Hose water often ends up in Boise basements. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Available 24/7 · Boise and nearby areas
Fire and Smoke Damage Restoration in Boise, ID
A grease fire, a furnace puffback, or wildfire smoke can leave soot through your home. Our crew handles fire and smoke damage restoration in Boise, ID, from soot cleanup to repairs. Call any time, day or night.
Call (208) 618-263045minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Fire damage help
Fire and smoke damage in Boise
Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.
Smoke also finds its way downstairs. Many Boise homes have basements where smoke settles into stored boxes and carpet. From there the furnace sends it back upstairs.
Summer brings its own version. Fires in the foothills can leave the Treasure Valley hazy for days. Fine ash slips in around window frames, dryer vents, and doors.
Homeowners, property managers, and business owners across Ada, Canyon, Elmore, Gem, and Boise counties call us after fires all year round.
Call Now (208) 618-2630Fire damage restoration at a glance
What’s included
Securing the house, soot and ash cleanup, basement and duct cleaning, deodorizing, and repairs.
Typical timeline
A bedroom or two with light smoke can be finished within days. Anything involving a burned kitchen or new walls takes weeks.
How cost is set
We look at how far the smoke went, what can be salvaged, any water from the hoses, and the rebuilding ahead.
First visit
Call (208) 618-2630A free inspection and estimate before any work starts.
The first 24 hours
What to do after a fire in Boise
The Boise Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.
Not sure what’s safe to touch? Call and walk through it with our crew.
Call (208) 618-2630What to do
Wait for the fire department
Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.
Photograph every room
Take photos and video of every room, closet, and the garage before anything is moved or thrown out.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name. Ask the Boise Fire Department for the incident report too.
Keep every receipt
Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.
Lock up the house
Lock the doors that still lock, and take medications, papers, and valuables with you if the fire department says it’s safe.
What not to do
Don’t wipe the soot
Water and household cleaners smear soot into paint and fabric and can set the stain for good.
Don’t run the furnace
It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.
Don’t eat food that was near the fire
The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.
Don’t switch on electronics or appliances
Heat, water, and soot can damage them inside. Have them checked first.
Don’t turn the gas or power back on yourself
Leave that to Idaho Power, Intermountain Gas or a licensed electrician.
Common fire damage
Types of fire and smoke damage we clean up in Boise
Treasure Valley homes see a mix of indoor fires and outdoor smoke, and each one leaves residue that calls for its own cleanup.
Stovetop and Oven Fires
Burned grease and food leave a sticky amber coating that hides on cabinet tops, range hoods, and ceiling paint. It smells long after the stove is cold and needs a degreaser to cut it.
Wiring and Outlet Fires
Overloaded outlets, frayed cords, and old circuits can spark inside a wall cavity.
Furnace Backfires
A burner that fails to light cleanly can puff oily soot through the ducts. It leaves gray rings at each register, with no flames in sight.
Dryer Vent Fires
Lint in a long basement vent run can catch fire and push smoke up the stairwell.
Foothill and Regional Wildfire Smoke
Range and forest fires can coat Boise homes with gray ash, even far from the flames.
Water From the Hoses
Firefighting water runs down into basements and soaks carpet, drywall, and stored belongings. It must come out quickly so mold doesn’t start while the soot is being cleaned.
How we clean
How we get smoke and soot out of your home
That lingering campfire smell lives in residue on walls, cabinets, insulation, carpet pad, and ducts, not in the air itself. Sprays fade within days.
We match the method to the surface. A small trial on each material tells us whether it needs a dry sponge, a mild detergent, or something stronger.
Loose residue comes off before any liquid. HEPA vacuums pull up dry soot first, which keeps wet cleaning from pressing it into paint and grout.
Then we treat where the smell is stored. Framing, subfloor, and ducts that absorbed smoke are deodorized, and saturated insulation comes out. Some treatments require everyone, pets and plants included, to be out of the house, so we work around your plans.
What the residue tells us
Dry soot
Usually fromQuick, very hot fires in wood or paper
How it behavesDusty; lifts with HEPA vacuums and dry sponges.
Oily residue
Usually fromSlow fires that melt plastic and vinyl
How it behavesTacky film that spreads when touched.
Protein residue
Usually fromFood burned in a pan or oven
How it behavesNearly clear coating with a sharp, stubborn odor.
Wildfire ash
Usually fromSmoke drifting in from foothill fires
How it behavesFine gray powder in vents, carpet, and fabric.
What can be saved
What can be cleaned and what gets replaced
The answer comes down to the material, the distance from the flames, and how quickly cleaning begins. Below is a general guide, and the inspection fills in the details.
