWater pouring into ceilings and walls
How we handle itTarped, dried, and soaked insulation replaced.
What it usually meansGroundwater and runoff soaking the subfloor from below
How we handle itPumped out, then dried with dehumidifiers and readings under the floor.
What it usually meansContaminated water with silt
How we handle itPorous materials removed; surfaces sanitized.
What it usually meansWater running behind siding and into walls
How we handle itWe dry the wall cavities and show you the source.
What it usually meansSlow natural drying and mold risk
How we handle itDehumidified and checked daily until dry.
What can be saved
In Eugene homes, the material, the kind of water, and how quickly drying starts in the wet season decide what can be kept. These are typical results, and the inspection confirms them.
These dry and clean well.
Usually dried in place and checked with a moisture meter, including over the crawl space.
Fir and oak flooring in older Eugene homes often recovers with slow, steady drying. Boards that cupped hard or sat in creek water are swapped out.
Ceiling panels under a fir strike almost always come down. Walls elsewhere that stayed solid are dried in place.
Carpet dampened only by a roof leak, and dried within a day or two, can sometimes stay. Carpet soaked by creek water is replaced.
Most pieces dry well indoors with dehumidifiers running.
Have them tested before use.
Dry them flat in a warm room.
Crawl space and attic insulation that soaked up water is replaced.
Creek water contaminates the padding.
Throw it out.
After major windstorms and ice storms, out-of-town contractors sometimes canvass Eugene neighborhoods. Be cautious with anyone who asks for full payment up front.
Oregon requires construction contractors to be licensed with the Construction Contractors Board, and you can look up a license online. Get written estimates and call your insurer before you sign.
If a contractor’s practices seem wrong, you can file a complaint with the Construction Contractors Board or the Oregon Department of Justice.
Help beyond the storm
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Valley rain finds every opening a windstorm leaves. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Wood stoves and storm-damaged wiring start many Eugene house fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet crawl spaces and attics can stay damp for weeks in the valley’s rainy season. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Windstorms can rip roofing off Eugene shops and offices near campus and downtown. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (503) 871-4844 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Stay away from the space beneath it, and let a tree crew do the cutting. Call us, and we’ll coordinate removal and get the opening covered before the next rain.
Insurance and claims
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with Oregon’s Division of Financial Regulation.
Where we work
We serve Eugene, Springfield, and communities across the southern Willamette Valley.
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
On the wrong page, or is another location closer to you? Here are our nearest locations.
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
No. Trees under tension are dangerous. Let a tree crew remove it.
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the contractor’s Oregon CCB license.
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Day or night, weekend or holiday, call (503) 871-4844. A crew can be there within 45 minutes to start your free inspection.
Call (503) 871-4844Tell us what happened and we'll call you right back.