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Storm and flood damage inside a home

Available 24/7 · Nashville and nearby areas

Storm Damage Restoration in Nashville, TN

A tornado, hail, or a rising creek can leave your home open and wet. Our crew handles storm damage restoration in Nashville, TN, and dries your home out. Call any time, day or night.

Call (615) 535-5734 Or request a free inspection online
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Storm damage help

Storm damage in Nashville

Water spreading across a floor inside a home

Storm water reaches Nashville homes from above and below. Wind and hail break roofs, while creeks and saturated ground push water into lower levels.

Drying has to happen quickly. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.

On March 3, 2020, a tornado damaged homes across North Nashville, Germantown, and East Nashville.

Homeowners, property managers, and business owners call us after storms all year round. We work across East Nashville, Germantown, The Gulch, 12 South, Sylvan Park, Green Hills, Donelson, Bellevue, Antioch, and Madison.

Call Now (615) 535-5734

Storm damage restoration at a glance

  • What’s included

    Tarping after hail or tornado damage, crawl space and basement drying, insulation replacement, mold prevention, and rebuilding.

  • Typical timeline

    A hail leak or two usually dries in a few days. Homes hit by a tornado or by creek water often need several weeks of rebuilding.

  • How cost is set

    Whether wind, hail, or rising water caused the damage, how far it spread, and the repairs.

First visit

A free inspection and estimate before any work starts.

Call (615) 535-5734

Right after the storm

What to do after a storm in Nashville

Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or NES first.

Not sure what needs to happen first? Call and walk through it with our crew.

Call (615) 535-5734

What to do

  • Photograph the damage

    Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.

  • Stop more water if it’s safe

    Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.

  • Call your insurer the same day

    Open a claim and write down the claim number and your adjuster’s name.

  • Keep damaged items and receipts

    Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.

  • Check on the whole house

    Look at the roof, upper floors, crawl space, or basement for water.

What not to do

  • Don’t go near downed power lines

    Treat every downed line as live, and stay away from water, fences, or trees touching one.

  • Don’t climb onto the roof

    A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.

  • Don’t walk or drive through floodwater

    Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.

  • Don’t sign with a door-knocker on the spot

    Check licensing and get written estimates.

  • Don’t let anyone cover your deductible

    This offer can draw you into insurance fraud.

Common storm damage

Types of storm damage we handle in Nashville

Tornadoes, hail, and creek flooding shape the storm damage we see across Middle Tennessee.

  • Tornadoes and Severe Winds

    Middle Tennessee spring storms can rip off roofing, break windows, and drop trees onto houses.

  • Hail

    Hail cracks shingles and dents gutters, often main to leaks during the next storm.

  • Creek and River Flooding

    Heavy rain can lift the Cumberland and Nashville creeks over their banks into nearby homes.

  • Fallen Trees

    Large oaks and maples can split in high winds and land on roofs.

  • Crawl Space Water

    Saturated ground sends water under homes, soaking the subfloor.

  • Mold After a Storm

    Davidson County humidity lets mold grow quickly in soaked crawl spaces and drywall, sometimes in as little as a day.

Restoration crew drying a home

How we help

How we handle storm damage

First we close the house up: tarping roof damage, boarding windows, and pumping out standing water.

We trace water through every level. In multi-story homes, moisture meters follow it from the top floor down.

We remove only what won’t recover. Insulation that soaked up rain, drywall that swelled, and anything creek water reached come out. Firm framing stays to dry.

We dry, confirm, and rebuild. Every floor’s readings must match a dry room before we rebuild, which matters in tall infill homes where water travels down two or three levels.

Call Now (615) 535-5734

Where the water came from matters

  • Rain through tornado or wind damage

    What it usually meansWater pouring into upper floors

    How we handle itTarped, dried, and soaked materials replaced.

  • Mill Creek or Richland Creek floodwater

    What it usually meansMuddy water carrying debris and contaminants

    How we handle itAnything porous it touched is removed, and the rest is disinfected.

  • Hail leaks

    What it usually meansSlow attic and ceiling leaks

    How we handle itDried; wet insulation replaced.

  • Water under the house

    What it usually meansA soaked crawl space

    How we handle itPumped out and dried.

  • Water left in humid weather

    What it usually meansFast mold growth

    How we handle itDried immediately.

What can be saved

What can be dried and what gets replaced

In Nashville homes, from 1920s bungalows to new infill, the material, the type of water, and how quickly drying begins decide what stays. Here’s the usual pattern, and the inspection confirms it.

  • Tile, concrete, metal, and glass

    Usually dried and kept

    These clean well after sanitizing.

  • Framing and subfloor

    Usually dried and kept

    Usually dried in place.

  • Hardwood floors

    Depends on water and timing

    Slow drying saves many floors.

  • Drywall

    Depends on water and timing

    Firm drywall can dry. Flood-soaked drywall comes out.

