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Storm and flood damage inside a home

Available 24/7 · Eugene and nearby areas

Storm Damage Restoration in Eugene, OR

A falling fir, an ice storm, or days of heavy rain can leave your home leaking. Our crew handles storm damage restoration in Eugene, OR, and dries your home out. Call any time, day or night.

Call (503) 871-4844 Or request a free inspection online
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Storm damage help

Storm damage in Eugene

Water spreading across a floor inside a home

Willamette Valley storm damage often comes from trees. When a fir or maple limb cracks the rafters, the next rain heads straight for the attic.

Cool, damp winters slow natural drying. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.

Eugene gets strong winter windstorms and the odd ice storm that drops limbs and lines. Long rainy stretches also raise creeks and soak crawl spaces.

Homeowners, property managers, and business owners across Lane and Linn counties call us after storms all year round.

Call Now (503) 871-4844

Storm damage restoration at a glance

  • What’s included

    Tarping after tree strikes, crawl space drying, insulation replacement, mold prevention, and interior repairs.

  • Typical timeline

    Most rooms dry within several days in the wet season. A tree through the roof can mean a few weeks of rebuilding.

  • How cost is set

    How far the water spread, whether a tree damaged the framing, how long things stayed wet, and the repairs.

First visit

A free inspection and estimate before any work starts.

Call (503) 871-4844

Right after the storm

What to do after a storm in Eugene

Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or EWEB first.

Not sure what needs to happen first? Call and walk through it with our crew.

Call (503) 871-4844

What to do

  • Photograph the damage

    Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.

  • Stop more water if it’s safe

    Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.

  • Call your insurer the same day

    Open a claim and write down the claim number and your adjuster’s name.

  • Keep damaged items and receipts

    Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.

  • Keep people out of rooms under a fallen tree

    A trunk on the roof can shift as it settles.

What not to do

  • Don’t go near downed power lines

    Treat every downed line as live, and stay away from water, fences, or trees touching one.

  • Don’t climb onto the roof

    A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.

  • Don’t walk or drive through floodwater

    Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.

  • Don’t hire an unlicensed contractor

    Oregon requires construction contractors to be licensed with the Construction Contractors Board.

  • Don’t cut a fallen fir yourself

    Large trees under tension can roll or snap back.

Common storm damage

Types of storm damage we handle in Eugene

Tall trees, wet winters, and occasional ice shape the storm damage we see around Eugene.

  • Fallen Trees and Limbs

    Douglas firs, oaks, and maples can uproot or split in high winds, puncturing roofs and breaking windows.

  • Ice Storms

    Freezing rain glazes Eugene trees and power lines until heavy limbs snap onto roofs and cars.

  • Atmospheric River Rain

    Days of heavy rain find every weak spot in a roof and soak siding and crawl spaces.

  • Creek and River Rise

    Weeks of rain can lift Eugene creeks and rivers over their banks and toward low-lying homes.

  • Wind-Driven Rain

    Winter storms push rain sideways through siding, window frames, and roof vents, and the water runs down inside the walls.

  • Mold After a Storm

    Eugene’s damp winters help mold settle into soaked walls and crawl spaces.

Restoration crew drying a home

How we help

How we handle storm damage

We start by covering the opening: tarping roof damage, boarding windows, and working with tree crews when a trunk is on the house.

We trace the leak path. In older valley homes, rain can run down fir rafters before it shows, so moisture meters map every wet spot.

We remove what won’t dry. Soaked insulation and sagging drywall come out, along with crawl space insulation that held water.

We dry, check, and rebuild. Readings must match a dry room before we close walls, then we restore the interior after the roofer is done.

Call Now (503) 871-4844

Where the water came from matters

  • Rain through a tree-damaged roof

    What it usually meansWater pouring into ceilings and walls

    How we handle itTarped, dried, and soaked insulation replaced.

  • A crawl space filling during atmospheric-river rain

    What it usually meansGroundwater and runoff soaking the subfloor from below

    How we handle itPumped out, then dried with dehumidifiers and readings under the floor.

  • Creek or river floodwater

    What it usually meansContaminated water with silt

    How we handle itPorous materials removed; surfaces sanitized.

  • Clogged gutters overflowing

    What it usually meansWater running behind siding and into walls

    How we handle itWe dry the wall cavities and show you the source.

  • Water left in cool, damp weather

    What it usually meansSlow natural drying and mold risk

    How we handle itDehumidified and checked daily until dry.

What can be saved

What can be dried and what gets replaced

In Eugene homes, the material, the kind of water, and how quickly drying starts in the wet season decide what can be kept. These are typical results, and the inspection confirms them.

  • Tile, concrete, metal, and glass

    Usually dried and kept

    These dry and clean well.

  • Fir framing and subfloor

    Usually dried and kept

    Usually dried in place and checked with a moisture meter, including over the crawl space.

