Open 24 hours, every day
Hurricane damage, New River flooding, damp crawlspace, or mold behind a wall? Our Jacksonville, NC restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
Our first job is to stop the damage from getting worse. After that, we go through the property with you and put a free estimate in writing. Nothing gets started until you say so.
We do property damage restoration in Jacksonville, NC for houses, rentals, and commercial buildings. Water, fire, smoke, mold, and storm damage are all part of what we handle. Once things are dry, the same crew stays on to rebuild, so you aren't stuck hunting for another contractor.
As a disaster restoration company in Jacksonville, NC, we're backed by IICRC Certified Firm #70120685. Homeowners, military families, landlords, and local business owners in Onslow County call us when something goes wrong.
Homes and businesses
Each damage restoration service in Jacksonville, NC begins with a free inspection. Here's what we tend to see the most, and what our crew does about it.
Burst supply lines, overflowing AC units, and broken water heaters keep us busy. When a heavy storm rolls through, low streets flood and water slips in under the doors. Our crew removes the water, sets up dehumidifiers, and stops by daily to check moisture until the job is dry.
More about water damage restoration in Jacksonville, NC
After a kitchen fire, a dryer fire, or an electrical fire, soot ends up all over the house. We clean it off, deal with the odor at its source, and replace whatever is too far gone to save.
More about fire and smoke damage restoration in Jacksonville, NC
Coastal humidity gives mold everything it needs, and it can show up only days after a leak. We find it a lot in crawlspaces, in closets, and in rentals sitting empty between tenants. We take care of the moisture source first, then remove the mold and dry everything out.
More about mold remediation in Jacksonville, NC
In 2018, Hurricane Florence dumped record rain on Onslow County, and some homes sat in water for days. Plenty of smaller storms still bring wind and falling trees that tear up roofs. We dry the structure, pull out the wet materials, and fix the inside.
More about storm damage restoration in Jacksonville, NC
One roof leak over a shop on Western Boulevard, or one flooded office, is enough to close your doors. We plan the drying around the day you want to reopen, and we document each step for your insurance.
More about commercial restoration in Jacksonville, NC
Once the drying is finished, we replace what we removed. Depending on the job, that might be subfloor, drywall, flooring, cabinets, trim, or paint. It's one company from start to finish.
More about reconstruction in Jacksonville, NCTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Nate came out within the hour and knew exactly what he was doing. Our AC drain line failed and water got into the laundry room - he explained everything before starting and kept us posted the whole time. Highly recommend Nate and 24 Hour Flood Pros.
We dealt with hurricanes and honestly didn't know who to call. Cody showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.
Called after new river flooding caused a mess in our garage. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.
How it works
of Jacksonville, NCPick up the phone any time you need emergency disaster restoration in Jacksonville, NC. Let us know what happened, and a crew will be on the way.
You'll see our crew within 45 minutes. The inspection is free, and we snap photos and take moisture readings for your insurance while we're there.
We shut off the leak, then get the water out of the carpet, the floors, and the crawlspace.
Dehumidifiers work on pulling moisture out of the damp coastal air. We stop by daily and check the readings until everything is dry.
Every surface that water, soot, or smoke got to gets cleaned.
We put the walls, floors, and cabinets back together. Last, we send the final paperwork to your adjuster.
Insurance and claims
We work with all major insurance carriers. State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide are just some of them.
We begin documenting the damage the first day we're out. Your adjuster gets copies of our photos and moisture readings and can reach us directly with any questions.
Your policy is what decides coverage. We focus on keeping the paperwork clear and organized so the claim keeps moving.
Where we work
We provide restoration services in Jacksonville, NC and in towns throughout Onslow County and along the nearby coast.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in Jacksonville, NC aren't all set up the same way. Before you sign anything, ask these five questions.
Storm water keeps soaking into your floors and walls the whole time you wait. Pick a company that sends crews out 24/7, holidays too.
Ask for an actual arrival time. Right after a hurricane, a straight answer counts for even more.
Before any work begins, you should know what needs to be done and what it'll cost. Finding that out shouldn't cost you a thing.
IICRC firms keep their crews trained on current cleaning and drying standards. Get the firm number and check it online.
When your restoration company in Jacksonville, NC handles the rebuild too, you skip the hassle of hiring a second contractor.
Common questions
Wait until officials say it’s safe, then stay out of floodwater. Creeks and the New River can stay high for days after a storm. Photograph the damage, and we can remove water and dry the house.
It’s usually best to call a restoration company first so drying can start, then report the damage to your insurer the same day. We take photos and moisture readings before work begins, which helps your adjuster review the claim.
Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flooding usually needs a separate flood policy, and many North Carolina policies have a hurricane deductible. Review your policy or talk with your agent to confirm what’s included.
Pricing depends on how much area was affected, what materials got wet, and whether repairs are needed after drying. Many Jacksonville, NC jobs are rentals or slab homes, and cost depends on how far the water spread. A small, early leak usually costs far less than damage that spread through several rooms.
The inspection and written estimate are free, with no obligation. We walk you through the scope of work and expected costs, and discuss any payment requirements before restoration starts.
Usually, the landlord’s policy covers the building and your renters insurance covers your belongings. Notify your landlord right away and take photos. We can dry the home and provide documentation for the claim.
Available 24/7
Need a damage restoration service in Jacksonville, NC right now? Call (833) 243-5663 whenever you need us. A crew can be there within 45 minutes, and the inspection won't cost you anything.
Call (833) 243-5663Tell us what happened and we'll call you right back.