Street flooding and hail leaks leave Dallas floors and walls soaked. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Dallas and nearby areas
Storm Damage Restoration in Dallas, TX
Hail, a tornado, or a flash flood can leave your home open and wet. Our crew handles storm damage restoration in Dallas, TX, and dries your home out. Call any time, day or night.
Call (469) 430-257345minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Dallas
DFW sees some of the most frequent large hail in the country, and hail damage rarely shows from the driveway. Cracked shingles and bruised decking start leaking on the next rain, often weeks later.
Water inside has to come out fast. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
In August 2022, heavy rain flooded streets and homes across Dallas.
Homeowners, property managers, and business owners across Dallas, Collin, Denton, Tarrant, Rockwall, and Kaufman counties call us after storms all year round.
Call Now (469) 430-2573Storm damage restoration at a glance
What’s included
Hail and wind tarping, tornado debris cleanup inside, flood water removal, slab drying, mold prevention, and rebuilding.
Typical timeline
Most rooms dry in a few days. Homes hit by a tornado or flash flood can take several weeks to rebuild.
How cost is set
Whether hail, wind, or floodwater got in, how far it spread, how long it sat, and the repairs.
First visit
Call (469) 430-2573A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Dallas
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Oncor first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (469) 430-2573What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Turn around at flooded streets
Underpasses and low roads in Dallas flood fast. Never drive into water.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t pay in full up front
Pay as the work gets done, and get every detail in writing.
Don’t let anyone cover your deductible
If a door-knocking roofer offers to cover your deductible, say no. Texas law forbids it.
Common storm damage
Types of storm damage we handle in Dallas
North Texas storms hit Dallas homes from every direction, and each type of storm brings water in by its own path.
Hail Damage
Big North Texas hail cracks shingles and skylights and dents vents, leaving the roof open to more rain.
Tornado and Straight-Line Winds
Tornadoes and strong gusts can strip roofing, shatter windows, and push debris into Dallas walls.
Flash Flooding
Heavy rain overwhelms storm drains and sends water into low-lying homes, garages, and underpasses.
Wind-Driven Rain
Severe thunderstorms push rain under siding and around windows, soaking wall cavities.
Ice Storms
An ice storm can glaze Metroplex trees and lines, and heavy branches may break onto roofs.
Mold After a Storm
Damp Dallas walls and soaked flooring give mold an easy home.
How we help
How we handle storm damage
We start by closing the house up: tarping hail and wind damage and boarding broken windows.
We track the water. Moisture meters follow leaks through the attic and walls and check under flooring on the slab.
We remove what won’t dry. Soaked insulation, sagging drywall, and anything floodwater reached come out.
We dry and rebuild. Readings must match a dry room before we rebuild, after the roof is repaired.
Where the water came from matters
Hail breaking shingles and skylights
What it usually meansRain leaking into the attic during the next storm
How we handle itWe dry the attic and swap out any insulation that got soaked.
Street flooding pushing into the house
What it usually meansDirty water carrying debris from storm drains
How we handle itAnything porous it touched is removed, and hard surfaces are disinfected.
Tornado or wind damage
What it usually meansRain entering through broken windows and roof openings
How we handle itWe tarp, board up, and dry the rooms.
Water trapped under tile or wood on the slab
What it usually meansMoisture that hides beneath the flooring
How we handle itWe lift what’s needed and dry the slab before reinstalling.
Water left in humid weather
What it usually meansQuick mold growth
How we handle itDried immediately with daily checks.
What can be saved
What can be dried and what gets replaced
In Metroplex homes, what can be saved depends on the material, whether hail-leak rain or street floodwater reached it, and how fast we start drying. These are the usual results, and the inspection confirms them.
Tile, concrete, metal, and glass
Usually dried and keptThese clean up well, even after floodwater.
Brick and stone veneer
Usually dried and keptMasonry handles water well. We dry the interior side.
Hardwood floors
Depends on water and timingEngineered and solid hardwood can often be saved with slow drying. Boards that sat in street floodwater are replaced.
Drywall
Depends on water and timingCeiling drywall below a hail leak often sags and has to go. Wall drywall that stayed firm usually dries where it is.
Carpet
Depends on water and timingClean rain and fast drying can save it.
Solid wood furniture
Depends on water and timingDining tables and dressers usually recover if they’re lifted off wet carpet quickly.
Electronics and appliances
Depends on water and timingHave them tested before use.
Photos and documents
Depends on water and timingLay photos and papers flat in an air-conditioned room, then ask a specialist about anything you can’t replace.
Carpet pad and insulation
Usually replacedBlown-in attic insulation that soaked up hail-leak water, plus carpet pad, gets replaced.
Upholstered furniture after floodwater
Usually replacedContaminants soak into the padding.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After big hail days, out-of-state roofing crews flood DFW neighborhoods with door hangers and knocks. Texas law bars them from waiving or rebating your deductible.
Compare written bids from established local contractors, pay only as work is finished, and never sign a contract with blank spaces. Talk to your insurer before signing.
Dallas-area homeowners who get a deductible-waiver pitch can call the Attorney General’s consumer line at (800) 621-0508 to report it.
Help beyond the storm
Other restoration services we offer in Dallas
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Lightning, storm-damaged wiring, and space heaters during winter outages can start fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
North Texas humidity gives mold a quick start in wet drywall and under flooring. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Dallas stores, offices, and apartment complexes all take hail and tornado damage. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (469) 430-2573Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (469) 430-2573 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Hail damage leaking weeks later?
Call (469) 430-2573Hail-bruised shingles in Dallas often leak weeks after the storm. If you see a new ceiling stain, call us for a free inspection.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Texas Department of Insurance, (800) 252-3439.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Dallas
We serve Dallas and communities across the Metroplex.
Counties
- Dallas County
- Collin County
- Denton County
- Tarrant County
- Rockwall County
- Kaufman County
Nearby cities
- Plano
- Irving
- Garland
- Richardson
- Mesquite
- Carrollton
- Frisco
- McKinney
- Arlington
- Grand Prairie
- Rockwall
- Forney
Don't see your area listed? Call us and we'll tell you right away.
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Nearby locations
Looking for a different location?
On the wrong page, or is another location closer to you? Here are our nearest locations.
Austin, TX
View Austin storm damage services →Oklahoma City, OK
View Oklahoma City storm damage services →Houston, TX
View Houston storm damage services →Common questions
Dallas storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover hail damage in Texas?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Dallas?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and remember that Texas law forbids a contractor from covering your deductible.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Dallas?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (469) 430-2573. A crew can be there within 45 minutes to start your free inspection.
Call (469) 430-2573Or request a free inspection online
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