Creek flooding, crawl space water, and roof leaks soak Salem homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Salem and nearby areas
Storm Damage Restoration in Salem, OR
Freezing rain, creek flooding, or a falling fir can leave your home damaged. Our crew handles storm damage restoration in Salem, OR, and dries your home out. Call any time, day or night.
Call (833) 243-566345minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Salem
Ice storms here can coat trees and power lines with ice. Ice-loaded oaks and firs drop limbs onto roofs and lines, and the rain that follows finds every opening.
Cool, wet weather slows drying. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
The February 2021 ice storm left much of Salem without power for days.
Homeowners, property managers, and business owners across Marion, Polk, Linn, Yamhill, Benton, and Clackamas counties call us after storms all year round.
Call Now (833) 243-5663Storm damage restoration at a glance
What’s included
Tarping after ice-storm limb strikes, creek flood cleanup, crawl space drying, heated drying through outages, and rebuilding.
Typical timeline
A limb strike or crawl space leak often dries in several days. Creek flooding or a tree through the roof can take weeks.
How cost is set
Your estimate weighs the ice, wind, or creek damage, how far water spread, cold-weather drying, and the rebuild.
First visit
Call (833) 243-5663A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Salem
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or your power company (PGE or Salem Electric) first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (833) 243-5663What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Stay out from under ice-loaded trees
Oaks and firs keep dropping limbs for hours after freezing rain ends.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Before work starts, look up the contractor’s license on the Oregon Construction Contractors Board site.
Don’t run a generator in the garage
Carbon monoxide builds fast during multi-day ice storm outages.
Common storm damage
Types of storm damage we handle in Salem
Ice storms, valley windstorms, and creek flooding shape the storm damage we see across Marion and Polk counties.
Ice Storms
Freezing rain builds on Salem oaks and firs until heavy limbs break onto roofs, porches, and cars.
Windstorms
Winter windstorms can topple trees in West Salem and the South Salem hills.
Mill Creek and Pringle Creek Flooding
Long rainy stretches can push Salem’s creeks into nearby homes and yards.
Willamette River Rise
In major floods, the river backs up local creeks and reaches low-lying neighborhoods.
Barn and Outbuilding Damage
Ice and wind can collapse roofs on barns, shops, and orchard buildings.
Mold After a Storm
Damp crawl spaces and wet walls in Salem winters can grow mold quickly.
How we help
How we handle storm damage
First we cover the roof and start removing water, bringing heaters when the power is still out.
We trace water through the house. Moisture meters follow it from roof openings and creek water into walls, floors, and the crawl space.
We pull what won’t recover. Soaked insulation, swollen drywall, and anything creek water reached come out.
We dry and rebuild. Readings must match a dry room before rebuilding, and we can plan around farm buildings too.
Where the water came from matters
An ice-laden oak limb through the roof
What it usually meansRain and meltwater pouring into a bedroom
How we handle itTarped and dried with heat; soaked insulation replaced.
Mill Creek or Pringle Creek overflow
What it usually meansMuddy, contaminated creek water
How we handle itPorous materials removed; surfaces sanitized.
Water pooling in the crawl space
What it usually meansA soggy subfloor from long valley rains
How we handle itPumped out and dried under the floor.
A windstorm-felled fir
What it usually meansRoof and framing damage with rain coming in
How we handle itTarped, then framing repaired before rebuilding.
A house with no heat during an outage
What it usually meansSlow drying and frozen pipes
How we handle itHeaters and dehumidifiers with daily readings.
What can be saved
What can be dried and what gets replaced
In Salem-area homes and farm buildings, outcomes depend on the material, whether rain or creek water reached it, and how quickly heated drying starts. The inspection confirms each item.
Tile, concrete, metal, and glass
Usually dried and keptTile, concrete floors, and glass come through Mill Creek water fine once they’re cleaned and sanitized.
Floor joists over the crawl space
Usually dried and keptJoists over Salem crawl spaces usually dry in place once the water is pumped out and heaters are running.
Fir and oak floors
Depends on water and timingDouglas fir and oak floors in older Salem homes often recover with slow drying. Boards that cupped hard are replaced.
Drywall and plaster
Depends on water and timingCeilings below a limb strike often come down. Walls that stayed firm can dry.
Carpet
Depends on water and timingIn a Salem bedroom, carpet that only caught drips from an ice-damaged roof may be dried and kept. If creek water reached it, it’s pulled.
Wood furniture
Depends on water and timingMost furniture recovers if it’s moved out of the wet room early and dried slowly with the heat on.
Electronics and appliances
Depends on water and timingHave them tested, especially after outages and power surges.
Photos and documents
Depends on water and timingDry them flat indoors with the heat on.
Insulation and carpet pad
Usually replacedThey hold water through a valley winter and are replaced.
Upholstery after creek water
Usually replacedCouches and chairs soaked by Pringle Creek or Mill Creek water can’t be safely cleaned and are replaced.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big ice storms, out-of-area tree and roof crews often go door to door around Salem and Keizer. Be cautious with anyone asking for payment up front.
Look up any contractor’s Oregon CCB license, compare written estimates from mid-valley companies, and talk to your insurer before you sign.
Salem-area homeowners who run into a bad actor can report them to the CCB, which handles licensing complaints statewide.
Help beyond the storm
Other restoration services we offer in Salem
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Generators, space heaters, and candles during Salem ice storm outages are all fire risks. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet crawl spaces in valley winters grow mold. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Storms can damage downtown Salem offices, shops, and farm businesses. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (833) 243-5663Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (833) 243-5663 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Ice storm limb through the roof?
Call (833) 243-5663Clear that room, let an arborist handle the cutting, and phone us. Then we cover the opening and get drying started.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with Oregon’s Division of Financial Regulation.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Salem
We serve Salem, Keizer, and towns across the mid-Willamette Valley.
Counties
- Marion County
- Polk County
- Linn County
- Yamhill County
- Benton County
- Clackamas County
Nearby cities
- Keizer
- Woodburn
- Silverton
- Stayton
- Turner
- Dallas
- Monmouth
- Independence
- Albany
- Corvallis
- McMinnville
- Canby
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
Looking for a different location?
On the wrong page, or is another location closer to you? Here are our nearest locations.
Portland, OR
View Portland storm damage services →Eugene, OR
View Eugene storm damage services →Seattle, WA
View Seattle storm damage services →Common questions
Salem storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover ice storm damage in Oregon?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I cut ice-damaged limbs off my roof?
No. Ice-loaded limbs are heavy and unstable. Leave them to an arborist.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Salem?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the contractor’s Oregon CCB license.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Salem?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (833) 243-5663. A crew can be there within 45 minutes to start your free inspection.
Call (833) 243-5663Or request a free inspection online
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