Available 24/7 · Salt Lake City and the valley
A pipe that froze in January can split and start leaking the day it thaws, often in a basement nobody checks. Our crew handles water damage restoration in Salt Lake City, UT, removes the water, and dries your home out. Call any time, day or night.
Call (801) 301-9825
We work with all major insurance carriers
Water damage help
In spring 2023, Utah's snowpack peaked at a record 30 inches of snow water equivalent. On April 12, a day of unusual heat sent Emigration Creek over its banks near 1700 South and 1700 East, and Salt Lake County declared an emergency early the next morning. Most water damage here starts smaller, like a frozen pipe or a failed water heater. Getting a basement dry in the first day or two keeps mold from taking hold.
The air here is dry, but basements stay cool, and cool spaces dry slowly. Water can soak into carpet pad and the bottom of the drywall without showing on the surface. We check with moisture meters before we call anything dry.
Homeowners, landlords, and business owners across Salt Lake and Davis counties call us all year.
Call Now (801) 301-9825Salt Lake City weather and housing
Cold snaps freeze pipes in outside walls, garages, and crawlspaces. The pipe often splits while frozen and leaks once it thaws. A small split can put a lot of water into a basement.
After a big snow year, creeks and groundwater rise as the snow melts. Homes near City Creek, Red Butte Creek, and Emigration Creek can see water in the basement.
Heat from the house melts snow on the roof, and the water refreezes at the cold edge. More water backs up behind the ice and runs under the shingles. It often shows up as stains on upper walls and ceilings.
Sprinkler lines and outdoor faucets that weren't drained before winter can freeze and crack. When they thaw, water can run along the foundation and into the basement.
Many homes in the Avenues, Sugar House, and Yalecrest were built before 1950. They often have basements with older plumbing and foundation walls that let water seep in. Newer homes in the south valley usually have finished basements, where water can hide behind drywall and carpet.
We see these problems across the Salt Lake Valley and into Davis County.
How we help
We stop the leak and pump out standing water first. Wet carpet pad comes up, since it holds water against the concrete. Carpet can sometimes be saved if the water was clean and we start quickly.
In finished basements, we cut drywall a little above the wet line so air can reach the studs. Dehumidifiers and air movers run until the framing and concrete test dry. We check the readings every day.
When everything is dry, the same team handles repairs, including drywall, insulation, flooring, and paint.
Water damage rarely comes alone
Every job starts with a free inspection and estimate. Here's how the 24 Hour Flood Pros team helps when a leak turns into a bigger problem.
Even in a dry climate, mold grows in damp basements and behind leaky walls. Finished basements are a common place for it to hide. We stop the moisture and close off the area. Then we remove the mold and dry it.
More about Mold Remediation in Salt Lake City
Heavy snow, ice dams, and canyon winds can damage roofs. Meltwater then gets into the attic and walls. We dry the structure, remove wet materials, and repair the inside.
More about Storm Damage in Salt Lake City
A burst line in a Sugar House shop or a frozen sprinkler pipe in a West Valley warehouse can stop business. We plan the drying around reopening. We also keep clear records for your insurance.
More about Commercial Restoration in Salt Lake City
After the drying, we rebuild. We replace drywall, insulation, flooring, cabinets, trim, and paint, so you deal with one company.
More about Reconstruction in Salt Lake CityCall our crew and tell us what you see. The call and the inspection are free.
Our process
Call (801) 301-9825 any time, including weekends and holidays. Tell us what happened and where the water is. We'll send a crew right away and help you shut off the water if it's still running.
A crew can be there within 45 minutes. We find the source and check walls, floors, and framing with moisture meters. We take photos for your insurance, and the inspection is free.
We pump out the basement and pull water from carpet and floors. Wet pad and swollen drywall come out. Solid materials stay and dry in place.
Dehumidifiers and air movers run day and night. We come back every day to take readings until the wet areas match a dry room.
We wipe down floors, cabinets, and baseboards the water touched. Anything that won't come clean is removed.
We send your carrier the photos, moisture logs, and an itemized estimate. Your adjuster can call us directly with questions.
When you're ready, the same team repairs the damage. We replace drywall and insulation, put in flooring, and paint.
We walk the finished space with you. Then we send the final records to your insurance company.
Find the main shutoff, usually where the water line enters the house, and turn it off. Then open a faucet to drain the line and call us.
Where we work
Our crew covers Salt Lake City and towns throughout the valley.
Don't see your city listed? Call us and we'll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays.
Keep the heat on, even when you're away. Drain sprinkler lines and outdoor faucets before the first hard freeze. On very cold nights, open cabinet doors on outside walls so warm air reaches the pipes.
Usually not. Water that rises from outside, including runoff and groundwater, counts as flood damage, which standard policies often leave out. Sudden leaks inside the home, like a burst pipe, are often covered. Check your policy or ask your agent.
We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We document the damage on the first visit and send the records to your carrier. For damage your policy covers, we bill your insurance directly.
It depends on the size of the wet area and how much has to be removed and rebuilt. Finished basements usually cost more to dry and repair. The inspection and estimate are free, so you know the price before we start.
Available 24/7
Call (801) 301-9825 day or night. A crew can be there within 45 minutes to start your free inspection.
Call (801) 301-9825Tell us what happened and we'll call you right back.