Open 24 hours, every day
Wet crawlspace, fir tree through the roof, kitchen fire, or mold behind a wall? Our Eugene restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (503) 871-4844
We work with all major insurance carriers
One team, start to finish
We stop the damage first, that's always step one. Then we show you exactly what's wet or damaged and hand you a free written estimate. Nothing starts until you say go.
We handle property damage restoration in Eugene for houses, apartments, and commercial buildings, covering water, fire, smoke, mold, and storm damage. Once everything's dry, the same crew that dried it out rebuilds it too, so you're not stuck hunting down a second contractor.
As a disaster restoration company in Eugene, we're backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners all over Lane County call us when something goes wrong.
Homes and businesses
Every damage restoration service in Eugene we do starts with a free inspection. Here's what we run into most, and how we deal with it.
Leaky supply lines, water heaters that give out, roof leaks during those long rainy stretches, these are the calls we get constantly. A lot of homes here have crawlspaces, and water can sit under there for weeks before anyone notices. We pull the water out, get dehumidifiers running, and check moisture levels daily until it's actually dry.
More about Water damage restoration in Eugene
Wood stoves, space heaters, kitchen fires, we see a lot of these in winter. Then in late summer, wildfire smoke settles over the valley and finds its way inside anyway, even when the fire's nowhere close. We clean out the soot, treat the smell at the source instead of just masking it, and replace whatever can't be saved.
More about Fire and smoke damage restoration in Eugene
Months of damp, gray weather give mold exactly the head start it needs. We find it in crawlspaces, around leaky windows, in bathrooms that never had a working fan. We fix whatever's causing the moisture, remove the mold, and dry the space out properly.
More about Mold remediation in Eugene
Winter windstorms and ice storms bring down big trees and heavy limbs more often than you'd think. Once the roof's open, rain gets into the attic fast. We dry the structure out, pull the wet insulation and drywall, and repair everything inside.
More about Storm damage restoration in Eugene
A burst pipe in an office, or a roof leak over a shop near campus, can shut the doors for days if it's not handled right. We plan the drying work around getting you back open. Every step gets documented for your insurance along the way.
More about Commercial restoration in Eugene
Once everything's dry, we put back what we had to take out. Drywall, insulation, flooring, cabinets, trim, paint, all of it. One company handles the whole job start to finish.
More about Reconstruction in Eugene
In Eugene, months of steady rain wear down older roofs, and an ice storm can drop a fir tree right through one. Frozen pipes and failed water heaters add to the list. Once water gets in, it can soak floors, walls, and ceilings quickly. Our Eugene restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads.
More about leak damage in Eugene
Long, wet winters keep crawlspaces damp for months, and that's exactly where mold likes to grow. We also find it around windows, in bathrooms, and behind walls. Our team finds what's causing the moisture, seals off the affected area, removes the mold, and cleans the space. We also fix the water problem that let the mold grow in the first place.
More about mold removal in EugeneAfter long stretches of rain, sewer lines can back up and send dirty water into bathrooms, laundry rooms, and floors. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out. We get it done quickly so your home is safe again.
More about sewage cleanup in EugeneTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Sam came out within the hour and knew exactly what he was doing. Our sump pump failed and water got into the basement - he explained everything before starting and kept us posted the whole time. Highly recommend Sam and 24 Hour Flood Pros.
We dealt with long rainy seasons and honestly didn't know who to call. Nate showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.
Called after atmospheric rivers caused a mess in our guest bathroom. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.
How it works
of EugeneCall anytime for emergency disaster restoration in Eugene. Just tell us what happened and we'll get a crew moving.
The crew's there within 45 minutes. The inspection's free, and we take photos and moisture readings your insurance can use.
First we stop whatever's leaking, then we pull water out of the carpet, floors, and crawlspace.
Drying equipment runs round the clock. We come back every single day to check readings until everything's actually dry.
We clean every surface that water, soot, or smoke touches, not just the obvious spots.
We repair the walls, floors, and cabinets, then send the final paperwork off to your adjuster.
Insurance and claims
We work with all the major carriers, State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, Nationwide, you name it.
We start documenting from the very first visit. Your adjuster gets our photos and moisture readings, and they can call us directly if they've got questions.
Your policy decides what's actually covered. Our job's just to keep the paperwork clear so your claim doesn't get held up.
Where we work
We provide restoration services in Eugene, Springfield, and the towns around the southern Willamette Valley.
Don't see your area listed? Call us and we'll tell you right away.
Call (503) 871-4844Hiring a restoration company
Restoration companies in Eugene aren't all set up the same way. Before you sign anything, ask these five questions.
Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.
Ask for a specific arrival time, not a vague promise, so you can plan the next hour.
You should know the scope and the cost before work starts, with no charge to find out.
Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.
One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.
Eugene weather and housing
Eugene gets most of its rain between October and April, and honestly, it's steady rain, not big dramatic storms, that causes most of the damage around here.
Weeks of steady rain will find every weak spot in a roof, gutter, or siding eventually. Water then works its way into walls and crawlspaces.
These storms pull heavy rain in off the Pacific for days at a stretch. Creeks rise, and yards that normally drain fine start flooding anyway.
Ice storms and heavy snow, like the one back in February 2019, break limbs and drop trees on houses. Pipes can freeze too during long power outages.
Moss grows fast on shaded roofs around here. It holds water against the shingles and clogs up gutters, which pushes rain under the roof edge where it shouldn't be.
A lot of the older homes in South Eugene and the Whiteaker were built over crawlspaces with barely any airflow. Homes near Amazon Creek and the river can take on water fast during heavy storms.
We see all of this constantly across Lane County.
Common questions
Stay away from wet wiring and equipment. If a pipe is leaking, shut off the main water valve. We can pump out the water, dry the crawlspace, and check the joists and insulation.
Most policies expect you to take reasonable steps to limit further damage, so calling a restoration company early makes sense. Notify your insurance provider as soon as you can. Our documentation can help support your claim.
Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flood and earthquake damage usually need separate coverage. Coverage depends on your policy, so check with your insurance provider.
Every job is different. Cost depends on the size of the affected area, the type of materials involved, and how much rebuilding is needed. Crawlspace homes in Eugene can take longer to dry. Catching the problem early usually keeps the cost lower.
We offer a free inspection and written estimate before restoration work begins. We’ll explain the recommended services and expected costs so you know what to expect. Any payment requirements will be discussed before work starts.
Yes. Winter wind and ice storms can bring down large firs, and rain follows into the attic. Call 911 if anyone is hurt or lines are down. Once the tree is removed, we can dry and repair the inside.
Available 24/7
Need a damage restoration service in Eugene right now? Call (503) 871-4844 anytime. A crew can be there within 45 minutes, and the inspection won't cost you anything.
Call (503) 871-4844Tell us what happened and we'll call you right back.