Skip to content
Fire and smoke damage restoration in a home

Available 24/7 · Salt Lake City and nearby areas

Fire and Smoke Damage Restoration in Salt Lake City, UT

A kitchen fire, a furnace problem, or wildfire smoke can leave soot throughout your home. Our crew handles fire and smoke damage restoration in Salt Lake City, UT, from soot cleanup to repairs. Call any time, day or night.

Call (801) 301-9825 Or request a free inspection online
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Fire damage help

Fire and smoke damage in Salt Lake City

Fire damage cleanup inside a home

Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.

Smoke reaches places the fire never did. Smoke settles into Salt Lake closets, cabinets, and finished basements. A running furnace then moves it through the ducts. In summer, smoke from western wildfires can also settle over the valley and work its way inside through vents and gaps.

Water from firefighting brings its own problems. Hose water runs into basements and soaks drywall, carpet, and subfloor. Anything that stays wet more than two days may turn moldy, so drying begins on the first visit.

Homeowners, property managers, and business owners call us after fires all year round. We work across The Avenues, Sugar House, Liberty Wells, Rose Park, Capitol Hill, East Bench, Glendale, Federal Heights, Yalecrest, and Fairpark.

Call Now (801) 301-9825

Fire damage restoration at a glance

  • What’s included

    Securing the house, basement drying, soot and odor removal, and the rebuild.

  • Typical timeline

    Light smoke in a room or two usually takes a few days. Expect several weeks or longer if walls, cabinets, or floors are rebuilt.

  • How cost is set

    How far smoke and ash reached, which materials clean up and which don’t, how much water must dry, and the rebuild.

First visit

A free inspection and estimate before any work starts.

Call (801) 301-9825

The first 24 hours

What to do after a fire in Salt Lake City

The Salt Lake City Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.

Not sure what’s safe to touch? Call and walk through it with our crew.

Call (801) 301-9825

What to do

  • Wait for the fire department

    Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.

  • Photograph every room

    Take photos and video of every room, closet, and the garage before anything is moved or thrown out.

  • Call your insurer the same day

    Open a claim and write down the claim number and your adjuster’s name. Ask the Salt Lake City Fire Department for the incident report too.

  • Keep every receipt

    Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.

  • Lock up the house

    Lock the doors that still lock, and take medications, papers, and valuables with you if the fire department says it’s safe.

What not to do

  • Don’t wipe the soot

    Water and household cleaners smear soot into paint and fabric and can set the stain for good.

  • Don’t run the furnace

    It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.

  • Don’t eat food that was near the fire

    The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.

  • Don’t switch on electronics or appliances

    Heat, water, and soot can damage them inside. Have them checked first.

  • Don’t turn the gas or power back on yourself

    Leave that to Rocky Mountain Power, Enbridge Gas Utah or a licensed electrician.

Common fire damage

Types of fire and smoke damage we clean up in Salt Lake City

Each kind of fire leaves a different residue, and that residue decides how we clean it. These are the fires we see most often along the Wasatch Front. Basement laundry rooms and long winters add to the risk.

  • Kitchen Fires

    Kitchen fires in Salt Lake homes leave a yellowish grease film on cabinets, ceilings, and drawers far from the stove. It has to be degreased, not just wiped.

  • Heating Equipment Fires

    Long Utah winters keep furnaces, space heaters, and fireplaces running for months.

  • Electrical Fires

    Aging wiring, overloaded power strips, and space heaters plugged into the wrong outlet can start fires behind walls. Wire insulation that burns leaves oily soot that smears, and the circuits need an electrician’s check before power returns.

  • Dryer Fires

    Salt Lake basements often hold the laundry, so a lint fire in the dryer vent sends smoke up the stairs.

  • Wildfire Smoke and Ash

    Fires across the West may send smoke over the Salt Lake Valley, leaving ash in vents and carpet. Airing out the house won’t remove it, so it needs careful cleaning.

  • Water From Firefighting

    Salt Lake basements collect the hose water that soaks drywall and carpet above. Wet drywall and carpet must dry out while the soot comes off, or mold can follow.

Fire restoration work inside a home

How we clean

How we get smoke and soot out of your home

A smoky smell in your home comes from residue, not the air itself. It coats drywall, cabinets, insulation, carpet pad, and ductwork, and sprays only cover it for a while.

We test first. A small test spot on each surface shows which method removes soot without spreading it or damaging the finish.

Loose soot comes off dry. We use HEPA vacuums and dry chemical sponges before any wet cleaning touches a surface, so residue isn’t driven into paint and grout.

We remove the smell at its source. With the residue gone, we deodorize the framing, subfloor, and ducts that absorbed smoke. We remove materials too saturated to clean. Some treatments require the house to be empty of people, pets, and plants, so we plan them with you.

Call Now (801) 301-9825

What the residue tells us

  • Dry soot

    Usually fromHot fires burning wood or paper

    How it behavesPowdery and loose; usually vacuums off.

  • Oily residue

    Usually fromSmoldering fires and plastics

    How it behavesSticky; smears unless it’s cleaned the right way.

  • Protein residue

    Usually fromBurned food

    How it behavesThin film, strong odor, and it yellows paint.

  • Wildfire ash

    Usually fromSmoke drifting in from outdoor fires

    How it behavesFine particles in vents, fabrics, and carpet.

What can be saved

What can be cleaned and what gets replaced

It depends on the material, how close it was to the fire, and how fast cleaning begins. Here’s a general guide, and your inspection confirms it for your home.

  • Glass, tile, metal, and stone

    Usually cleaned

    Cleaned within days, these usually recover. If soot sits for weeks, its acid can etch glass and pit metal.

