Available 24/7 · Maui and nearby areas
A Kona storm, strong winds, or a rising stream can send water into your home. Our crew handles storm damage restoration on Maui, and dries your home out. Call any time, day or night.
Call (833) 243-5663
We work with all major insurance carriers
Storm damage help
Maui weather changes block by block. A storm can drench Haiku and Makawao while Kihei stays dry. Older plantation homes with thin walls let wind-driven rain reach the floors and framing.
Island humidity leaves little time once things are wet. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Kona lows can soak Maui with heavy rain and south winds for days. Streams off the West Maui Mountains and Haleakala can rise fast and flood roads and homes.
Homeowners, property managers, and business owners across Kahului, Wailuku, Kihei, Lahaina, Paia, Makawao, Kula, Pukalani, Haiku, and Wailea call us after storms all year round.
Call Now (833) 243-5663Tarping Maui roofs, drying wood plank floors, draining water from beneath raised homes, mold control, and rebuilding.
Most rooms dry within days using dehumidifiers. Rebuilds can take longer when materials ship from off-island.
How far wind-driven rain or stream water spread, how long it sat in humid air, and the materials to replace.
A free inspection and estimate before any work starts.
Right after the storm
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Hawaiian Electric first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (833) 243-5663Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Open a claim and write down the claim number and your adjuster’s name.
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Shut jalousies and lanai sliders to slow wind-driven rain.
Treat every downed line as live, and stay away from water, fences, or trees touching one.
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Hawaii requires contractors to be licensed by the state.
Standing water soaks posts and joists.
Common storm damage
Kona storms, gusty winds, and steep watersheds shape the storm damage we see across Maui.
Southerly storms can stall over the island, bringing days of heavy rain and strong winds.
Strong winds pouring down mountain slopes can lift roofing and topple trees.
Streams from the West Maui Mountains and Haleakala rise fast and can flood low areas.
Rain pushed through louvers and gaps soaks wood floors and walls.
Strong winds can drop big limbs onto Maui roofs and lanais.
On Maui, humid Upcountry and windward air helps mold grow in damp wood.
How we help
Our first steps on a Maui job are tarping the roof, sealing gaps around louvers and doors, and getting water out from under raised floors.
We test the wood. Plantation-style boards and framing soak up water, so moisture meters decide what can dry in place.
We remove what won’t recover. Soaked insulation and boards too saturated to dry are replaced.
Then we rebuild. Once the posts, joists, and walls test dry, we replace what came out and finish the floors to match.
What it usually meansClean water pooling on wood plank floors
How we handle itDehumidified; boards that warped are replaced.
What it usually meansMud and contaminants carried in from outside
How we handle itMud cleared, porous materials replaced, hard surfaces sanitized.
What it usually meansSoaked posts and joists
How we handle itDrained and dried with readings under the house.
What it usually meansRain running behind walls
How we handle itWall cavities dried, and we show you the overflow point.
What it usually meansMold forming on wood and drywall
How we handle itDrying starts right away with daily readings.
What can be saved
On Maui, the material, whether rain or stream water reached it, and how fast drying starts in the island humidity decide what stays. Here’s the usual pattern, and the inspection confirms it.
These clean up well, though salt air can corrode wet metal faster.
Usually dried in place beneath a raised home.
Many boards dry with time; badly warped boards are replaced.
Firm drywall can dry. Swollen sections come out.
Area rugs wet only from rain and dried fast often survive. Rugs that sat in stream water are replaced.
Most pieces dry if moved fast.
Humid air speeds corrosion. Have them tested.
Family photos and papers should go somewhere cool and dry indoors. A document restoration specialist can often save more than you’d expect.
Insulation and carpet pad hold Maui’s moisture after a storm, so they’re replaced.
Couches and cushions soaked by stream floodwater can’t be cleaned safely and are replaced.
Throw it out.
After big Maui storms, unlicensed handymen sometimes offer quick roof fixes. Be careful with anyone who wants full payment before starting.
Check that any contractor is licensed by Hawaii’s Contractors License Board, compare written estimates, and call your insurer before you sign.
Concerns about a contractor can be reported to the Hawaii Office of Consumer Protection.
Help beyond the storm
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
When a Kona low or stream overflow gets inside, our crew pumps, extracts, and runs drying equipment until every room reads normal. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Kitchen fires and wind-blown ash can leave soot in homes. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
On the windward side and Upcountry, wet walls and floors can grow mold within days. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
A Maui storm can close restaurants, shops, and vacation rentals. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (833) 243-5663 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Move belongings up and be ready to leave if water keeps rising. Once it’s safe, call us to remove the water and start drying.
Insurance and claims
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Hawaii Insurance Division.
Where we work
We serve Central, South, West, and Upcountry Maui.
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and confirm the contractor’s Hawaii license with the state.
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Day or night, weekend or holiday, call (833) 243-5663. A crew can be there within 45 minutes to start your free inspection.
Call (833) 243-5663Tell us what happened and we'll call you right back.