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Storm and flood damage inside a home

Available 24/7 · Atlanta and nearby areas

Storm Damage Restoration in Atlanta, GA

Wind, hail, or a fallen tree can open your roof to the next rain. Our crew handles storm damage restoration in Atlanta, GA, and dries your home out. Call any time, day or night.

Call (470) 659-8287 Or request a free inspection online
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Storm damage help

Storm damage in Atlanta

Water spreading across a floor inside a home

A damaged roof doesn’t stop leaking when the storm ends. Every rain after that sends more water into the attic, the insulation, and the ceilings below, often where you can’t see it.

Drywall and insulation that stay wet for more than a day or two can start growing mold. The EPA recommends drying water-damaged materials within 24 to 48 hours, so the first days after a storm count.

Atlanta gets hit from several directions: spring and summer thunderstorms with hail and high wind, tall pines and oaks that come down on roofs, and the remnants of tropical storms. Rain from Hurricane Helene set a 48-hour rainfall record in Atlanta in September 2024.

Homeowners, property managers, and business owners across Fulton, DeKalb, Clayton, Cobb, Douglas, Fayette, Rockdale, Henry, Gwinnett, and Paulding counties call us after storms all year round.

Call Now (470) 659-8287

Storm damage restoration at a glance

  • What’s included

    Emergency tarping and board-up, water removal, drying, tear-out of wet materials, mold prevention, and the repairs inside.

  • Typical timeline

    A few days to dry out a room or two. Several weeks or more when ceilings, walls, or floors need rebuilding, or the roof has to be fixed first.

  • How cost is set

    How much water got in, how long it sat, what has to be removed, and how much needs rebuilding.

First visit

A free inspection and estimate before any work starts.

Call (470) 659-8287

Right after the storm

What to do after a storm in Atlanta

Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Georgia Power first.

Not sure what needs to happen first? Call and walk through it with our crew.

Call (470) 659-8287

What to do

  • Photograph the damage

    Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.

  • Stop more water if it’s safe

    Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.

  • Call your insurer the same day

    Open a claim and write down the claim number and your adjuster’s name.

  • Keep damaged items and receipts

    Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.

  • Get more than one estimate

    Get more than one written estimate before you hire anyone for storm repairs.

What not to do

  • Don’t go near downed power lines

    Treat every downed line as live, and stay away from water, fences, or trees touching one.

  • Don’t climb onto the roof

    A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.

  • Don’t walk or drive through floodwater

    Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.

  • Don’t hire the first door-knocker

    Get written estimates and check references before you sign.

  • Don’t let anyone cover your deductible

    This offer can draw you into insurance fraud.

Common storm damage

Types of storm damage we handle in Atlanta

Storms do damage in a few different ways, and each one lets water into your home differently.

  • Wind and Hail Roof Damage

    High wind lifts shingles and hail cracks them. Water gets under the roof and soaks the insulation, and the first sign inside is often a stain on the ceiling below.

  • Fallen Trees and Limbs

    Atlanta’s tall pines and oaks can come down on roofs and porches in a strong storm. Once a tree breaks through the roof, rain pours straight in until the opening is covered.

  • Flash Flooding

    Heavy rain can overwhelm storm drains and creeks and push water into basements, crawlspaces, and ground floors. Water that pours in from outside brings mud, so everything it touches needs cleaning and sanitizing.

  • Wind-Driven Rain

    Strong wind pushes rain sideways through window frames, doors, and gaps in siding. The water runs down inside the wall, where it can sit for days.

  • Wet Attics and Ceilings

    Rain that gets past the roof soaks the insulation above the ceiling. Wet ceiling drywall can sag and come down, so keep everyone out from under it.

  • Mold After a Storm

    If water sits in walls, under floors, or in the crawlspace, mold can follow within a day or two. Drying everything fast is the best way to stop it. More about mold remediation

Restoration crew drying a home

How we help

How we handle storm damage

The first job is stopping more water from getting in. We cover roof openings and broken windows, then pump out standing water and set up drying equipment.

