Lanai leaks and stream flooding soak floors and walls. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Oahu and nearby areas
Storm Damage Restoration in Oahu, HI
Wind-driven rain, a Kona storm, or a strong gust can leave your home or condo soaked. Our crew handles storm damage restoration on Oahu, and dries your home out. Call any time, day or night.
Call (808) 278-536945minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage on Oahu
On Oahu, storm water often enters through the building itself. In Oahu condo towers, rain gets past lanai sliders and window seals and can reach the units below. Single-wall homes take it straight into the floors and framing.
A wet condo unit in Honolulu’s humidity can start smelling musty within days. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
In October 2004, flash flooding in Manoa Valley poured through homes and the University of Hawaii campus.
Homeowners, property managers, and business owners call us after storms all year round. We work across Honolulu, East Honolulu, Central Oahu, Leeward Oahu, Windward Oahu, and North Shore.
Call Now (808) 278-5369Storm damage restoration at a glance
What’s included
Lanai and window leak drying, multi-unit water tracking, flood water removal, mold prevention, and repairs.
Typical timeline
Most rooms dry within a few days. Condo leaks that reached units below, or stream flooding, can take a few weeks to repair.
How cost is set
How many rooms or units the water reached, whether stream water was involved, building approvals, and the rebuild.
First visit
Call (808) 278-5369A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm on Oahu
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Hawaiian Electric first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (808) 278-5369What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Tell building management right away
In condos, water can travel to other units, and the association’s master policy may be involved.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Hawaii’s Contractors License Board licenses contractors, so ask for the number before anyone starts work in your unit or home.
Don’t open sliders during the storm
Opening a lanai door in high wind invites more water in.
Common storm damage
Types of storm damage we handle on Oahu
High-rise living, valley streams, and Kona storms shape the storm damage we see on Oahu.
Wind-Driven Rain in High-Rises
Rain pushed by strong winds leaks past lanai sliders, windows, and seals, sometimes reaching units below.
Valley Stream Flooding
Heavy rain in Manoa, Palolo, Kalihi, and other valleys can push streams over their banks.
Kona Storms
Southerly Kona storms test Oahu roofs and windows with long rain and strong gusts.
Single-Wall Home Leaks
Older single-wall houses let rain soak walls and wood floors through small gaps.
Fallen Trees
Big shade trees can drop heavy limbs onto houses and lanais during Kona winds.
Mold After a Storm
Damp windward air helps mold spread on Oahu drywall and wood.
How we help
How we handle storm damage
We start by stopping the water and finding where it went, including units above or below in condo buildings.
We map the leak through the building. Moisture meters track water from a window or slider into walls, floors, and neighboring ceilings.
We remove what won’t dry. Swollen drywall, wet insulation, and anything stream water reached come out.
We dry and rebuild. Dehumidifiers run until readings match a dry room, then we repair with building approval where needed.
Where the water came from matters
Rain past a lanai slider or window
What it usually meansClean water soaking flooring and drywall
How we handle itDried; swollen baseboards and drywall replaced.
Water traveling to a unit below
What it usually meansLeaks through ceilings and light fixtures
How we handle itBoth units checked and dried.
Manoa, Palolo, or Kalihi stream overflow
What it usually meansSilty water carrying debris from the valley
How we handle itMud cleared out, porous materials replaced, hard surfaces sanitized.
Rain through a single-wall home
What it usually meansWater on wood walls and floors
How we handle itDried; warped boards replaced.
Water left in humid air
What it usually meansFast mold growth
How we handle itDried immediately.
What can be saved
What can be dried and what gets replaced
After an Oahu storm, saving an item depends on its material, the type of water, and when drying begins. Use this as a guide, and the inspection will confirm each item.
Tile, concrete, metal, and glass
Usually dried and keptCeramic tile, concrete lanai floors, and glass clean up well. Wet aluminum and steel trim can corrode faster in salt air.
Concrete condo slabs and walls
Usually dried and keptConcrete dries well with the right equipment.
Vinyl plank and laminate floors
Depends on water and timingPlanks that trapped water underneath may need to be lifted or replaced.
Drywall
Depends on water and timingCondo drywall that stayed firm can dry in place. Sections that swelled at the baseboard are cut out.
Carpet and rugs
Depends on water and timingWall-to-wall carpet in a condo bedroom can sometimes be dried in place after a slider leak. Anything stream water reached goes.
Wood furniture
Depends on water and timingDining tables and dressers usually come back if they’re moved off wet floors the same day.
Electronics and appliances
Depends on water and timingTVs, routers, and appliances that got wet should be tested by a technician before use, since humid air speeds corrosion.
Photos and documents
Depends on water and timingDry them in air conditioning.
Insulation and carpet pad
Usually replacedCarpet pad and any wall insulation that soaked up water stay damp in island humidity, so they’re replaced.
Upholstery soaked by stream water
Usually replacedCouches and cushions that sat in muddy stream water can’t be sanitized and are replaced.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big Oahu storms, unlicensed handymen sometimes offer fast repairs door to door or in condo lobbies. Be wary of anyone asking for full payment first.
Hawaii requires contractors to be licensed by the Contractors License Board. Check the license, get written estimates, and call your insurer before you sign.
In condos, coordinate any repairs with building management and the association.
Help beyond the storm
Other restoration services we offer on Oahu
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Kitchen fires in condos can send smoke through hallways. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Honolulu humidity lets mold take hold quickly behind wet baseboards and drywall. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Storms can damage Waikiki hotels, restaurants, and downtown offices. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (808) 278-5369Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (808) 278-5369 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Water coming through the ceiling from above?
Call (808) 278-5369In a condo, notify building management and the unit above, then call us. We’ll trace the source and start drying.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Hawaii Insurance Division.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Oahu
We serve Honolulu and communities all around Oahu.
Areas
- Honolulu
- East Honolulu
- Central Oahu
- Leeward Oahu
- Windward Oahu
- North Shore
Nearby cities
- Kapolei
- Pearl City
- Aiea
- Waipahu
- Mililani
- Ewa Beach
- Kaneohe
- Kailua
- Hawaii Kai
- Wahiawa
- Haleiwa
- Waianae
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Oahu storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does insurance cover storm damage in a Hawaii condo?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I seal my lanai slider myself?
Towels at the track help during a storm. Permanent fixes should go through building management.
How can I tell where the leak is coming from?
Water can travel far in a high-rise. Our moisture meters trace it back to the source.
How do I avoid storm chasers on Oahu?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and confirm the contractor’s Hawaii license with the state.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost on Oahu?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (808) 278-5369. A crew can be there within 45 minutes to start your free inspection.
Call (808) 278-5369Or request a free inspection online
Tell us what happened and we'll call you right back.