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Restoration crew responding to a water damage emergency

Available 24/7 · Portland and nearby areas

Water Damage Restoration in Portland, OR

A burst pipe or a flooded basement can damage your home fast. Our crew handles water damage restoration in Portland, OR. We remove the water and dry everything out. Call any time, day or night.

Call (503) 746-3513
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Water damage help

Why Water Damage Gets Worse the Longer It Sits

Water spreading across a floor inside a home

The first day matters most. Within a few hours, water soaks into drywall, wood, and carpet pad. If those materials dry within a day or two, mold usually doesn’t get started.

Portland’s airport gets about 37 inches of rain in a normal year, and nearly 90 percent of it falls between mid-October and mid-May. In February 1996, warm rain on top of snow pushed the Willamette River to 28.6 feet in downtown Portland. The river came within inches of topping the seawall, and more than 1,500 volunteers built a temporary wall to hold it back.

A floor can look dry on top and still be wet underneath. Water slips under vinyl, tile, and laminate and settles into the subfloor. We check below the surface before we call any room dry.

Homeowners, landlords, and business owners across Multnomah, Washington, Clackamas, Clark, Columbia, and Yamhill counties call us all year.

Call Now (503) 746-3513

Portland weather and housing

Common Causes of Water Damage in Portland

  • Atmospheric rivers

    In December 2015, Portland’s airport got 15.24 inches of rain, the wettest month on record there. Only two days that month stayed dry.

  • Ice storms

    In January 2024, an ice storm kept Portland below freezing for four of five days. Firefighters answered more than 1,000 water emergency calls, and most came from burst pipes.

  • Sewer backups

    In older parts of Portland, rainwater and sewage share the same pipes. During heavy storms, that dirty water can push back up through basement floor drains.

  • Appliance leaks

    Washer hoses, dishwasher lines, and ice-maker lines can fail with no warning. A slow drip behind a basement washer can run for days before anyone sees it.

About one in four Portland homes was built before 1940, and their older pipes and drains tend to leak first. In newer homes, a small leak can hide behind fresh drywall.

Restoration crew drying a water damaged home

How we help

How We Handle Water Damage

First, we stop the water and pump out anything standing. Then we bring in fans and dehumidifiers. We check moisture every day until the readings show it’s dry.

Hardwood floors take patience. We get the water out quickly, then dry the boards slowly so they don’t crack. Boards that have cupped badly usually need to be replaced.

If water got inside a wall, we open a small section so air can reach the framing. We only start repairs after everything reads dry. The same crew does the repairs, so nobody new has to learn your home.

Call Now (503) 746-3513

Water damage rarely comes alone

Other Restoration Services We Offer in Portland

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage

Mold Remediation service

Mold Remediation

Portland’s long, damp winters give mold plenty of time to grow, often in places you can’t see. We find the water source first. Then we seal off the area so mold can’t spread, remove it, and dry the space.

More about Mold Remediation
Storm Damage service

Storm Damage

Wind, ice, falling branches, and heavy rain can damage your roof and let water into the attic and ceilings. We dry your home, take out wet drywall and insulation, and repair the walls and ceilings.

More about Storm Damage
Commercial Restoration service

Commercial Restoration

Every day your business stays closed costs you money. We clean and dry your space on a schedule that gets your doors open again. We also keep clear records of each step for your insurance company.

More about Commercial Restoration
Reconstruction service

Reconstruction

Once your home is dry, we repair the damage. We handle drywall, flooring, cabinets, and paint. The same crew does the cleanup and the repairs, so you don’t need to hire another contractor.

More about Reconstruction
Dealing with one of these?

Call and tell our crew what happened. The call is free, and so is the inspection.

Call (503) 746-3513

Our process

Our Portland Water Damage Restoration Process

  1. 1

    You call, we send a crew

    Call any time, day or night, even on weekends and holidays. Tell us what happened and where the water is. If it’s still running, we’ll walk you through shutting it off.

  2. 2

    We arrive and inspect

    We find where the water came from and how far it spread. Moisture meters show us water hiding in walls and under floors. We take photos for your insurance. The inspection is free.

  3. 3

    We cut out ruined drywall

    Drywall that swelled or sat in water can’t be saved. We cut it out and replace it later. Pieces that stay firm can dry where they are.

  4. 4

    We compare it with a dry room

    We test the wet rooms with a moisture meter. Then we tested a dry room in the same house. When the numbers are close, the wet rooms are dry.

  5. 5

    We wipe down hard surfaces

    We wash cabinets, counters, and other hard surfaces with mild soap and let them dry. Anything stubborn gets scrubbed.

  6. 6

    We work with your insurance

    We send your insurance company the photos, moisture readings, and estimates. We stay in touch with your adjuster from start to finish, so you’re not handling it alone.

  7. 7

    We make the repairs

    When you’re ready, the same team replaces drywall, installs cabinets, and paints.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy. Then we send the final records to your insurance company to close the claim.

Stay Out From Under a Sagging Ceiling

A wet ceiling that sags can fall. Keep everyone out of that room and call us now.

Call (503) 746-3513

Where we work

Water Damage Restoration Near Portland

Our Portland crew covers the city, the suburbs, and the areas around them, including southwest Washington.

Counties

  • Multnomah County
  • Washington County
  • Clackamas County
  • Clark County, WA
  • Columbia County
  • Yamhill County
  • Marion County
  • Hood River County
  • Cowlitz County, WA
  • Skamania County, WA

Nearby cities

  • Gresham
  • Beaverton
  • Hillsboro
  • Lake Oswego
  • Tigard
  • Tualatin
  • Oregon City
  • Milwaukie
  • Happy Valley
  • Vancouver
  • St. Helens
  • Newberg
See all our Portland services

Don’t see your area listed? Call us and we’ll let you know right away.

Call (503) 746-3513

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Common questions

Water Damage Restoration in Portland: FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. Call as soon as you find the damage.

What should I do first if a pipe bursts in my Portland home?

Turn off the main shutoff valve, then open a faucet to drain the line. Move rugs and furniture away from the wet area. After a freeze, keep an eye on your pipes, because frozen pipes are more likely to leak or burst as they thaw. A broken pipe often leaks inside the wall, so call us and we’ll track down where the water went.

What’s the difference between water damage and flood damage?

Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. This matters because most standard home policies don’t cover flooding, and many don’t cover sewer backups unless you added that coverage. Check your policy or ask your agent.

Do you work with my insurance company?

Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. From the first visit, we take photos and moisture readings the way adjusters expect, and we send those records to your carrier. For damage your policy covers, we bill your insurance directly.

How much does water damage restoration cost in Portland?

The inspection and estimate are free, so you know the cost before any work begins. Your estimate lists each wet room, what can dry in place, and what has to be removed and rebuilt. A small leak caught early costs far less than water that has spread through several rooms or a whole basement.

Available 24/7

Water Damage Emergency in Portland?

Day or night, weekend or holiday, call (503) 746-3513. A crew can be there within 45 minutes to start your free inspection.

Call (503) 746-3513

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