We find where the water went. Moisture meters show water inside walls, under floors, and in the attic insulation, even where everything looks dry.

We remove what can’t be dried. Soaked insulation, sagging ceiling drywall, and anything floodwater touched that can’t be cleaned come out. Drywall that stayed firm stays up and dries in place.

Then we dry it and rebuild. We dry until the wet rooms read close to a dry room elsewhere in the house. Once the roof is fixed, the same team repairs the ceilings and walls inside.

Call Now (470) 659-8287

Where the water came from matters

  • Rain through a damaged roof or window

    What it usually meansUsually clean water at first

    How we handle itDried and cleaned. Insulation it soaked is usually replaced.

  • Floodwater from outside

    What it usually meansDirty water that can carry sewage, mud, and debris

    How we handle itPorous materials it touched come out. Everything else is cleaned and sanitized.

  • Water that backed up through a drain

    What it usually meansSewage from an overloaded sewer line

    How we handle itTreated as contaminated. Stay out of it until it’s pumped out and cleaned.

  • Water sitting for more than a day or two

    What it usually meansMold risk, and clean water turning dirty

    How we handle itDried fast, with moisture checks until every room reads dry.

  • Water in the crawlspace or basement

    What it usually meansRunoff or groundwater pushing in

    How we handle itPumped out and dried. We’ll show you where it’s getting in.

What can be saved

What can be dried and what gets replaced

Whether something can be saved depends on what it’s made of, what kind of water reached it, and how fast it dries. Here’s a general guide. Your inspection gives you the real answer for your home.

  • Tile, concrete, metal, and glass

    Usually dried and kept

    These dry and clean up well, even after floodwater, once they’re sanitized.

  • Wood framing and subfloor

    Usually dried and kept

    Usually dried in place, and checked with a moisture meter before anything is closed up.

  • Hardwood floors

    Depends on water and timing

    Boards dried slowly and carefully can often be saved. Badly cupped or warped boards are replaced.

  • Drywall

    Depends on water and timing

    Drywall that stayed firm, with tight seams, can dry in place. Swollen, sagging, or floodwater-soaked drywall is cut out.

  • Carpet

    Depends on water and timing

    Carpet wet with clean rainwater and dried quickly can sometimes be saved. Carpet soaked by floodwater is replaced.

  • Solid wood furniture

    Depends on water and timing

    Usually dries and cleans up. Pieces that sat in floodwater for a long time may warp or split.

  • Electronics and appliances

    Depends on water and timing

    Have them checked before you plug them in, even if they look dry.

  • Photos and documents

    Depends on water and timing

    Don’t throw them out. Lay them flat to dry, and ask a specialist about anything important.

  • Carpet pad and insulation

    Usually replaced

    They hold water like a sponge and usually can’t be dried well enough to save.

  • Upholstered furniture and mattresses after floodwater

    Usually replaced

    Floodwater soaks into the padding, and it can’t be cleaned out.

  • Food that floodwater touched

    Usually replaced

    Throw it out. Undamaged, store-bought cans can be kept if they’re cleaned and sanitized.

How to spot a storm chaser

After big storms, out-of-town crews knock on doors across metro Atlanta. Georgia’s Attorney General and Insurance Commissioner warn that some ask for money up front and disappear, or offer to cover your deductible, which can drag you into insurance fraud.

Before you sign anything, call your insurance company, get more than one estimate, and ask for a business license, liability insurance, and workers’ compensation coverage. In Georgia, general contractors, electricians, plumbers, and HVAC contractors must be licensed with the Secretary of State, and you can look them up at sos.ga.gov.

Suspect fraud? Report it to Georgia’s Office of Commissioner of Insurance and Safety Fire at (404) 656-2070 or (800) 656-2298.

