Creek floods and roof leaks leave Austin floors and walls soaked. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Austin and nearby areas
Storm Damage Restoration in Austin, TX
Hail, a falling limb, or creek flooding can leave your home open and wet. Our crew handles storm damage restoration in Austin, TX, and dries your home out. Call any time, day or night.
Call (512) 616-082745minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Austin
Hail damage around Austin is often invisible from the yard. A hail-bruised shingle may hold for a few rains, then leak when the next big storm arrives. From the ground, dented gutters and vents are often the first sign.
Speed matters once water gets in. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Central Texas is known as Flash Flood Alley. Thin soils and steep creeks send runoff downhill fast, and the 2013 Halloween flood put water into homes along Onion Creek.
Homeowners, property managers, and business owners across Travis, Williamson, Hays, Bastrop, Caldwell, and Burnet counties call us after storms all year round.
Call Now (512) 616-0827Storm damage restoration at a glance
What’s included
Emergency tarping, hail and wind repairs inside, flood water and mud removal, drying, mold prevention, and rebuilding.
Typical timeline
Wet rooms usually dry in a few days. Creek-flooded homes or hail leaks that soaked several ceilings can take a few weeks to rebuild.
How cost is set
Whether it was rain through the roof or creek water from outside, how far it spread, how long it sat, and the rebuild.
First visit
Call (512) 616-0827A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Austin
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Austin Energy first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (512) 616-0827What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Turn around at flooded crossings
Low-water crossings around Austin flood fast. Never drive into moving water.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t pay in full up front
Pay as the work gets done, and get every detail in writing.
Don’t cut limbs off the roof yourself
Trees under tension can shift suddenly. Call a tree crew.
Common storm damage
Types of storm damage we handle in Austin
Central Texas storms hit Austin homes from above and below, and each kind lets water in by a different route.
Hail Damage
Spring hailstorms crack shingles, dent vents, and break skylights, and the leaks often show up during the next rain.
Creek and Flash Flooding
Heavy rain on the Hill Country sends runoff rushing down creeks like Onion, Shoal, and Walnut, pushing water into nearby homes.
Fallen Trees and Limbs
High winds can snap heavy live oak and cedar elm limbs onto Austin roofs and windows.
Wind-Driven Rain
Severe thunderstorms push rain sideways under siding, around windows, and through roof vents.
Ice Storms
A rare Austin ice storm can drop limbs and power lines and weigh down roofs.
Mold After a Storm
Central Texas humidity can start mold in wet walls and floors within two days.
How we help
How we handle storm damage
We start by keeping the weather out: tarping roof holes, boarding broken windows, and pumping out standing water.
We map the water. Moisture meters find wet framing and insulation in the attic and walls, even where nothing shows yet.
We remove what can’t be saved. Soaked insulation, sagging ceilings, and anything creek water contaminated come out.
We dry, confirm, and rebuild. Readings must match a dry room before we close walls. After the roof is repaired, we rebuild inside.
Where the water came from matters
Rain through hail-bruised shingles
What it usually meansClean water running down attic rafters into insulation
How we handle itWe dry the attic and swap out insulation that soaked through.
Creek floodwater
What it usually meansContaminated water with silt and debris
How we handle itPorous materials come out; surfaces are sanitized.
A limb through the roof
What it usually meansRain pouring straight into a room
How we handle itWe tarp the opening and dry the room fast.
Water under flooring on the slab
What it usually meansHidden moisture beneath tile or laminate
How we handle itWe lift what’s needed and dry the slab.
Water that sat in humid weather
What it usually meansQuick mold growth
How we handle itDried immediately and checked daily.
What can be saved
What can be dried and what gets replaced
What we keep in an Austin home depends on the material, whether creek water touched it, and how fast drying begins. Here are typical results, and the inspection confirms them.
Tile, concrete, metal, and glass
Usually dried and keptThese clean up well, even after creek water, once sanitized.
Limestone and brick
Usually dried and keptHill Country limestone and brick veneer shrug off water. We dry the inside face and check the framing behind it.
Hardwood floors
Depends on water and timingBoards dried slowly and carefully can often be saved. Badly cupped or warped boards are replaced.
Drywall
Depends on water and timingFirm drywall can dry in place. Flood-soaked drywall is cut out.
Carpet
Depends on water and timingCarpet soaked only by clean rain and dried within a day or two sometimes stays. Creek-flooded carpet always goes.
Solid wood furniture
Depends on water and timingMost pieces dry well if moved quickly.
Electronics and appliances
Depends on water and timingHave them tested before use.
Photos and documents
Depends on water and timingDry them flat and ask a specialist about anything important.
Carpet pad and insulation
Usually replacedThey hold water and are replaced.
Upholstered furniture after creek water
Usually replacedContaminants soak deep into the padding.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big hailstorms, out-of-town roofers often go door to door across Austin neighborhoods. Texas law makes it illegal for a contractor to waive your deductible or promise a rebate on it.
Get more than one written estimate, pay as work is completed, and never sign a contract with blank spaces. Call your insurer before you sign anything.
Austin homeowners can report a contractor offering a deductible waiver to the Texas Attorney General’s Consumer Protection Hotline, (800) 621-0508.
Help beyond the storm
Other restoration services we offer in Austin
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Lightning and electrical fires can follow severe storms. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Austin’s humid air helps mold take hold in walls that stay wet. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Hail and flooding can close a store or office. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (512) 616-0827Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (512) 616-0827 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Limb through the roof?
Call (512) 616-0827Keep everyone out of that room, don’t try to remove the limb yourself, and call us. We’ll tarp the opening and start drying.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Texas Department of Insurance, (800) 252-3439.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Austin
We serve Austin and its surrounding Central Texas towns.
Counties
- Travis County
- Williamson County
- Hays County
- Bastrop County
- Caldwell County
- Burnet County
Nearby cities
- Round Rock
- Cedar Park
- Georgetown
- Pflugerville
- Leander
- Kyle
- Buda
- San Marcos
- Lakeway
- Bee Cave
- Manor
- Hutto
Don't see your area listed? Call us and we'll tell you right away.
Call (512) 616-0827Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
Austin storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Texas?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Austin?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and remember that Texas law forbids a contractor from covering your deductible.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Austin?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (512) 616-0827. A crew can be there within 45 minutes to start your free inspection.
Call (512) 616-0827Or request a free inspection online
Tell us what happened and we'll call you right back.