  • Painted walls and ceilings

    Usually cleaned

    Most clean up. Where a soot shadow remains, a sealing primer and fresh paint take care of it.

  • Drywall

    Depends on heat and timing

    Smoke-stained drywall can usually be cleaned and sealed. Burned sections, or any that soaked up hose water, are removed.

  • Wood cabinets and furniture

    Depends on heat and timing

    Sealed wood generally cleans. Wood that blistered from heat or absorbed heavy smoke may need refinishing.

  • Clothing, curtains, and bedding

    Depends on heat and timing

    Professional cleaning brings many washable items back. Burned or melted pieces are lost.

  • Upholstered furniture and rugs

    Depends on heat and timing

    Ash and light smoke can often be cleaned out of upholstery and rugs. Heavy smoke or soaking hose water generally means the piece is replaced.

  • Electronics and appliances

    Depends on heat and timing

    Electronics can hold corrosive soot inside even when they look clean. Get them tested before using them.

  • Photos and documents

    Depends on heat and timing

    Set photos and papers aside, flat and dry. Document specialists can often restore more than you’d expect.

  • Charred framing

    Depends on heat and timing

    Studs with surface charring can sometimes be cleaned and sealed against odor. Framing the fire weakened is replaced.

  • Insulation, mattresses, and carpet pad

    Usually replaced

    Smoke and hose water soak deep into insulation, mattresses, and carpet pad, so these get replaced, not cleaned.

  • Food and medicine

    Usually replaced

    Discard food that heat or smoke reached, plus any canned goods that got hot. A pharmacist can tell you whether nearby medicine is still safe.

Packing out your belongings

If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.

Unsalvageable items are photographed and listed separately for your adjuster.

Help beyond the fire

Other restoration services we offer in Salt Lake City

Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.

Water Damage service

Water Damage

Firefighting water runs into basements and wall cavities. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.

More about Water Damage Restoration
Mold Remediation service

Mold Remediation

A basement or wall left wet after firefighting can grow mold, Utah’s dry air or not. We find the moisture source, contain the area, remove the mold, and dry the space out.

More about Mold Remediation
Storm Damage service

Storm Damage

Canyon winds, ice dams, and deep snow may let water into Salt Lake attics. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.

More about Storm Damage
Commercial Restoration service

Commercial Restoration

A fire can shut down a restaurant, store, or office overnight. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.

More about Commercial Restoration
Reconstruction service

Reconstruction

When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.

More about Reconstruction
Dealing with one of these?

Call and talk to our crew about what happened. The call is free, and so is the inspection.

Call (801) 301-9825

Our process

What happens after you call

  1. 1

    You call, we send a crew

    Call (801) 301-9825 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.

  2. 2

    We secure the property

    We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.

  3. 3

    We arrive and inspect

    The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.

  4. 4

    We remove water and seal off clean rooms

    We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.

  5. 5

    We remove what can’t be saved

    Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.

  6. 6

    We clean and deodorize

    Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.

  7. 7

    We make the repairs

    When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.

  8. 8

    Final check with you

    Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the furnace running for a smell check, and send the final records to your insurance company to close out the claim.

Ash inside after wildfire smoke?

Wildfire smoke settling over the Salt Lake Valley may leave ash on furniture, carpet, and vents. Smoky smell after a bad air day? Ask us for a free inspection.

Call (801) 301-9825

Insurance and claims

Help with your fire damage insurance claim

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.

Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.

Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.

If a claim stalls, you can file a complaint with the Utah Insurance Department.

What your adjuster will ask for

  • The date and time of the fire, and what started it, if known
  • The fire incident report from the department that responded
  • Photos and video of every room, taken before cleanup
  • A list of damaged belongings: what can be cleaned and what can’t
  • Receipts for emergency repairs, hotel stays, and meals

What we send them

  • Date-stamped photos of each damaged area
  • Moisture readings from the firefighting water
  • A line-by-line estimate for cleanup and rebuild
  • One point of contact for your adjuster

Where we work

Areas we serve around Salt Lake City

We serve Salt Lake City and communities up and down the Salt Lake Valley.

Salt Lake City neighborhoods

  • The Avenues
  • Sugar House
  • Liberty Wells
  • Rose Park
  • Capitol Hill
  • East Bench
  • Glendale
  • Federal Heights
  • Yalecrest
  • Fairpark

Nearby cities

  • West Valley City
  • Murray
  • Sandy
  • South Jordan
  • West Jordan
  • Draper
  • Holladay
  • Millcreek
  • Cottonwood Heights
  • Taylorsville
  • Midvale
  • Bountiful

Don’t see your area listed? Call us and we’ll tell you right away.

Call (801) 301-9825

Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom

Common questions

Salt Lake City fire and smoke damage FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.

Is it safe to stay in my house after a fire?

Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.

Will the smoke smell ever go away?

In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.

Can I clean the soot myself?

A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.

Does homeowners insurance cover fire and smoke damage in Utah?

Most standard homeowners policies cover sudden fires, including smoke damage and water damage from putting the fire out. Limits, deductibles, and exclusions vary, so check your policy or ask your agent.

How much does fire damage restoration cost in Salt Lake City?

It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.

How long does fire damage restoration take?

Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.

How do I get a fire report in Salt Lake City?

The Salt Lake City Fire Department keeps the incident report for fires inside the city, so request it there. Many nearby cities and counties run their own fire departments, so ask the department that responded.

Do you handle commercial fire damage?

Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.

Available 24/7

Get a free inspection

Day or night, weekend or holiday, call (801) 301-9825. A crew can be there within 45 minutes to start your free inspection.

Call (801) 301-9825

Or request a free inspection online

Tell us what happened and we'll call you right back.

Name *(Required)

Back To Top