Help beyond the storm

Other restoration services we offer in Atlanta

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.

Water Damage service

Water Damage

Storms bring water in through roofs, windows, and basements. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.

More about Water Damage Restoration
Fire and Smoke Damage service

Fire and Smoke Damage

Grease fires, dryer fires, and old wiring start a lot of what we see. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.

More about Fire and Smoke Damage Restoration
Mold Remediation service

Mold Remediation

Mold grows where there’s moisture, often in places you can’t see. We find the moisture source, contain the area, remove the mold, and dry the space out.

More about Mold Remediation
Commercial Restoration service

Commercial Restoration

When your business is closed, you’re losing money every day. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.

More about Commercial Restoration
Reconstruction service

Reconstruction

When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.

More about Reconstruction
Dealing with one of these?

Call and talk to our crew about what happened. The call is free, and so is the inspection.

Call (470) 659-8287

Our process

What happens after you call

  1. 1

    You call, we send a crew

    Call (470) 659-8287 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.

  2. 2

    We stop more water from getting in

    We tarp roof openings and board up broken windows and doors, so the next rain stays outside.

  3. 3

    We arrive and inspect

    The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.

  4. 4

    We pump out the water

    Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.

  5. 5

    We remove what can’t be saved

    Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.

  6. 6

    We compare with a dry room

    We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.

  7. 7

    We make the repairs

    When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.

Tree on the house?

Keep everyone out of the rooms under it and away from any downed power lines. Call us, and we’ll get the opening covered and the water stopped.

Call (470) 659-8287

Insurance and claims

Storm damage and your insurance claim

Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.

Some policies have a separate deductible for wind and hail, so check yours before you start repairs.

Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.

If a claim stalls and you can’t sort it out with your insurer, Georgia’s Office of Commissioner of Insurance and Safety Fire has a consumer services division that handles homeowners claim complaints: (404) 656-2070 or (800) 656-2298.

What your adjuster will ask for

  • The date of the storm and what happened
  • Photos and video of the outside and every damaged room
  • Damaged items you kept for them to see
  • Receipts for tarps, emergency repairs, and hotel stays

What we send them

  • Date-stamped photos of each damaged area
  • Moisture readings for every wet room
  • A line-by-line estimate for drying and rebuild
  • One point of contact for your adjuster

Where we work

Areas we serve around Atlanta

Our Atlanta crew covers the city and the areas around it.

Counties

  • Fulton County
  • DeKalb County
  • Clayton County
  • Cobb County
  • Douglas County
  • Fayette County
  • Rockdale County
  • Henry County
  • Gwinnett County
  • Paulding County

Intown neighborhoods

  • Buckhead
  • Midtown
  • Virginia-Highland
  • Inman Park
  • Kirkwood
  • Grant Park
  • West End

Nearby cities

  • Decatur
  • Sandy Springs
  • South Fulton
  • Brookhaven
  • Dunwoody
  • Marietta
  • Smyrna
  • Roswell
  • Alpharetta
  • Johns Creek
  • Milton
  • Peachtree Corners
  • Tucker
  • Stonecrest
  • East Point
  • College Park
  • Stone Mountain

Don't see your area listed? Call us and we'll tell you right away.

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Common questions

Atlanta storm damage FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.

Does homeowners insurance cover storm damage in Georgia?

Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.

Storm damage vs. flood damage: what's the difference?

Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.

Should I tarp my roof myself?

We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.

How can I tell if hail damaged my roof?

From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.

How do I avoid storm chasers?

Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and look up a contractor’s license at sos.ga.gov.

How long does storm damage restoration take?

Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.

How much does storm damage restoration cost in Atlanta?

It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.

Can I stay in my home during storm repairs?

Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.

Available 24/7

Get a free inspection

Day or night, weekend or holiday, call (470) 659-8287. A crew can be there within 45 minutes to start your free inspection.

Call (470) 659-8287

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