Leaks between Oahu condo units and failed plumbing leave floors and walls wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Oahu and nearby areas
A leak from the unit above, high humidity, or a sliding door leak can feed mold. Our crew handles mold remediation on Oahu, finds the moisture behind it, and dries the space out. Call any time, day or night.
Call (808) 278-5369
We work with all major insurance carriers
Mold help

Oahu has more high-rise living than anywhere else in the state, and condo towers add their own mold risks. Water from a leaking unit above can travel through shared walls and plumbing stacks. The stain on your ceiling may be the first sign of a problem that started a floor or two up.
Many towers rely on window or wall AC units and sliding lanai doors that sweat and leak in the humid air. Moisture collects in tracks, behind drywall, and under flooring.
Manoa and the Windward side get frequent rain. Older walk-ups in Makiki and Kalihi have little airflow, so they stay damp for weeks.
Homeowners, property managers, and business owners call us about mold all year round. We work across Honolulu, East Honolulu, Central Oahu, Leeward Oahu, Windward Oahu, and North Shore.
Call Now (808) 278-5369Tracing leaks across condo units, containment, removing moldy materials, HEPA cleaning, dehumidifier drying, and repairs coordinated with your building.
A vanity or closet takes a day or two. Mold spread across several units or rooms can take a week or more.
How many rooms or units are affected, building coordination, what comes out, and shipping for materials.
A free inspection and estimate before any work starts.
Found mold?
Finding mold is stressful, but you have time to do this right. Acting in the first day or two keeps it from spreading.
Not sure how big the problem is? Call and talk it through with our crew.
Call (808) 278-5369Check above and around the mold for a drip, a damp spot, or a stain. Stopping the water stops the mold from growing.
Run the air conditioning or a dehumidifier. The EPA recommends keeping indoor humidity below 60%, ideally between 30% and 50%.
Photograph the mold and any water damage before anything is cleaned. Your insurance company may ask for them.
For a patch under about 10 square feet, the EPA says you can usually clean it yourself with detergent and water. Wear gloves, eye protection, and a mask.
Anyone with asthma, allergies, or a weak immune system should stay out of the area until the mold is gone.
Dry mold sends spores into the air and through the house. Keep the surface damp while you clean it, or leave it for a pro.
Bleach can whiten the surface, but on drywall and wood it doesn’t reach the mold growing inside. Paint over mold peels, and the mold keeps growing underneath.
Fans blowing across mold carry the spores into other rooms.
The system will blow spores through the whole house. Leave it off until it’s been checked.
If you can see mold, the EPA says testing usually isn’t needed. Spend the money on finding the leak.
Where mold hides
On Oahu, mold usually comes from condo leaks, humid air in closed spaces, or wet valley weather.
Older homes and walk-up apartments trap damp air under floors and in closets.
Leaks from the unit above travel through ceilings and walls in condo towers.
Shower and sink leaks in condos spread behind vanities and tile.
Window AC units and sliding doors sweat and leak in humid air.
Windward and valley homes stay damp through long rainy stretches.
A leak in a building’s shared pipes can affect several units.
How we remove mold
On Oahu, mold returns unless the leak or humidity is stopped. We start by tracing the source, which in a condo may be in another unit or a shared pipe.
We contain the area. Plastic barriers and HEPA air scrubbers keep spores from reaching hallways and neighboring units.
We remove and clean. Moldy drywall, vanities, and flooring come out, and framing and concrete are cleaned and treated.
We dry and coordinate repairs. Dehumidifiers run until readings match a dry area. We work with building management on any repairs to shared walls or pipes.
What it usually meansA leak traveling down from another unit
What to doNotify building management and have both units checked.
What it usually meansA slow sink or shower leak
What to doFix the leak and have the vanity and wall checked.
What it usually meansWater collecting in the track and under flooring
What to doClean the track and have the floor edge checked.
What it usually meansDamp valley air with no circulation
What to doRun a dehumidifier and have the walls checked.
What it usually meansCondensation leaking into the wall
What to doHave the unit and wall checked.
What it usually meansGrowth inside a shared wall, under vinyl plank, or around the AC sleeve
What to doBook an inspection so we can take moisture readings behind the surfaces.
What can be saved
On Oahu, cleaning versus replacing depends on the material, how long the leak or humidity ran, and whether neighboring units are involved. The inspection confirms each item.
Condo slabs and hard surfaces clean well.
Wood studs and blocking in older Oahu homes with surface growth can usually be cleaned and treated, after checking for termite damage.
Condo drywall with a few spots may clean. Sections below a leak from the unit upstairs with growth through the paper are cut out.
