Basement seepage and leaks from tree-damaged roofs soak Portland homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Portland and nearby areas
Storm Damage Restoration in Portland, OR
East winds, an ice storm, or days of heavy rain can leave your home damaged. Our crew handles storm damage restoration in Portland, OR, and dries your home out. Call any time, day or night.
Call (503) 746-351345minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Portland
Portland’s worst storm damage usually comes from trees. Tall firs and big-leaf maples can drop limbs through a roof during a windstorm or ice storm. The steady rain that follows pours straight into the attic.
Cool, damp weather keeps wet materials from drying on their own. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
The February 2021 and January 2024 ice storms brought down trees and left hundreds of thousands of homes without power.
Homeowners, property managers, and business owners across Multnomah, Washington, Clackamas, Clark, Columbia, and Yamhill counties call us after storms all year round.
Call Now (503) 746-3513Storm damage restoration at a glance
What’s included
Tarping after fir and maple strikes, bungalow basement pump-outs, plaster and fir floor drying, mold control, and repairs.
Typical timeline
A basement leak or a single limb strike often dries in several days. A tree through the roof can mean weeks of rebuilding.
How cost is set
Your estimate weighs the tree or wind damage, how far rain or basement water spread, damp-weather drying, and the rebuild.
First visit
Call (503) 746-3513A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Portland
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or your power company (PGE or Pacific Power) first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (503) 746-3513What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Keep people out of rooms under a fallen fir
A trunk resting on the roof can settle further as it shifts.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Oregon contractors must be licensed with the Construction Contractors Board, and Washington contractors must register with L&I.
Don’t walk under ice-glazed trees
Limbs can keep breaking long after freezing rain stops.
Common storm damage
Types of storm damage we handle in Portland
Tall trees, Gorge winds, ice, and long wet winters shape the storm damage we see across the Portland metro.
Falling Firs and Maples
Douglas firs and big-leaf maples can snap or uproot in windstorms, punching holes in roofs and crushing porches.
Ice Storms
Gorge outflow brings freezing rain that glazes Portland trees until limbs crack onto homes and cars.
East Winds From the Gorge
Strong, cold east winds can lift shingles and push rain sideways into siding on east-facing walls.
Atmospheric River Rain
Days of heavy rain overwhelm gutters and push water into older bungalow basements.
Wet Attics and Ceilings
Rain that gets past wind- or ice-damaged roofing soaks the insulation above the ceiling.
Mold After a Storm
Portland’s cool, wet months help mold spread in damp basements and soaked plaster.
How we help
How we handle storm damage
First we cover the roof and get water out, often while the metro is still recovering from an outage.
We trace water through older construction. Moisture meters follow it through plaster walls, fir floors, and basement foundations.
We remove only what won’t dry. Soaked insulation and swollen drywall come out, while sound plaster and old-growth framing usually stay.
We dry with heat, then rebuild. Readings must match a dry room before we restore the rooms in keeping with the home’s age.
Where the water came from matters
Rain through a fir-punctured roof
What it usually meansWater in the attic, plaster ceilings, and walls
How we handle itTarped and dried; soaked insulation replaced.
Groundwater through an old basement wall
What it usually meansSeepage soaking carpet and stored boxes
How we handle itPumped out and dried; we show you where it enters.
East wind driving rain into siding
What it usually meansWater behind trim on the east side of the house
How we handle itWall cavities opened and dried.
Meltwater after an ice storm
What it usually meansLeaks around chimneys and skylights
How we handle itDried, and we point out the failed flashing.
Water in a cold, damp house
What it usually meansSlow drying and mold risk
How we handle itHeat and dehumidifiers run with daily readings.
What can be saved
What can be dried and what gets replaced
In older Portland homes, what stays depends on whether it’s plaster, fir, or drywall, the water’s source, and how soon heated drying begins. The inspection confirms each item.
Tile, concrete, metal, and glass
Usually dried and keptBasement concrete, tile, and old leaded glass clean up well.
Old-growth fir framing
Usually dried and keptDense old framing usually dries in place with heat and air movement.
Plaster and lath
Depends on water and timingPlaster often dries in place. Sections that loosened from the lath need repair.
Fir and oak floors
Depends on water and timingOld floors often recover with slow drying. Boards that cupped badly are replaced.
Basement carpet
Depends on water and timingCarpet dampened by clean seepage and dried quickly can sometimes stay.
Antique furniture
Depends on water and timingSlow, steady drying keeps old pieces from cracking.
Electronics and appliances
Depends on water and timingBasement chest freezers, washers, and TVs that sat in seepage should be tested by a technician before they’re plugged back in.
Photos and documents
Depends on water and timingMove them out of the basement and dry them flat upstairs.
Insulation and carpet pad
Usually replacedWet batts and pad stay damp in Portland weather and are replaced.
Upholstery after floodwater
Usually replacedContaminated water soaks deep into cushions.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big Portland windstorms and ice storms, out-of-area tree and roof crews often go door to door. Be wary of anyone asking for full payment before starting.
Check that Oregon contractors are licensed with the Construction Contractors Board, and that Washington contractors are registered with L&I. Get written estimates and talk to your insurer before signing.
Problems with a contractor can be reported to the Oregon CCB, the Oregon Department of Justice, or Washington L&I.
Help beyond the storm
Other restoration services we offer in Portland
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Long Portland outages mean more candles and space heaters indoors, and more fire risk. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Damp basements and wet plaster grow mold in Portland’s long wet season. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Storms can damage Pearl District offices, Alberta Street shops, and airport-area warehouses. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (503) 746-3513Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (503) 746-3513 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Fir limb through the roof?
Call (503) 746-3513Empty the rooms underneath, leave the cutting to an arborist, and phone us. We’ll coordinate removal and tarp the opening before the next rain.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with Oregon’s Division of Financial Regulation.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Portland
We serve Portland, its suburbs, and nearby southwest Washington.
Counties
- Multnomah County
- Washington County
- Clackamas County
- Clark County
- Columbia County
- Yamhill County
Nearby cities
- Gresham
- Beaverton
- Hillsboro
- Lake Oswego
- Tigard
- Tualatin
- Oregon City
- Milwaukie
- Happy Valley
- Vancouver
- St. Helens
- Newberg
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Portland storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Oregon and Washington?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I remove a fallen tree from my roof myself?
No. Large firs under tension are dangerous. Let an arborist remove it while we cover the opening.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Portland?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the contractor’s Oregon CCB license or Washington L&I registration.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Portland?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (503) 746-3513. A crew can be there within 45 minutes to start your free inspection.
Call (503) 746-3513Or request a free inspection online
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