Sprinkler and hose water can travel to units below. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Available 24/7 · Oahu and nearby areas
Fire and Smoke Damage Restoration in Oahu, HI
A kitchen fire, a lanai fire, or smoke from a neighbor’s unit can leave soot through your home. Our crew handles fire and smoke damage restoration on Oahu, from soot cleanup to repairs. Call any time, day or night.
Call (808) 278-536945minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Fire damage help
Fire and smoke damage on Oahu
Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.
High-rise living changes how smoke moves. In a condo tower, smoke can travel through hallways, stairwells, and shared ventilation, reaching units several floors away from the fire.
Older Oahu homes often show bare wood inside, which soaks up smoke as it spreads from room to room. Raised floors also let water collect underneath after firefighting.
Homeowners, property managers, and business owners call us after fires all year round. We work across Honolulu, East Honolulu, Central Oahu, Leeward Oahu, Windward Oahu, and North Shore.
Call Now (808) 278-5369Fire damage restoration at a glance
What’s included
Securing the unit or home, soot and smoke removal, odor treatment, humidity-focused drying, and repairs.
Typical timeline
Smoke-only cleanups in a condo can take days. Burned kitchens or walls take longer, partly due to material shipping.
How cost is set
We consider how far smoke traveled, condo or building coordination, what can be saved, and the rebuild.
First visit
Call (808) 278-5369A free inspection and estimate before any work starts.
The first 24 hours
What to do after a fire on Oahu
The Honolulu Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.
Not sure what’s safe to touch? Call and walk through it with our crew.
Call (808) 278-5369What to do
Wait for the fire department
Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.
Photograph every room
Take photos and video of every room, closet, and the garage before anything is moved or thrown out.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name. Ask the Honolulu Fire Department for the incident report too.
Keep every receipt
Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.
Follow the fire department and building management
In high-rises, wait for HFD and the building to clear your floor before going back in.
What not to do
Don’t wipe the soot
Water and household cleaners smear soot into paint and fabric and can set the stain for good.
Don’t run the AC
It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.
Don’t eat food that was near the fire
The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.
Don’t switch on electronics or appliances
Heat, water, and soot can damage them inside. Have them checked first.
Don’t turn the gas or power back on yourself
Leave that to Hawaiian Electric, Hawaii Gas or a licensed electrician.
Common fire damage
Types of fire and smoke damage we clean up on Oahu
High-rise towers, older single-wall homes, and lanai living shape the fire and smoke damage we see on Oahu. Each leaves its own residue.
Kitchen Fires in Condos
Grease from a small condo kitchen fire may coat cabinets, ceilings, and hallway walls. Smoke can also reach the units next door.
Electrical Fires
Salt air corrodes Oahu wiring, and overloaded outlets add to the risk of a hidden wall fire.
Smoke Through High-Rise Hallways
Smoke from one unit can travel through corridors, stairwells, and shared ventilation, leaving soot and odor several floors away.
Lanai and Grill Fires
Grills, candles, and stored items on lanais can catch fire, sending smoke inside through sliding doors and windows.
Dryer Fires
Lint in stacked washer-dryer units or long vent runs can ignite, spreading smoke through the unit.
Water From Firefighting
Sprinklers and hoses can soak floors, walls, and units below. In Oahu’s humidity, hose water needs quick drying to keep mold away.
How we clean
How we get smoke and soot out of your home
Lingering smoke smell comes from residue on walls, cabinets, fabrics, and the AC system. Sprays only cover it.
We test each surface. Painted drywall, exposed wood, and fabric respond differently, so a small trial guides the method.
Dry removal comes first. HEPA vacuums pull soot off walls, louvers, and screens before any damp cleaning begins.
Then we treat the odor. Framing, floors, and AC ducts that absorbed smoke are deodorized, and anything too saturated is removed. Some treatments need the unit empty for a while, so we schedule with you and building management.
What the residue tells us
Dry soot
Usually fromFast fires in wood, paper, or packaging
How it behavesA powdery coating that vacuums pick up.
Oily residue
Usually fromMelted plastics, foam furniture, and wiring
How it behavesA sticky layer that streaks when touched.
Protein residue
Usually fromFood burned in a condo kitchen
How it behavesA clear, smelly film on cabinets and ceilings.
Hallway smoke film
Usually fromSmoke traveling from another unit
How it behavesGray film on walls and doors near vents.
What can be saved
What can be cleaned and what gets replaced
In a condo or a single-wall home, the material, its distance from the fire, and the speed of cleanup decide most outcomes. Here’s what usually happens, and your inspection confirms it.