Glass, tile, metal, and stone
Usually cleanedHard surfaces bounce back when the soot comes off early. Left alone for weeks, residue can cloud glass and leave pinholes in chrome.
Painted walls and ceilings
Usually cleanedMost wash up nicely. Faint gray outlines that won’t budge get a shellac-based primer before the new paint.
Drywall
Depends on heat and timingPanels that only picked up smoke can usually be washed and primed. Charred or hose-soaked sheets come out.
Wood cabinets and furniture
Depends on heat and timingSealed wood tends to clean well. Finishes that bubbled from heat may need refinishing.
Clothing, curtains, and bedding
Depends on heat and timingSmoke-specific laundering saves a lot of fabric. Pieces with burns or melted fibers don’t come back.
Upholstered furniture and rugs
Depends on heat and timingLight odor and ash usually come out. Couches that sat in heavy smoke or hose water are typically replaced.
Electronics and appliances
Depends on heat and timingSoot keeps working on circuit boards. A technician should test them before they’re plugged in.
Photos and documents
Depends on heat and timingBox them up without stacking wet pages together. A document restoration service can often save more than you’d guess.
Charred framing
Depends on heat and timingLumber with surface char may be cleaned and sealed. Boards the fire burned into are replaced.
Insulation, mattresses, and carpet pad
Usually replacedThese hold smoke deep in their fibers, so they’re removed.
Food and medicine
Usually replacedDiscard food exposed to heat or smoke, cans included if they got hot, and run medications by a pharmacist.
Packing out your belongings
If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.
Items beyond saving get their own photo record, so the adjuster understands each call.
Help beyond the fire
Other restoration services we offer in Boise
Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.
Wet basement walls left after a fire can sprout mold within days. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Heavy snow, ice dams, and spring windstorms can tear at roofs and let water in. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
When a fire closes a restaurant, office, or warehouse, every day costs money. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (208) 618-2630Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (208) 618-2630 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.
- 2
We secure the property
We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.
- 3
We arrive and inspect
The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.
- 4
We remove water and seal off clean rooms
We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.
- 5
We remove what can’t be saved
Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.
- 6
We clean and deodorize
Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the furnace running for a smell check, and send the final records to your insurance company to close out the claim.
Ash inside after wildfire smoke?
Call (208) 618-2630Wildfire ash can settle inside even when every window was shut. If your home smells smoky after a bad air week, call us for a free inspection.
Insurance and claims
Help with your fire damage insurance claim
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.
Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.
Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.
If a claim stalls, you can file a complaint with the Idaho Department of Insurance.
What your adjuster will ask for
- The date and time of the fire, and what started it, if known
- The fire incident report from the department that responded
- Photos and video of every room, taken before cleanup
- A list of damaged belongings: what can be cleaned and what can’t
- Receipts for emergency repairs, hotel stays, and meals
What we send them
- Date-stamped photos of each damaged area
- Moisture readings from the firefighting water
- A line-by-line estimate for cleanup and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Boise
We cover Boise, the Treasure Valley, and the smaller towns up into the mountains.
Counties
- Ada County
- Canyon County
- Elmore County
- Gem County
- Boise County
Nearby cities
- Meridian
- Nampa
- Caldwell
- Eagle
- Kuna
- Star
- Garden City
- Middleton
- Mountain Home
- Emmett
- Idaho City
Don’t see your area listed? Call us and we’ll tell you right away.
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Nearby locations
Looking for a different location?
On the wrong page, or is another location closer to you? Here are our nearest locations.
Salt Lake City, UT
View Salt Lake City fire restoration services →Eugene, OR
View Eugene fire restoration services →Common questions
Boise fire and smoke damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.
Is it safe to stay in my house after a fire?
Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.
Will the smoke smell ever go away?
In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.
Can I clean the soot myself?
A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.
Does homeowners insurance cover fire and smoke damage in Idaho?
Most standard homeowners policies cover sudden fires, including smoke damage and water damage from putting the fire out. Limits, deductibles, and exclusions vary, so check your policy or ask your agent.
How much does fire damage restoration cost in Boise?
It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.
How long does fire damage restoration take?
Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.
How do I get a fire report in Boise?
For fires inside the City of Boise, request the incident report from the Boise Fire Department. Many nearby cities and counties run their own fire departments, so ask the department that responded.
Do you handle commercial fire damage?
Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (208) 618-2630. A crew can be there within 45 minutes to start your free inspection.
Call (208) 618-2630Or request a free inspection online
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