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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in New Orleans

Street flooding, hurricane roof damage, AC overflow, or mold behind old plaster? Our New Orleans restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One New Orleans Team

Restoration crew handling cleanup and repairs from start to finish

The first thing we do is stop whatever is causing the damage. Once that’s handled, we go through the property with you, show you what we found, and write up a free estimate. We won’t start any work until you say go.

We handle property damage restoration in New Orleans for shotgun houses, Creole cottages, condos, and commercial buildings. That means water, fire, smoke, mold, and storm damage. When the drying is done, the same crew stays on for the repairs, so you’re not left hunting for another contractor.

As a disaster restoration company in New Orleans, we’re backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners all over the metro call us when something goes wrong.

Homes and businesses

Damage Restoration Services in New Orleans

Every damage restoration service in New Orleans we offer starts with a free inspection. Here’s what we run into most often around the city, and how we handle it.

Water damage restoration service

Water Damage

Street flooding, roof leaks, and AC units that overflow are calls we get every day. Older homes up on piers also have plumbing that’s been patched for decades. We pull out the water, set up dehumidifiers, and come back every day with a meter until the readings tell us it’s dry.

More about water damage restoration in New Orleans
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, old wiring, and generator problems after a storm can spread soot all through a house. We clean up the soot, go after the smell at its source, and replace anything that can’t be saved.

More about fire and smoke damage restoration in New Orleans
Mold remediation service

Mold Remediation

In New Orleans humidity, mold can take hold just days after a leak. We find it behind plaster, under floors, and in rentals that sat shut up for a while. We take care of the moisture first, then remove the mold and dry everything out.

More about mold remediation in New Orleans
Storm damage restoration service

Storm and Hail Damage

In 2021, Hurricane Ida tore roofs off all over the city and left most homes without power for days. Tropical storms and summer downpours still bring wind and flooding most years. We dry the structure, tear out what’s soaked, and repair the inside.

More about storm damage restoration in New Orleans
Commercial restoration service after property damage

Commercial Restoration

A flooded restaurant in the French Quarter or a roof leak over an office in the CBD can bring business to a halt. We plan the drying around when you need to reopen, and we document every step for your insurance.

More about commercial restoration in New Orleans
Reconstruction and rebuild service after water or fire damage

Reconstruction

After everything is dry, we put back what we had to remove. That could be plaster, drywall, wood floors, cabinets, trim, or paint. One company handles it from start to finish.

More about reconstruction in New Orleans
Plastic containment walls set up around a water-damaged room

Leak Damage

In New Orleans, a lot of leaks start in houses that are more than a hundred years old. The plumbing runs under raised floors, roofs have been patched over and over, and a heavy storm finds every weak spot. Our New Orleans restoration team finds the source, gets the standing water out, dries the wet areas, and fixes the damage before it spreads.

More about leak damage in New Orleans
Mold growing on ceiling panels after a leak

Mold Removal

Mold in New Orleans homes tends to hide behind old plaster, under raised floors where the air stays damp, and in rentals that sit closed up. Our team figures out where the moisture is coming from, seals off the area, removes the mold, and cleans up. Then we fix the water problem so it doesn’t come back.

More about mold removal in New Orleans
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

When heavy rain overwhelms the pumps, street flooding can carry sewage right into homes, bathrooms, and floors. Our team removes it, cleans and disinfects everything it touched, and dries the area. Anything that isn’t safe to keep gets hauled out. We work quickly so you can get back home.

More about sewage cleanup in New Orleans
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

What New Orleans Customers Say

We dealt with slab leaks and honestly didn't know who to call. Aaron showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.

Brittany VillarrealGoogle review

We dealt with winter rain and honestly didn't know who to call. Dave showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.

Jordan SuttonGoogle review

Chris was very professional, knowledgeable, and helpful. He took the time to explain everything and made sure I had a better understanding of the process. He was also very polite and positive throughout the experience. Great customer service!

Starr WashingtonGoogle review

How it works

What happens after you call of New Orleans

  1. 1

    Call

    Call any time you need emergency disaster restoration in New Orleans. Let us know what happened, and we’ll send a crew your way.

  2. 2

    Arrive and inspect

    Our crew shows up within 45 minutes. The inspection costs nothing, and we take the photos and moisture readings your insurance company will want.

  3. 3

    Stop and extract

    We stop the leak first. Then we get the water out of the carpet, the wood floors, and the crawlspace.