Glass, tile, metal, and stone
Usually cleanedGranite, tile, and lanai glass usually clean well. Salt air plus soot can pit railings and fixtures, so we clean metal early.
Painted walls and ceilings
Usually cleanedMost clean up. A remaining smoke outline is sealed and repainted.
Drywall
Depends on heat and timingCondo drywall with smoke staining can often be washed and primed. Sections soaked by sprinklers or hoses are cut out.
Wood cabinets and furniture
Depends on heat and timingBuilt-ins, koa furniture, and cabinets with a good finish often clean. Heat-blistered pieces may need refinishing.
Clothing, curtains, and bedding
Depends on heat and timingClothes and linens usually come back after smoke-odor laundering. Burned or melted pieces are lost.
Upholstered furniture and rugs
Depends on heat and timingSofas and rugs with light smoke can be deodorized. If sprinkler water soaked them, replacement is usually the answer.
Electronics and appliances
Depends on heat and timingHumid air and soot can corrode them inside. Have them checked first.
Photos and documents
Depends on heat and timingKeep photos and papers in a dry, air-conditioned space once it’s safe. Specialists can often restore them.
Charred framing
Depends on heat and timingWood framing with only surface char may be cleaned and sealed. Termite-weakened or burned-through wood is replaced.
Insulation, mattresses, and carpet pad
Usually replacedMattresses, carpet pad, and insulation hold smoke and moisture in humid air, so they’re removed.
Food and medicine
Usually replacedThrow out any food that was near heat or smoke, and check medicines from that room with your pharmacist.
Packing out your belongings
If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.
Items we can’t restore are photographed and listed on their own, so your adjuster and association can see why.
Help beyond the fire
Other restoration services we offer on Oahu
Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.
Wet walls can become a mold problem quickly in Oahu’s humid air. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Kona lows and heavy windward rain can damage roofs, lanais, and windows. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
Waikiki restaurants and Kailua shops depend on visitors, and smoke damage can turn them away for a while. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (808) 278-5369Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (808) 278-5369 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.
- 2
We secure the property
We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.
- 3
We arrive and inspect
The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.
- 4
We remove water and seal off clean rooms
We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.
- 5
We remove what can’t be saved
Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.
- 6
We clean and deodorize
Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the AC running for a smell check, and send the final records to your insurance company to close out the claim.
Smoke from another unit?
Call (808) 278-5369In condo towers, smoke can travel through hallways and vents from a fire floors away. If your unit smells smoky, call us for a free inspection.
Insurance and claims
Help with your fire damage insurance claim
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.
Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.
Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.
If a claim stalls, you can file a complaint with the Hawaii Insurance Division.
What your adjuster will ask for
- The date and time of the fire, and what started it, if known
- The fire incident report from the department that responded
- Photos and video of every room, taken before cleanup
- A list of damaged belongings: what can be cleaned and what can’t
- Receipts for emergency repairs, hotel stays, and meals
What we send them
- Date-stamped photos of each damaged area
- Moisture readings from the firefighting water
- A line-by-line estimate for cleanup and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Oahu
We serve Honolulu and communities all around Oahu.
Areas
- Honolulu
- East Honolulu
- Central Oahu
- Leeward Oahu
- Windward Oahu
- North Shore
Nearby cities
- Kapolei
- Pearl City
- Aiea
- Waipahu
- Mililani
- Ewa Beach
- Kaneohe
- Kailua
- Hawaii Kai
- Wahiawa
- Haleiwa
- Waianae
Don’t see your area listed? Call us and we’ll tell you right away.
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Common questions
Oahu fire and smoke damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.
Is it safe to stay in my house after a fire?
Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.
Will the smoke smell ever go away?
In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.
Can I clean the soot myself?
A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.
Does insurance cover fire and smoke damage in a Hawaii condo?
Usually, your HO-6 condo policy covers your belongings and unit improvements, while the association’s master policy covers parts of the building. Coverage varies, so check both policies or ask your agent. We bill insurers directly for covered damage.
How much does fire damage restoration cost on Oahu?
It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.
How long does fire damage restoration take?
Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.
How do I get a fire report on Oahu?
For fires on Oahu, request the incident report from the Honolulu Fire Department. Many nearby cities and counties run their own fire departments, so ask the department that responded.
Do you handle commercial fire damage?
Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (808) 278-5369. A crew can be there within 45 minutes to start your free inspection.
Call (808) 278-5369Or request a free inspection online
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