Creek water and roof leaks reach every level of a Nashville home. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Nashville and nearby areas
A tornado, hail, or a rising creek can leave your home open and wet. Our crew handles storm damage restoration in Nashville, TN, and dries your home out. Call any time, day or night.
Call (615) 535-5734
We work with all major insurance carriers
Storm damage help
Storm water reaches Nashville homes from above and below. Wind and hail break roofs, while creeks and saturated ground push water into lower levels.
Drying has to happen quickly. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
On March 3, 2020, a tornado damaged homes across North Nashville, Germantown, and East Nashville.
Homeowners, property managers, and business owners call us after storms all year round. We work across East Nashville, Germantown, The Gulch, 12 South, Sylvan Park, Green Hills, Donelson, Bellevue, Antioch, and Madison.
Call Now (615) 535-5734Tarping after hail or tornado damage, crawl space and basement drying, insulation replacement, mold prevention, and rebuilding.
A hail leak or two usually dries in a few days. Homes hit by a tornado or by creek water often need several weeks of rebuilding.
Whether wind, hail, or rising water caused the damage, how far it spread, and the repairs.
A free inspection and estimate before any work starts.
Right after the storm
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or NES first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (615) 535-5734Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Open a claim and write down the claim number and your adjuster’s name.
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Look at the roof, upper floors, crawl space, or basement for water.
Treat every downed line as live, and stay away from water, fences, or trees touching one.
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Check licensing and get written estimates.
This offer can draw you into insurance fraud.
Common storm damage
Tornadoes, hail, and creek flooding shape the storm damage we see across Middle Tennessee.
Middle Tennessee spring storms can rip off roofing, break windows, and drop trees onto houses.
Hail cracks shingles and dents gutters, often main to leaks during the next storm.
Heavy rain can lift the Cumberland and Nashville creeks over their banks into nearby homes.
Large oaks and maples can split in high winds and land on roofs.
Saturated ground sends water under homes, soaking the subfloor.
Davidson County humidity lets mold grow quickly in soaked crawl spaces and drywall, sometimes in as little as a day.
How we help
First we close the house up: tarping roof damage, boarding windows, and pumping out standing water.
We trace water through every level. In multi-story homes, moisture meters follow it from the top floor down.
We remove only what won’t recover. Insulation that soaked up rain, drywall that swelled, and anything creek water reached come out. Firm framing stays to dry.
We dry, confirm, and rebuild. Every floor’s readings must match a dry room before we rebuild, which matters in tall infill homes where water travels down two or three levels.
What it usually meansWater pouring into upper floors
How we handle itTarped, dried, and soaked materials replaced.
What it usually meansMuddy water carrying debris and contaminants
How we handle itAnything porous it touched is removed, and the rest is disinfected.
What it usually meansSlow attic and ceiling leaks
How we handle itDried; wet insulation replaced.
What it usually meansA soaked crawl space
How we handle itPumped out and dried.
What it usually meansFast mold growth
How we handle itDried immediately.
What can be saved
In Nashville homes, from 1920s bungalows to new infill, the material, the type of water, and how quickly drying begins decide what stays. Here’s the usual pattern, and the inspection confirms it.
These clean well after sanitizing.
Usually dried in place.
Slow drying saves many floors.
Firm drywall can dry. Flood-soaked drywall comes out.
Carpet wet only from a roof leak and dried within a day or two sometimes stays. Carpet creek water reached is replaced.
Most solid wood pieces come back if they’re moved off wet floors the same day and dried slowly.
Have them tested before use.
Dry them flat.
Attic insulation and carpet pad that soaked through hold water too long to keep, so they’re replaced.
Contaminated water soaks the padding.
Throw it out.
Every big Middle Tennessee storm brings a wave of out-of-state roofers knocking from East Nashville to Murfreesboro. Hold off on anyone who wants the full price before the work begins.
Tennessee licenses contractors for larger projects through the Board for Licensing Contractors, so ask about licensing and get written estimates. Call your insurer first.
Shady sales tactics after a storm can be reported to the Tennessee Division of Consumer Affairs.
Help beyond the storm
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Creek water and roof leaks reach every level of a Nashville home. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Lightning and storm-damaged wiring can start fires, and a tornado can leave homes vulnerable afterward. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet crawl spaces and drywall in humid Middle Tennessee weather grow mold fast. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
A tornado or flood can close a restaurant, a shop, or a storage building. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (615) 535-5734 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Keep everyone away from damaged areas and call us. We’ll cover the openings and start drying.
Insurance and claims
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Tennessee Department of Commerce and Insurance.
Where we work
We serve Nashville and communities across Middle Tennessee.
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
On the wrong page, or is another location closer to you? Here are our nearest locations.
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and ask about Tennessee contractor licensing.
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Day or night, weekend or holiday, call (615) 535-5734. A crew can be there within 45 minutes to start your free inspection.
Call (615) 535-5734Tell us what happened and we'll call you right back.