Snowmelt seepage and roof leaks soak basements and ceilings. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Boise and nearby areas
Wind, snowmelt, or an ice dam can let water into your home. Our crew handles storm damage restoration in Boise, ID, and dries your home out. Call any time, day or night.
Call (208) 618-2630
We work with all major insurance carriers
Storm damage help
Treasure Valley wind damage often starts small. A few lifted shingles or a loose ridge cap may leak into the attic for weeks before a stain shows.
Drying fast keeps the damage contained. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Boise storm damage comes from several sources. Summer and fall winds, wet snow, and ice dams hit roofs, and spring runoff raises the river.
Homeowners, property managers, and business owners across Ada, Canyon, Elmore, Gem, and Boise counties call us after storms all year round.
Call Now (208) 618-2630Roof tarping, ice dam water removal, basement and crawl space drying, insulation replacement, mold prevention, and repairs.
A few days of drying for most rooms. Rebuilding ceilings or a finished basement can take a few weeks.
The amount of wet material, how long it sat, whether river or runoff water was involved, and the repairs.
A free inspection and estimate before any work starts.
Right after the storm
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Idaho Power first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (208) 618-2630Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Open a claim and write down the claim number and your adjuster’s name.
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Look for missing shingles, a loose ridge cap, and bent flashing, then photograph every wet room.
Treat every downed line as live, and stay away from water, fences, or trees touching one.
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Idaho requires contractors to register with the state. Ask for the registration number.
Chipping ice tears shingles and makes the leak worse.
Common storm damage
Wind, snow, and spring runoff shape the storm damage we see across the Treasure Valley.
Strong gusts lift shingles, peel siding, and drop cottonwood and elm limbs onto roofs.
Snow that melts and refreezes at the eaves forces water under shingles, and wet snow loads stress roofs.
High runoff can raise the Boise River and send water toward low-lying yards, basements, and crawl spaces.
Heavy rain on the foothills can send muddy water down into neighborhoods below.
Summer thunderstorms over the Treasure Valley can drop hail that cracks shingles and skylights.
Wet Boise basement walls and insulation may sprout mold in less than a week.
How we help
First we stop more water: tarping the roof, pumping out basements, and clearing mud.
We find hidden water. Moisture meters locate wet insulation near the eaves and wet drywall behind basement walls.
We remove what won’t dry. Soaked insulation, swollen drywall, and anything river or runoff water contaminated come out.
We dry and rebuild. Readings must match a dry room before walls close up, and then we repair the ceilings and basement finishes.
What it usually meansClean water in the attic
How we handle itDried; wet insulation is replaced.
What it usually meansWater running inside exterior walls
How we handle itWe open and dry the wall cavities.
What it usually meansGroundwater through foundation cracks
How we handle itPumped out and dried; we show you where it enters.
What it usually meansMuddy, contaminated water
How we handle itMud removed, porous materials replaced, surfaces sanitized.
What it usually meansHigher mold risk
How we handle itDried right away with daily readings.
What can be saved
In Boise homes, the material, the kind of water, and how fast drying starts decide what stays. These are typical results, and the inspection confirms them.
These come through river and runoff water fine once sanitized.
Studs and subfloor usually dry in place and are checked with a meter before closing up.
Many North End floors can be dried slowly. Badly cupped boards are replaced.
Drywall that wicked up snowmelt is usually cut out above the waterline.
Carpet wet only from a roof leak and dried within a day or two can sometimes stay. Carpet soaked by snowmelt seepage or runoff is pulled.
Most pieces dry well if moved off wet floors quickly.
Basement electronics should be tested before use.
Spread out wet photos and papers in a heated room, not the cold garage, and ask a document specialist about anything irreplaceable.
Batts near the eaves that soaked up ice dam water, plus basement carpet pad, are pulled and replaced.
River or runoff water contaminates the padding.
Throw it out.
After big windstorms, out-of-state roofers sometimes go door to door. Be cautious with anyone who wants full payment up front.
Idaho contractors have to register with the Idaho Contractors Board. Look up the number before you sign, compare written bids, and call your insurer first.
If something seems off, the Idaho Attorney General’s consumer protection division accepts complaints.
Help beyond the storm
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Snowmelt seepage and roof leaks soak basements and ceilings. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Wood stoves and furnaces work hard in Boise winters. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet basements can grow mold quickly. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
A windstorm can damage a downtown or Meridian business roof overnight. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (208) 618-2630 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Raise boxes off the basement floor, avoid the outlets down there, and we’ll pump out the water.
Insurance and claims
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Idaho Department of Insurance.
Where we work
We serve Boise, the Treasure Valley, and nearby mountain towns.
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
On the wrong page, or is another location closer to you? Here are our nearest locations.
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and confirm the contractor’s Idaho registration.
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Day or night, weekend or holiday, call (208) 618-2630. A crew can be there within 45 minutes to start your free inspection.
Call (208) 618-2630Tell us what happened and we'll call you right back.