  • Hardwood floors

    Depends on water and timing

    Fir and oak flooring in older Eugene homes often recovers with slow, steady drying. Boards that cupped hard or sat in creek water are swapped out.

  • Drywall

    Depends on water and timing

    Ceiling panels under a fir strike almost always come down. Walls elsewhere that stayed solid are dried in place.

  • Carpet

    Depends on water and timing

    Carpet dampened only by a roof leak, and dried within a day or two, can sometimes stay. Carpet soaked by creek water is replaced.

  • Solid wood furniture

    Depends on water and timing

    Most pieces dry well indoors with dehumidifiers running.

  • Electronics and appliances

    Depends on water and timing

    Have them tested before use.

  • Photos and documents

    Depends on water and timing

    Dry them flat in a warm room.

  • Carpet pad and insulation

    Usually replaced

    Crawl space and attic insulation that soaked up water is replaced.

  • Upholstered furniture after floodwater

    Usually replaced

    Creek water contaminates the padding.

  • Food that floodwater touched

    Usually replaced

    Throw it out.

How to spot a storm chaser

After major windstorms and ice storms, out-of-town contractors sometimes canvass Eugene neighborhoods. Be cautious with anyone who asks for full payment up front.

Oregon requires construction contractors to be licensed with the Construction Contractors Board, and you can look up a license online. Get written estimates and call your insurer before you sign.

If a contractor’s practices seem wrong, you can file a complaint with the Construction Contractors Board or the Oregon Department of Justice.

Help beyond the storm

Other restoration services we offer in Eugene

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.

Water Damage service

Water Damage

Valley rain finds every opening a windstorm leaves. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.

More about Water Damage
Fire and Smoke Damage service

Fire and Smoke Damage

Wood stoves and storm-damaged wiring start many Eugene house fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.

More about Fire and Smoke Damage
Mold Remediation service

Mold Remediation

Wet crawl spaces and attics can stay damp for weeks in the valley’s rainy season. We find the moisture source, contain the area, remove the mold, and dry the space out.

More about Mold Remediation
Commercial Restoration service

Commercial Restoration

Windstorms can rip roofing off Eugene shops and offices near campus and downtown. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.

More about Commercial Restoration
Reconstruction service

Reconstruction

When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.

More about Reconstruction
Dealing with one of these?

Call and talk to our crew about what happened. The call is free, and so is the inspection.

Call (503) 871-4844

Our process

What happens after you call

  1. 1

    You call, we send a crew

    Call (503) 871-4844 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.

  2. 2

    We stop more water from getting in

    We tarp roof openings and board up broken windows and doors, so the next rain stays outside.

  3. 3

    We arrive and inspect

    The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.

  4. 4

    We pump out the water

    Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.

  5. 5

    We remove what can’t be saved

    Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.

  6. 6

    We compare with a dry room

    We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.

  7. 7

    We make the repairs

    When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.

Tree through the roof?

Stay away from the space beneath it, and let a tree crew do the cutting. Call us, and we’ll coordinate removal and get the opening covered before the next rain.

Call (503) 871-4844

Insurance and claims

Storm damage and your insurance claim

Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.

Some policies have a separate deductible for wind and hail, so check yours before you start repairs.

Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.

If a claim stalls, you can file a complaint with Oregon’s Division of Financial Regulation.

What your adjuster will ask for

  • The date of the storm and what happened
  • Photos and video of the outside and every damaged room
  • Damaged items you kept for them to see
  • Receipts for tarps, emergency repairs, and hotel stays

What we send them

  • Date-stamped photos of each damaged area
  • Moisture readings for every wet room
  • A line-by-line estimate for drying and rebuild
  • One point of contact for your adjuster

Where we work

Areas we serve around Eugene

We serve Eugene, Springfield, and communities across the southern Willamette Valley.

Counties

  • Lane County
  • Linn County

Nearby cities

  • Springfield
  • Cottage Grove
  • Junction City
  • Creswell
  • Veneta
  • Coburg
  • Albany
  • Harrisburg
  • Lowell
  • Pleasant Hill

Don't see your area listed? Call us and we'll tell you right away.

Call (503) 871-4844

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Nearby locations

Looking for a different location?

On the wrong page, or is another location closer to you? Here are our nearest locations.

Common questions

Eugene storm damage FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.

Does homeowners insurance cover storm damage in Oregon?

Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.

Storm damage vs. flood damage: what's the difference?

Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.

Should I remove a fallen tree myself?

No. Trees under tension are dangerous. Let a tree crew remove it.

How can I tell if hail damaged my roof?

From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.

How do I avoid storm chasers in Eugene?

Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the contractor’s Oregon CCB license.

How long does storm damage restoration take?

Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.

How much does storm damage restoration cost in Eugene?

It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.

Can I stay in my home during storm repairs?

Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.

Available 24/7

Get a free inspection

Day or night, weekend or holiday, call (503) 871-4844. A crew can be there within 45 minutes to start your free inspection.

Call (503) 871-4844

Or request a free inspection online

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