24/7 Emergency Damage Restoration Services in North Carolina
When you’re experiencing a flood, fire, or mold emergency, our team at 24 Hour Flood Pros® of North Carolina is there for you.
Our technicians know how to find the problem and get it fixed. We take emergency calls 24/7 and cover flood, fire, and mold damage across North Carolina.
Your Local Flood Cleanup and Water Damage Restoration Experts, Serving Your Community
A crawl space that’s been damp for weeks with no clear cause. A creek that jumped its banks. Mold that shows up in a humid closet nobody’s opened in a while. Every one of these starts with the same question: where’s the water actually coming from? Our certified restoration experts answer that first, then handle whatever water damage or flooding follows.
We handle a wide range of water emergencies. Focused services in flood cleanup and water damage restoration include:
Restoration Services in North Carolina
- Water Damage Restoration in North Carolina
- Fire Damage Restoration in North Carolina
- Mold Remediation in North Carolina
- Storm Damage Restoration in North Carolina
- Sewage Cleanup in North Carolina
- Commercial Restoration in North Carolina
- Fire and Smoke Restoration in North Carolina
- Mold Removal in North Carolina
- Contents Cleaning and Pack-Out in North Carolina
- Sump Pump Backup Systems in North Carolina
The damage looks different depending on where you are in North Carolina, but a few things show up almost everywhere. Cecil soil runs under a lot of the Piedmont, from Charlotte to Winston-Salem to Greensboro, and being North Carolina’s official state soil doesn’t make it any friendlier to crawl spaces. It’s expansive clay, and it holds water against walls and floor joists rather than letting it soak through. Hurricanes make the picture worse whenever they come through. Matthew flooded parts of Raleigh along Crabtree Creek back in 2016, and Helene’s dam releases in 2024 put water into homes along Mountain Island Lake near Charlotte. On top of the soil and the storms, the state’s humidity means almost anything wet is a mold risk if it doesn’t dry out fast.
Our IICRC-certified technicians handle water damage restoration, fire and smoke cleanup, and mold remediation across North Carolina, and the same crew stays on your job from the first extraction to the final drying reading. Call at midnight or call at noon; you’re getting the same response either way.
24/7 Emergency Response
IICRC-Certified Technicians
Fully Insured Team
45-Minute Arrival
Why Choose 24 Hour Flood Pros of North Carolina?
24/7 Emergency Response
Water and fire damage don’t keep business hours, so neither do we. We aim to reach North Carolina properties within 45 minutes of your call, any time, day or night, so a burst pipe at 3 a.m. gets the same urgency as one called in at noon. The first hour or two after water gets in is what usually decides whether a room can be dried out or whether the drywall and flooring have to be torn out entirely, so that early response matters more than almost anything after it. Our dispatch line is staffed around the clock rather than routing after-hours calls to voicemail, which means a technician is typically already en route not long after you hang up, hurricane or not, even when the whole state is calling in damage at the same time.
Advanced Restoration Techniques
We rely on moisture meters, thermal imaging, and industrial dehumidifiers to find water hiding behind walls and under floors, not just what’s obvious on the surface. That’s especially true across the Piedmont, where Cecil soil can keep a crawl space damp long after a storm has passed and a walkthrough wouldn’t catch it. Rather than guessing when a space counts as dry, we follow IICRC drying standards and track moisture readings in the framing, subfloor, and insulation the whole way through the job, with a written record of each one. That record speeds up your insurance claim and helps make sure a mold problem doesn’t show up weeks after everyone thought the job was done.
Local Restoration Experts
Piedmont clay that won’t drain, creek and hurricane flooding, and a climate that stays humid most of the year: it’s a combination our crews run into constantly, working out of our North Carolina office in Winston-Salem and across the rest of the state. That’s what lets us tell the difference quickly between crawl space intrusion from Cecil soil, creek flooding on a property with no official flood zone attached to it, and straight-up storm damage from a hurricane passing through. The housing stock and the terrain here aren’t new territory for us.
Customer-Focused Service
We keep a detailed record of the damage and the work involved so your insurance claim has real documentation behind it. We walk you through what we find at the inspection in plain language, and we keep you posted on where things stand instead of leaving you guessing. A Piedmont home and a coastal business get treated the same by us. Restoration is stressful enough as it is, so we’d rather carry the technical side of it while you focus on getting your place back together.
What North Carolina Customers Are Saying
Crawl space took on water we couldn't explain, no obvious leak, and it hadn't rained that hard. They figured out it was our clay soil just not draining and explained how common that is in this part of the state.
A storm came through with straight-line winds that tore part of our roof off, and water got into the attic before we could get a tarp up. They handled the water damage while we waited on the roofer and kept us updated the whole time.
The creek behind our neighborhood came up fast during a heavy rain stretch and got into the yard and part of the garage before we realized how high it was getting. They had a crew out to us the same day and started extraction right away.
We Serve in North Carolina
24 Hour Flood Pros is based in Winston-Salem and serves customers statewide, with confirmed, dedicated coverage in Charlotte, Raleigh, and Greensboro. Coverage elsewhere in North Carolina can vary depending on which technicians are available when you call.
NORTH CAROLINA CITIES
- Winston-Salem, NC
- Raleigh, NC
- Greensboro, NC
- Charlotte, NC
Do you not see your town listed?
Contact 24 Hour Flood Pros to check whether we cover your area.
Call 24 Hour Flood Pros for Emergency Disaster Restoration in North Carolina
Fill out the form with your property details and a short description of the damage, and someone from the 24 Hour Flood Pros team will follow up. For an active emergency, calling (336) 775-6213 directly gets you a faster response than a form ever will.
Call us 24/7 at (336) 775-6213 – we’re ready to help!
Water Damage
North Carolina Frequently Asked Questions
We work toward a 45-minute arrival window in our core service areas across the state, 24 hours a day. That can slip during widespread events like a hurricane, when call volume climbs statewide all at once.
It depends on your policy and what caused the damage. Wind and storm damage is usually covered. Water from a flooding creek, river, or dam release generally needs separate flood insurance, and that holds even if the property has no official flood zone designation. Commercial policies vary the same way, so check with your provider or agent and get a clear answer on what’s covered before you assume anything.
A straightforward extraction and drying job in North Carolina usually runs three to five days. The state’s humidity and expansive clay soil can push that longer for a crawl space job compared to drier conditions elsewhere. Contaminated water, hurricane flooding, or a lot of material removal all add time on top of that. Our technicians can give you a real number once they’ve seen the scope at your property.
It depends on how large the affected area is, what kind of water’s involved (a clean water leak costs less to remediate than contaminated water from a sewage backup or flood), how much material has to come out and get replaced, and what drying equipment the job requires. We document everything in detail, which also helps if you’re filing an insurance claim.
If it’s safe, shut off the water supply or electricity to the affected area, and move valuables and furniture away from standing water. Take photos for your own records and for the claim. Stay out of standing water if there’s any chance it’s contaminated or near an electrical source, and don’t use a shop vac or household fan in place of professional extraction. That tends to push moisture into parts of the house that were otherwise dry.