  • Carpet

    Depends on water and timing

    Carpet wet only from a roof leak and dried within a day or two sometimes stays. Carpet creek water reached is replaced.

  • Solid wood furniture

    Depends on water and timing

    Most solid wood pieces come back if they’re moved off wet floors the same day and dried slowly.

  • Electronics and appliances

    Depends on water and timing

    Have them tested before use.

  • Photos and documents

    Depends on water and timing

    Dry them flat.

  • Carpet pad and insulation

    Usually replaced

    Attic insulation and carpet pad that soaked through hold water too long to keep, so they’re replaced.

  • Upholstered furniture after floodwater

    Usually replaced

    Contaminated water soaks the padding.

  • Food that floodwater touched

    Usually replaced

    Throw it out.

How to spot a storm chaser

Every big Middle Tennessee storm brings a wave of out-of-state roofers knocking from East Nashville to Murfreesboro. Hold off on anyone who wants the full price before the work begins.

Tennessee licenses contractors for larger projects through the Board for Licensing Contractors, so ask about licensing and get written estimates. Call your insurer first.

Shady sales tactics after a storm can be reported to the Tennessee Division of Consumer Affairs.

Help beyond the storm

Other restoration services we offer in Nashville

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.

Water Damage service

Water Damage

Creek water and roof leaks reach every level of a Nashville home. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.

More about Water Damage
Fire and Smoke Damage service

Fire and Smoke Damage

Lightning and storm-damaged wiring can start fires, and a tornado can leave homes vulnerable afterward. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.

More about Fire and Smoke Damage
Mold Remediation service

Mold Remediation

Wet crawl spaces and drywall in humid Middle Tennessee weather grow mold fast. We find the moisture source, contain the area, remove the mold, and dry the space out.

More about Mold Remediation
Commercial Restoration service

Commercial Restoration

A tornado or flood can close a restaurant, a shop, or a storage building. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.

More about Commercial Restoration
Reconstruction service

Reconstruction

When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.

More about Reconstruction
Dealing with one of these?

Call and talk to our crew about what happened. The call is free, and so is the inspection.

Call (615) 535-5734

Our process

What happens after you call

  1. 1

    You call, we send a crew

    Call (615) 535-5734 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.

  2. 2

    We stop more water from getting in

    We tarp roof openings and board up broken windows and doors, so the next rain stays outside.

  3. 3

    We arrive and inspect

    The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.

  4. 4

    We pump out the water

    Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.

  5. 5

    We remove what can’t be saved

    Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.

  6. 6

    We compare with a dry room

    We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.

  7. 7

    We make the repairs

    When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.

Tornado or hail damage?

Keep everyone away from damaged areas and call us. We’ll cover the openings and start drying.

Call (615) 535-5734

Insurance and claims

Storm damage and your insurance claim

Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.

Some policies have a separate deductible for wind and hail, so check yours before you start repairs.

Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.

If a claim stalls, you can file a complaint with the Tennessee Department of Commerce and Insurance.

What your adjuster will ask for

  • The date of the storm and what happened
  • Photos and video of the outside and every damaged room
  • Damaged items you kept for them to see
  • Receipts for tarps, emergency repairs, and hotel stays

What we send them

  • Date-stamped photos of each damaged area
  • Moisture readings for every wet room
  • A line-by-line estimate for drying and rebuild
  • One point of contact for your adjuster

Where we work

Areas we serve around Nashville

We serve Nashville and communities across Middle Tennessee.

Nashville neighborhoods

  • East Nashville
  • Germantown
  • The Gulch
  • 12 South
  • Sylvan Park
  • Green Hills
  • Donelson
  • Bellevue
  • Antioch
  • Madison

Nearby cities

  • Franklin
  • Brentwood
  • Murfreesboro
  • Hendersonville
  • Mount Juliet
  • Smyrna
  • La Vergne
  • Gallatin
  • Goodlettsville
  • Lebanon
  • Nolensville
  • Spring Hill

Don't see your area listed? Call us and we'll tell you right away.

Call (615) 535-5734

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Nearby locations

Looking for a different location?

On the wrong page, or is another location closer to you? Here are our nearest locations.

Common questions

Nashville storm damage FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.

Does homeowners insurance cover storm damage in Tennessee?

Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.

Storm damage vs. flood damage: what's the difference?

Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.

Should I tarp my roof myself?

We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.

How can I tell if hail damaged my roof?

From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.

How do I avoid storm chasers in Nashville?

Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and ask about Tennessee contractor licensing.

How long does storm damage restoration take?

Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.

How much does storm damage restoration cost in Nashville?

It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.

Can I stay in my home during storm repairs?

Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.

Available 24/7

Get a free inspection

Day or night, weekend or holiday, call (615) 535-5734. A crew can be there within 45 minutes to start your free inspection.

Call (615) 535-5734

Or request a free inspection online

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