  4. 4

    Dry and monitor

    Our dehumidifiers pull moisture out of the heavy Gulf air around the clock. We stop by every day to check readings and keep going until everything is fully dry.

  5. 5

    Clean and treat

    Every surface that water, soot, or smoke reached gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When the job is finished, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

We start documenting on the very first visit. Your adjuster gets our photos and moisture readings, and they can call us directly if they have questions.

Your policy decides what’s covered. Our job is keeping the paperwork clear so your claim doesn’t get held up.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around New Orleans

We provide restoration services in New Orleans and in communities across the metro and the Northshore.

Neighborhoods

  • Uptown
  • Garden District
  • Marigny
  • Bywater
  • Mid-City
  • Gentilly

Nearby cities

  • Metairie
  • Kenner
  • Harahan
  • River Ridge
  • Gretna
  • Marrero
  • Westwego
  • Belle Chasse
  • Chalmette
  • Slidell
  • Mandeville
  • Covington

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

Hiring a restoration company

How to choose a restoration company in New Orleans

Restoration companies in New Orleans don’t all operate the same way. Before you sign anything, these five questions are worth asking.

  • Can a crew come out tonight in New Orleans?

    Water and smoke keep causing damage no matter what time it is. With 24/7 emergency restoration in New Orleans, you can get help any hour, including nights, weekends, and holidays.

  • How soon will someone arrive?

    We respond fast to emergency calls all over New Orleans. When you call, we’ll give you an expected arrival time, so you know when to look for us.

  • Are the inspection and estimate free?

    You should know how bad the damage is and what it will cost before any work begins. A free inspection and estimate shows you what your New Orleans property needs, without an upfront fee.

  • Is the firm IICRC certified?

    IICRC certified technicians follow established standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in New Orleans.

  • Will the same team handle repairs?

    Keeping the cleanup and the repairs with one team means fewer handoffs and a much simpler process for you.

New Orleans weather and housing

Common Causes of Water Damage in New Orleans

New Orleans is low, wet, and hot. Water can come at you from the sky, the river, or the lake.

  • Street flooding

    A heavy rain can overwhelm the pumps in a hurry. In August 2017, several inches fell in just a few hours and flooded homes across Mid-City and Lakeview.

  • Hurricanes

    The season lasts from June through November. Katrina in 2005 and Ida in 2021 are the storms nobody here forgets.

  • Humidity

    The air stays damp for most of the year. If a leak isn’t dried fast, mold can grow within days.

  • Aging homes

    Lots of houses here are more than 100 years old, with patched plumbing, old roofs, and wood that soaks up moisture.

Shotgun houses and Creole cottages often sit up on piers with the plumbing running underneath. Newer homes in the suburbs sit on slabs, many of them close to sea level.

We see these problems across Orleans, Jefferson, St. Bernard, Plaquemines, and St. Tammany parishes.

Common questions

New Orleans Damage Restoration FAQs

What should I do if street flooding gets into my New Orleans home?

Stay out of the water, since it can carry sewage. Move your things up higher and take photos of the damage. Once it’s safe, we can remove the water and dry out the house.

Should I call my insurance company or a restoration company first in New Orleans?

If it’s safe, call a restoration company quickly so the damage doesn’t spread, and let your insurance company know as soon as you can. We document the affected areas with photos and moisture readings to support your claim.

Does homeowners insurance cover water damage in New Orleans?

Sudden water damage, like a pipe that bursts, is often covered. Flooding usually needs a separate flood policy, and many Louisiana policies come with a named storm deductible. Check your policy or ask your agent to be sure.

How much does water damage restoration cost in New Orleans?

The water damage restoration cost in New Orleans depends on how much water got in, what materials it reached, and how long the moisture sat there. A lot of homes here are older, with plaster walls and raised floors, and that affects how drying goes. Small jobs may only need extraction and drying, while bigger ones can mean pulling up flooring and replacing drywall.

Is the water damage restoration estimate free, and are there any upfront costs?

The inspection and estimate are both free. You’ll get the recommended work and expected costs in writing, and we’ll go over any payment details with you before anything starts.

Can a raised home in New Orleans still get water damage?

It can. Being raised keeps most homes out of street flooding, but roof leaks, broken pipes, and humidity under the house can still cause damage. Keep an eye out for musty smells and floors that feel soft.

Answering calls 24/7

Get a Free Inspection in New Orleans

Need a damage restoration service in New Orleans right now? Call (833) 243-5663 any time. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

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