A solid wood vanity may clean. Particleboard vanities that swelled from a sink leak are replaced.
Planks that trapped water underneath are lifted or replaced.
Wall-to-wall carpet in a condo bedroom that grew mold on its backing is replaced; small rugs may clean.
Solid furniture cleans; fabrics with deep growth may not.
Photos and important papers can sometimes be cleaned and preserved by a document specialist if they’re handled quickly in the humidity.
Insulation in older homes and around AC sleeves that grew mold is pulled and replaced.
Pad with growth is replaced.
Particleboard kitchen and bath cabinets that swelled and grew mold are taken out.
Often not. When the mold is visible and the leak is known, testing rarely changes the plan. It helps when you smell mold but can’t find it, or when a building, landlord, buyer, or doctor needs documentation.
If testing makes sense, we can explain the options and coordinate an independent tester. In condo disputes over where a leak started, documentation can help.
Stop the water behind the mold
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Leaks between Oahu condo units and failed plumbing leave floors and walls wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Kitchen fires in condos can send smoke through hallways. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Kona storms and heavy Windward rain can damage roofs, lanais, and windows. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
Mold in Waikiki hotels, restaurants, or offices needs fast turnaround. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (808) 278-5369 any time, day or night, including weekends and holidays. Tell us what you’re seeing or smelling, and where. We’ll send a crew right away.
The 24 Hour Flood Pros team looks for the moisture feeding the mold. We use moisture meters to find water hiding inside walls, under floors, and in the crawlspace. We take photos for your insurance. The inspection is free.
We seal the work area with plastic and set up HEPA air scrubbers, so spores don’t spread to clean rooms. The heat and air stay off in that area while we work.
We dry out the water and show you what’s causing it. If a plumber, a roofer, or an HVAC tech needs to fix a leak, we tell you before we go further.
Drywall, insulation, and carpet pad with mold growing in them are cut out, bagged, and carried out. That way we only remove what really needs it.
Framing, subfloor, and other solid surfaces are HEPA-vacuumed, cleaned, and treated. Then we dry them until they read close to a dry room elsewhere in the house.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we take the plastic down, we check the area for any mold or dust left behind. Then we walk through it with you and send the final records to your insurance company to close out the claim.
A leak upstairs can feed mold in your ceiling and walls. Notify your building and call us for a free inspection.
Insurance and claims
Sometimes. Many homeowners policies cover mold when it comes from a sudden, covered water event, like a burst pipe or a water heater that gives out. Mold from a slow leak or ongoing humidity is often excluded, and some policies cap mold coverage at a set amount.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide, and we keep the paperwork clear enough that your claim doesn’t stall.
Report it soon after you find it. Waiting can make it harder to show the mold came from a sudden event.
If a claim stalls, you can file a complaint with the Hawaii Insurance Division.
Where we work
We serve Honolulu and communities all around Oahu.
Don't see your area listed? Call us and we'll tell you right away.
Call (808) 278-5369Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays, so you can call the moment you find mold or a leak.
Any mold growing indoors should be removed, whatever its color. The CDC’s advice is that you don’t need to know the type of mold to deal with it. Mold can trigger allergies and asthma, so people with breathing problems or weak immune systems should stay away from it.
For a small area, yes. The EPA says a patch under about 10 square feet, roughly 3 feet by 3 feet, can usually be cleaned with detergent and water while you wear gloves, eye protection, and a mask. Call a professional for anything larger, mold in the heating and air system, mold after sewage or flood water, or mold that keeps coming back.
Usually not if you can see the mold. Testing is most useful when you smell mold but can’t find it, or to confirm the cleanup worked.
Not if the moisture is fixed. Mold comes back when the leak, the drainage problem, or the humidity is still there. That’s why every job starts with finding the source, and why we dry everything before the walls are closed.
Usually not. We seal off the work area and filter the air, so most people stay home. For large jobs, or if someone in the house has breathing problems, we’ll tell you in advance if staying somewhere else makes sense.
It depends on how big the area is, what has to be removed, how hard it is to reach, and what it takes to stop the moisture. A bathroom wall costs far less than a whole crawlspace or attic. The inspection and estimate are free, so you know the cost before any work starts.
A small area can take a few days. Crawlspaces, attics, and rooms that need rebuilding take longer. Your estimate includes a schedule.
Hawaii doesn’t issue a specific state license for mold remediation, so it’s worth checking a company’s training and certifications before you hire it. 24 Hour Flood Pros is an IICRC Certified Firm, #70120685.
Available 24/7
Day or night, weekend or holiday, call (808) 278-5369. A crew can be there within 45 minutes to start your free inspection.
Call (808) 278-5369Tell us what happened and we'll call you right back.