Window wells, snowmelt, and roof leaks can all bring water into Salt Lake homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Salt Lake City and nearby areas
Storm Damage Restoration in Salt Lake City, UT
Canyon winds, heavy snow, or spring runoff can push water into your home. Our crew handles storm damage restoration in Salt Lake City, UT, and dries your home out. Call any time, day or night.
Call (801) 301-982545minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Salt Lake City
For many Salt Lake homes, storm water ends up in the basement first. Snowmelt and heavy rain fill window wells and seep through foundation walls, soaking finished basements that many Utah families use as living space.
Dry air doesn’t dry a basement on its own. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
In September 2020, hurricane-force canyon winds toppled thousands of trees along the Wasatch Front and cut power to many homes.
Homeowners, property managers, and business owners across Salt Lake, Davis, Utah, Tooele, Summit, and Weber counties call us after storms all year round.
Call Now (801) 301-9825Storm damage restoration at a glance
What’s included
Basement and window well water removal, canyon-wind tarping, snow-load leak repairs, drying, mold prevention, and rebuilding.
Typical timeline
A window well leak or single-room roof leak often dries in a few days. A flooded finished basement can take a couple of weeks to rebuild.
How cost is set
Your estimate weighs the wind, snow, or runoff damage, how much basement got wet, and the rebuild.
First visit
Call (801) 301-9825A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Salt Lake City
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Rocky Mountain Power first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (801) 301-9825What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Check window wells after heavy rain or snowmelt
Clear debris and look for water pooling against basement windows.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Utah licenses contractors through the Division of Professional Licensing (DOPL).
Don’t stand under trees during canyon winds
East winds can snap large trees and send limbs flying.
Common storm damage
Types of storm damage we handle in Salt Lake City
Canyon winds, lake-effect snow, and spring runoff shape the storm damage we see along the Wasatch Front.
Canyon Wind Events
Powerful downslope east winds can topple trees, peel roofing, and damage fences and siding.
Lake-Effect Snow
Bands of heavy snow off the Great Salt Lake can load roofs and create ice dams.
Spring Runoff
Melting mountain snowpack can swell City Creek and other streams and send water toward foundations.
Wet Attics and Ceilings
Rain or melting snow that gets past wind-damaged roofing soaks the attic insulation.
Summer Thunderstorms
Sudden downpours and hail can overwhelm gutters and crack shingles.
Mold After a Storm
A window well leak can grow mold behind finished basement drywall within days.
How we help
How we handle storm damage
First we stop the water: pumping out basements, clearing window wells, and tarping wind damage.
We check behind the basement walls. In Salt Lake basements, water often hides behind drywall and under carpet, so moisture meters map it before anything is cut.
We remove what won’t dry. Wet basement drywall, soaked insulation, and carpet pad come out.
Then the finished basement goes back together. Once the walls and slab test dry, we rebuild the family room, bedrooms, and storage spaces the storm reached.
Where the water came from matters
A window well filling with water
What it usually meansWater pouring through a basement window
How we handle itPumped out, dried, and window well drainage checked.
Snowmelt seeping through the foundation
What it usually meansWet basement walls and carpet
How we handle itDried; we show you where water enters.
Shingles lifted by a September-style east wind event
What it usually meansSnow or rain drifting into the attic
How we handle itWe cover the roof, dry the attic, and replace matted insulation.
Spring runoff down a canyon creek
What it usually meansGritty, contaminated water in the lower level
How we handle itWet porous materials are hauled out and the remaining surfaces sanitized.
Water left behind basement drywall
What it usually meansHidden mold growth
How we handle itOpened, dried, and checked daily.
What can be saved
What can be dried and what gets replaced
In Salt Lake homes, what stays depends on the material, whether snowmelt, rain, or creek water reached it, and how quickly basement drying gets going. Here’s the usual pattern, and the inspection confirms it.
Tile, concrete, metal, and glass
Usually dried and keptBasement tile, poured concrete, and window well glass clean up well once sanitized.
Framing and floor joists
Usually dried and keptUsually dried in place.
Wood and laminate floors
Depends on water and timingUpstairs hardwood can usually be saved with slow drying. Lower-level laminate that swelled or trapped water underneath is replaced.
Basement drywall
Depends on water and timingBasement drywall that wicked up window well or seepage water is cut out a couple of feet above the waterline.
Basement carpet
Depends on water and timingClean seepage dried fast can sometimes be saved.
Wood furniture
Depends on water and timingDressers and tables usually recover if they’re carried upstairs before they soak.
Electronics and appliances
Depends on water and timingBasement electronics and appliances should be tested first.
Photos and documents
Depends on water and timingFamily albums and papers stored in the basement should come upstairs to dry flat. Specialists can often rescue them.
Insulation and carpet pad
Usually replacedInsulation in basement walls and the pad under lower-level carpet stay wet too long, so we replace them.
Upholstery after creek water
Usually replacedContaminated water soaks into cushions.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big canyon wind events and hailstorms, out-of-state contractors often canvass the valley. Be wary of anyone asking for full payment first.
Utah licenses contractors through the Division of Professional Licensing, and you can look up a license online. Get written estimates and call your insurer before signing.
Problems with a contractor can be reported to DOPL or the Utah Division of Consumer Protection.
Help beyond the storm
Other restoration services we offer in Salt Lake City
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Furnaces and space heaters work hard in Utah winters and can start fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Finished basements on the Wasatch Front grow mold quickly after a leak. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Canyon winds and storms can damage Sugar House shops, downtown offices, and warehouses near the airport. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (801) 301-9825Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (801) 301-9825 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Water coming through a basement window?
Call (801) 301-9825A flooded window well can pour water inside fast. Clear what you safely can, move belongings up, and call us.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Utah Insurance Department.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Salt Lake City
We serve Salt Lake City and communities along the Wasatch Front.
Counties
- Salt Lake County
- Davis County
- Utah County
- Tooele County
- Summit County
- Weber County
Nearby cities
- West Valley City
- Sandy
- West Jordan
- South Jordan
- Murray
- Taylorsville
- Draper
- Midvale
- Cottonwood Heights
- Holladay
- Bountiful
- Ogden
Don't see your area listed? Call us and we'll tell you right away.
Call (801) 301-9825Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
Salt Lake City storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Utah?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I pump out my basement myself?
Only if the power to the basement is off and the water is clean. Otherwise, call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Salt Lake City?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and look up the license with Utah DOPL.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Salt Lake City?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (801) 301-9825. A crew can be there within 45 minutes to start your free inspection.
Call (801) 301-9825Or request a free inspection online
Tell us what happened and we'll call you right back.