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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Lancaster

Leaky stone basement, frozen pipe, kitchen fire, or mold behind a wall? Our Lancaster restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (814) 374-2687
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Lancaster Team

Restoration crew handling cleanup and repairs from start to finish

We stop the damage first, that part doesn't wait. Then we go through it with you and hand over a free written estimate. Nothing starts until you say yes.

We handle property damage restoration in Lancaster for rowhomes, houses, and commercial buildings. Water, fire, smoke, mold, storm, it's all covered. Once it's dry, the same crew rebuilds, so you don't have to find anyone else.

As a disaster restoration company in Lancaster, we're backed by IICRC Certified Firm #70120685. Homeowners, landlords, business owners across Lancaster County, they call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Lancaster

Every damage restoration service in Lancaster starts with a free inspection. Here's what we see most, and what the crew actually does.

Water damage restoration service

Water Damage

Wet basements, frozen pipes, leaking water heaters, these are everyday calls. Old stone foundations let groundwater seep in after heavy rain. We pull the water out, set up dehumidifiers, check moisture daily until it's actually dry.

More about Water damage restoration in Lancaster
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, old wiring, space heaters, these cause a lot of what we see. In connected rowhomes, smoke can spread to the house next door too. We clean the soot, treat the smell at its source, and replace what can't be saved.

More about Fire and smoke damage restoration in Lancaster
Mold remediation service

Mold Remediation

Damp basements and humid summers make mold common here. We find it on basement walls, under carpet, behind plaster. Fix the moisture, pull the mold, and dry the area.

More about Mold remediation in Lancaster
Storm damage restoration service

Storm and Hail Damage

Summer thunderstorms and tropical storm remnants bring heavy rain and wind. Fallen limbs and damaged roofs let water into attics fast. We dry the structure, pull the wet materials, and repair what's underneath.

More about Storm damage restoration in Lancaster
Commercial restoration service after property damage

Commercial Restoration

A burst pipe in a downtown shop. A flooded warehouse. Either one stops business. We plan the drying around getting you reopened, document every step for your insurance.

More about Commercial restoration in Lancaster
Reconstruction and rebuild service after water or fire damage

Reconstruction

After drying, we put back what came out, drywall, plaster patching, flooring, cabinets, trim, paint. One company for the whole job.

More about Reconstruction in Lancaster
Plastic containment walls set up around a water-damaged room

Leak Damage

Lancaster has a lot of old stone and brick homes, and their basements tend to let water in. Heavy summer storms and winter freezes make it worse. Our Lancaster restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads.

More about leak damage in Lancaster
Mold growing on ceiling panels after a leak

Mold Removal

Old stone basements hold moisture, and that's where mold usually starts. We also find it behind walls and under flooring after leaks. Our team finds what's causing the moisture, seals off the affected area, removes the mold, and cleans the space. We also fix the water problem that let the mold grow in the first place.

More about mold removal in Lancaster
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

Older sewer lines in historic Lancaster homes can crack or clog and back up into basements and bathrooms. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out. We work fast so your home is safe again.

More about sewage cleanup in Lancaster
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (814) 374-2687

From our Google reviews

Jake came out within the hour and knew exactly what he was doing. Our dishwasher failed and water got into the laundry room - he explained everything before starting and kept us posted the whole time. Highly recommend Jake and 24 Hour Flood Pros.

Erica HollowayGoogle review

We dealt with heavy rain and honestly didn't know who to call. Brian showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.

Jason OrtegaGoogle review

Called after tropical storm remnants caused a mess in our guest bathroom. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.

Ryan HollowayGoogle review

How it works

What happens after you call of Lancaster

  1. 1

    Call

    Call any time for emergency disaster restoration in Lancaster. Tell us what happened, and a crew's on the way.

  2. 2

    Arrive and inspect

    The crew's there within 45 minutes. Inspection's free, and we take the photos and moisture readings your insurance will want.

  3. 3

    Stop and extract

    Stop the leak first. Then pump out the basement and pull water out of carpet and floors.

  4. 4

    Dry and monitor

    Equipment runs day and night. We're back every day checking readings until everything actually tests dry.

  5. 5

    Clean and treat

    Every surface the water, soot, or smoke touches gets cleaned.

