24/7 Emergency Damage Restoration Services in New Orleans
When you’re experiencing a flood, fire, or mold emergency, our team at 24 Hour Flood Pros® of New Orleans is there for you.
Our technicians know how to find the problem and fix it. We take emergency calls 24/7 and get to flood, fire, and mold damage anywhere across greater New Orleans, fast.
Your Local Flood Cleanup and Water Damage Restoration Experts, Serving Your Community
Street flooding after a heavy rain. Hurricane damage. Mold that took hold in a closet nobody checked. Different causes, same first step: figure out where the water’s coming from. Our certified techs track down the source, then take care of whatever it left behind.
We handle a wide range of water-related emergencies. Here’s what we focus on:
Restoration Services in New Orleans
- Water Damage Restoration in New Orleans
- Fire Damage Restoration in New Orleans
- Mold Remediation in New Orleans
- Storm Damage Restoration in New Orleans
- Sewage Cleanup in New Orleans
- Commercial Restoration in New Orleans
- Fire and Smoke Restoration in New Orleans
- Mold Removal in New Orleans
- Contents Cleaning and Pack-Out in New Orleans
- Sump Pump Backup Systems in New Orleans
Geography drives just about everything here. Most of the city sits below sea level, and it’s stayed dry this long because of a pump system that’s been running for over a hundred years, still among the biggest and oldest of its kind anywhere. Even so, a hard enough rainstorm can push more water than the pumps can clear in time. Hurricane season stacks wind and storm surge on top of that risk. And the humidity never really lets up, so any spot that stays wet is a mold problem waiting to happen.
Our IICRC-certified techs handle water damage restoration, fire and smoke cleanup, and mold remediation across greater New Orleans, start to finish, from the first extraction to structural drying. We answer 24 hours a day, every day. Midnight or noon, the call gets the same response.
24/7 Emergency Response
IICRC-Certified Technicians
Fully Insured Team
45-Minute Arrival
Why Choose 24 Hour Flood Pros of New Orleans?
24/7 Emergency Response
Water and fire damage don’t punch a clock, so we don’t either. We aim to reach New Orleans properties within 45 minutes of your call, day or night. A pipe that bursts at 3 a.m. gets the same urgency as one you call in at noon. The first hour or two after water gets in is usually what decides whether a room dries out clean or whether the drywall and flooring have to come out. Our dispatch line is staffed around the clock, no after-hours voicemail, so a technician is already on the way not long after you hang up. That holds even during hurricane season, when everybody in the region seems to be calling at once.
Advanced Restoration Techniques
We carry moisture meters, thermal imaging, and industrial dehumidifiers, because the water you can see is rarely the whole story. That matters in a city this old. A lot of New Orleans properties have aging plumbing and construction that won’t show a leak on the surface for a while. We don’t guess when a space is dry. We track moisture in the framing, subfloor, and insulation against IICRC standards for the whole job and keep a written log of the readings. That log speeds up your insurance claim and keeps mold from showing up weeks after we’ve left.
Local Restoration Experts
Below-sea-level geography. A pump and levee system the whole city depends on. Humidity that doesn’t quit. New Orleans throws a specific combination at us, and it’s one our technicians deal with all the time, all over the city and the surrounding parishes. That’s what lets us spot the real cause fast, whether it’s drainage getting overwhelmed by rain, storm damage from a tropical system moving through, or humidity keeping a space wet long after the weather’s cleared. We already know the housing stock and the terrain here. We’re not figuring it out on your dime.
Customer-Focused Service
We document the damage and the work in detail so your claim holds up, walk you through what we find in plain language, not jargon, and keep you posted on the timeline instead of leaving you to wonder. A historic shotgun house and a commercial property get the same level of care from us. Restoration is stressful enough already. Our job is to handle the technical side clearly and reliably so you can focus on the rest.
What New Orleans Customers Are Saying
The street flooded during a heavy rain and water backed up into our garage faster than we expected. They had a crew out to us the same day and started extraction right away.
The old pipe behind the bathroom wall in our historic home finally gave out after who knows how long. They found it fast and explained why it's common in a house this age.
Humidity got the better of a damp closet we didn't check often enough and we ended up with mold along the baseboard. Tech in Metairie walked us through the containment setup before starting.
We Serve in New Orleans
24 Hour Flood Pros serve the greater New Orleans area. Coverage in surrounding communities can vary depending on technician availability at the time of the call.
GREATER NEW ORLEANS AREA
- New Orleans
- LA · Kenner
- LA · Metairie, LA
Don't see your community listed?
Contact 24 Hour Flood Pros to confirm service availability in your area.
Call 24 Hour Flood Pros for Emergency Disaster Restoration in New Orleans
Fill out the form with your property details and a short description of the damage, and someone from our team will follow up. If it’s an active emergency, call (504) 224-9750 directly. That’ll get you a faster response than waiting on a form.
Call us 24/7 at (504) 224-9750 – we’re ready to help!
Water Damage
New Orleans Frequently Asked Questions
We work toward a 45-minute arrival window across New Orleans and the surrounding area, 24 hours a day, every day. That can shift during a widescale event like a hurricane, when call volume jumps across the whole region at once.
Depends on the policy and what caused the damage. Sudden, accidental water damage from a burst pipe is usually covered. Water that rises from outside during a flood or storm surge typically needs separate flood insurance, which is worth double-checking given how much of the city sits below sea level. Commercial policies vary the same way, so call your provider or agent and find out exactly what you’ve got before you assume either way.
A straightforward extraction and drying job here usually runs three to five days, though the humidity can stretch that out longer than it would take in a drier climate. Contaminated water, storm damage, or a lot of material removal will push it further. Our techs will give you a real number once they’ve seen the property.
How are emergency damage restoration costs calculated? It comes down to the size of the affected area, the type of water involved (a clean water leak costs less than a sewage backup), how much material has to come out and go back in, and the drying equipment the job calls for. We document the damage and the work in detail, which also backs up your claim if you’re filing one.
If it’s safe, shut off the water supply or the electricity to the affected area, and move furniture and valuables away from standing water. Take photos for your records and your claim. Stay out of standing water if there’s any chance it’s contaminated or near an electrical source, and skip the shop vac or a box fan as a substitute for professional extraction. That can push moisture into parts of the house that are still dry.