Storm water finds its way into basements, attics, and wall cavities. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Indianapolis and nearby areas
Hail, straight-line wind, or a falling limb can leave your roof open and your basement wet. Our crew handles storm damage restoration in Indianapolis, IN, and dries your home out. Call any time, day or night.
Call (463) 255-2390
We work with all major insurance carriers
Storm damage help
Storm damage doesn’t end when the storm does. A lifted shingle or a cracked skylight lets in a little more water with every rain that follows. It usually lands on insulation and drywall you can’t see.
Wet materials don’t stay harmless for long. The EPA recommends drying water-damaged building materials within 24 to 48 hours, because that’s when mold can start to grow.
Central Indiana sees the full range: spring hail, summer windstorms, tornadoes, and downpours heavy enough to flood basements. On September 1, 2003, Indianapolis recorded 7.20 inches of rain, still the city’s wettest day on record.
Homeowners, property managers, and business owners across Marion, Hamilton, Hendricks, Johnson, and Boone counties call us after storms all year round.
Call Now (463) 255-2390Emergency tarping and board-up, pumping out water, drying, removing what can’t be saved, mold prevention, and the interior repairs.
Drying usually takes a few days. Rebuilding ceilings, walls, or floors takes longer, and the roof may need repairs first.
How far the water spread, how long it sat, what has to come out, and how much rebuilding follows.
A free inspection and estimate before any work starts.
Right after the storm
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or AES Indiana first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (463) 255-2390Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Open a claim and write down the claim number and your adjuster’s name.
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Get more than one written estimate before you hire anyone for storm repairs.
Treat every downed line as live, and stay away from water, fences, or trees touching one.
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Indiana law bars contractors from offering to pay or rebate any part of your insurance deductible. An offer like that is a red flag.
Indianapolis contractors are licensed by the city’s Department of Business and Neighborhood Services. Check the license before you sign.
Common storm damage
Central Indiana storms damage homes in several ways, and each one gets water inside by a different route.
Spring and summer storms here bring hail and gusty winds. Cracked or missing shingles let the next rain soak the attic, and a ceiling stain is often the first clue.
On March 31, 2023, an EF-3 tornado hit Whiteland, just south of Indianapolis, damaging 179 homes. Even weaker storms can peel back roofing and break windows, leaving homes open to rain.
Heavy rain can overwhelm storm drains and push the White River and local creeks over their banks. Floodwater carries mud and bacteria, so everything it touches has to be cleaned and sanitized.
Many Indianapolis homes have finished basements, and storms often knock out the power that runs the sump pump. Water collects fast once the pump stops, soaking carpet, drywall, and stored belongings.
Winter storms coat roofs and trees with ice. Heavy limbs crack, and ice along the eaves can force melting snow under the shingles and into the walls.
Water left in walls, carpet, or under floors can start growing mold within a day or two. Fast drying is the surest way to prevent it.
How we help
We start by keeping the weather out. Our crew tarps open roof sections, boards broken windows, pumps out standing water, and starts the drying equipment.
We trace the water. Moisture meters pick up wet framing, insulation, and subfloor long before anything looks wrong on the surface.
We take out what won’t dry. Insulation that’s holding water, ceiling drywall that’s sagging, and any porous material floodwater reached all come out. Firm drywall with tight seams stays and dries where it is.
We dry, check, and rebuild. Rooms are dry when they read close to an unaffected room in the same house. If a roofer or an electrician needs to fix something first, we tell you before any walls are closed up. After that, the same team puts the walls and ceilings back together.
What it usually meansClean water at first, but it picks up dirt as it travels
How we handle itDried and cleaned; wet insulation is usually replaced.
What it usually meansDirty water carrying mud, debris, and sometimes sewage
How we handle itPorous materials it reached come out. Hard surfaces are cleaned and sanitized.
What it usually meansGroundwater rising into the basement
How we handle itPumped out and dried. We check finished walls and flooring for hidden moisture.
What it usually meansSewage from an overloaded sewer line
How we handle itTreated as contaminated. Keep everyone out until it’s cleaned.
What it usually meansMold can start growing, and the water gets dirtier
How we handle itDried right away and monitored daily until the readings are normal.
What can be saved
What you can keep depends on the material, the kind of water that reached it, and how quickly it dries. These are the usual outcomes. Your inspection tells you what applies in your home.
Hard surfaces dry well and can be sanitized, even after floodwater.
Studs and subfloor usually dry in place. We confirm it with moisture readings before anything is covered back up.
Slow, controlled drying saves many floors. Boards that cupped or buckled badly are replaced.
Firm drywall can dry in place. Panels that swelled, sagged, or sat in floodwater are cut out.
If only clean rainwater reached it and it dries fast, carpet can sometimes stay. Floodwater-soaked carpet is replaced.
Keep them, even if they look ruined. Spread them out to air-dry, and ask a document restoration specialist about anything you can’t replace.
Most pieces dry and clean up well. Pieces left standing in floodwater can swell, warp, or crack.
Even if they look dry, get them checked by a technician before turning them on.
Both soak up water and rarely dry well enough to keep.
Padding absorbs contaminated water deep inside, where cleaning can’t reach.
Throw it out. Commercially canned goods with no dents or swelling can be saved after a thorough cleaning and sanitizing.
Out-of-town crews often show up and go door to door after big storms in central Indiana. Indiana law bars contractors from offering to pay or rebate any part of your insurance deductible, and homeowners generally have three business days to cancel a home improvement contract.
Call your insurer before signing anything, compare at least two written estimates, and ask to see proof of liability insurance and workers’ compensation. Inside Indianapolis, general contractors are licensed by the city’s Department of Business and Neighborhood Services, so ask for that license too, and make sure the name on it matches the name on your estimate.
Think a contractor is running a scam? Contact the Indiana Attorney General’s consumer protection line at (800) 382-5516 or IndianaConsumer.com.
Help beyond the storm
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Storm water finds its way into basements, attics, and wall cavities. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Kitchen fires, furnace problems, and space heaters cause a lot of winter fires here. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Damp basements and humid summers give mold plenty of chances in central Indiana. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
A storm can flood an office or tear into a warehouse roof, and every day you’re closed costs money. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (463) 255-2390 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
If the power is out, the sump pump is out too. Stay clear of water near the furnace, the water heater, or outlets, and call us to get it pumped out.
Insurance and claims
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Indiana Department of Insurance, (317) 232-2395 or (800) 622-4461.
Where we work
We work throughout Indianapolis and the suburbs around Marion County.
Don’t see your area listed? Call us and we’ll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
Watch out for anyone who shows up uninvited right after a storm, pushes for full payment up front, or offers to cover your deductible, which is illegal in Indiana. Call your insurer first, get more than one written estimate, and remember that you generally have three business days to cancel a home improvement contract.
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Day or night, weekend or holiday, call (463) 255-2390. A crew can be there within 45 minutes to start your free inspection.
Call (463) 255-2390Tell us what happened and we’ll call you right back.