  6. 6

    Repair and rebuild

    Walls, floors, cabinets go back in. Final paperwork goes to your adjuster.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

Documentation starts on the first visit. Photos and moisture readings go straight to your adjuster, and they can call us directly if they've got questions.

Your policy decides what's covered, not us. Our job's keeping the paperwork clear enough your claim doesn't stall.

  • Date-stamped photos of each damaged area
  • One point of contact for your adjuster
  • A line-by-line estimate for cleanup and rebuild

Where we work

Areas we serve around Lancaster

We cover Lancaster and towns across Lancaster County.

Neighborhoods

  • Downtown Lancaster
  • Cabbage Hill
  • Chestnut Hill
  • Grandview Heights
  • School Lane Hills
  • West End

Nearby cities

  • Lititz
  • Ephrata
  • Manheim
  • Millersville
  • Strasburg
  • Mount Joy
  • Elizabethtown
  • Columbia
  • Willow Street
  • Leola
  • New Holland
  • Landisville

Don't see your area listed? Call us and we'll tell you right away.

Call (814) 374-2687

Hiring a restoration company

How to choose a restoration company in Lancaster

Restoration companies in Lancaster aren't all set up the same way. Before you sign anything, ask these five questions.

  • Can a crew come out tonight?

    Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.

  • How soon will someone arrive?

    Ask for a specific arrival time, not a vague promise, so you can plan the next hour.

  • Are the inspection and estimate free?

    You should know the scope and the cost before work starts, with no charge to find out.

  • Is the firm IICRC certified?

    Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.

  • Will the same team handle repairs?

    One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.

Lancaster weather and housing

Common Causes of Water Damage in Lancaster

Lancaster gets cold winters, wet springs, and the odd tropical storm in late summer. Older homes take the brunt of it, more than most realize.

  • Heavy rain

    Spring and summer downpours soak the ground. Water then pushes through old stone and blocks basement walls.

  • Tropical storm remnants

    Storms like Ida in 2021 brought flooding rain to southeast Pennsylvania. Creeks rise fast and low areas flood.

  • Frozen pipes

    Cold snaps freeze pipes in outside walls and unheated spaces. Rowhomes with shared walls can see damage spread next door too.

  • Snowmelt

    When deep snow melts fast, water runs toward the foundation. Basements and window wells take it in.

A lot of homes in downtown Lancaster and Cabbage Hill run well over 100 years old. Stone foundations, plaster walls, older pipes, it's common in that stretch. Homes near the Conestoga River and Little Conestoga Creek face more risk in big storms.

We see these problems across Lancaster County.

Common questions

Lancaster Damage Restoration FAQs

My Kansas City basement flooded after a storm. What should I do?

Stay clear of water near outlets, the furnace, or the electrical panel. Check whether your sump pump is running and move belongings off the floor. If water is coming up through a floor drain, stop using water in the house, since it may be a sewer backup.

Should I call my insurance company or a restoration company first in Kansas City?

Most policies expect you to take reasonable steps to limit further damage, so calling a restoration company early makes sense. Notify your insurance provider as soon as you can. Our documentation can help support your claim.

Does homeowners insurance cover water damage in Kansas City?

Sudden and accidental water damage, such as a pipe that bursts, is often covered by homeowners insurance. Outside flooding usually needs a separate flood policy, and sewer backup often requires an add-on endorsement. Review your policy or talk with your agent to confirm what’s included.

How much does water damage restoration cost in Kansas City?

Every job is different. Cost depends on the size of the affected area, the type of materials involved, and how much rebuilding is needed. Many Kansas City homes have basements, and finished ones can cost more to dry and repair. Catching the problem early usually keeps the cost lower.

Is the water damage restoration estimate free, and are there any upfront costs?

We offer a free inspection and written estimate before restoration work begins. We’ll explain the recommended services and expected costs so you know what to expect. Any payment requirements will be discussed before work starts.

Can hail damage cause a roof leak in a Kansas City home?

Yes. Spring hail can crack shingles without visible damage from the ground. The next heavy rain can soak the attic and ceilings. A new ceiling stain after a storm is worth an inspection.

Available 24/7

Get a Free Inspection in Lancaster

Need a damage restoration service in Lancaster right now? Call (833) 243-5663, any time. Crew there within 45 minutes, inspection free.

Call (814) 374-2687

Or request a free inspection online

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