Hail leaks and creek flooding soak San Antonio homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · San Antonio and nearby areas
Storm Damage Restoration in San Antonio, TX
Hail, creek flooding, or a stalled Gulf storm can leave your home leaking and wet. Our crew handles storm damage restoration in San Antonio, TX, and dries your home out. Call any time, day or night.
Call (830) 250-606045minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in San Antonio
Hail damage is easy to miss from the ground. The April 2016 hailstorm cracked roofs and skylights across the North Side, and many leaks didn’t show until later storms.
In South Texas heat and humidity, wet materials start breaking down quickly. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Bexar County has many low-water crossings, and creeks like Salado and Leon rise fast.
Homeowners, property managers, and business owners across Bexar, Comal, Guadalupe, Medina, Kendall, and Wilson counties call us after storms all year round.
Call Now (830) 250-6060Storm damage restoration at a glance
What’s included
Hail and wind tarping, Salado and Leon creek flood cleanup, attic insulation replacement, drying in the heat, and rebuilding.
Typical timeline
A hail leak in one room often dries in a few days. Creek-flooded first floors usually take several weeks.
How cost is set
Pricing depends on how much of the roof hail cracked, whether Salado or Leon Creek water got inside, drying in the heat, and the rebuild.
First visit
Call (830) 250-6060A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in San Antonio
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or CPS Energy first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (830) 250-6060What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Turn around at low-water crossings
Bexar County crossings flood fast, and the water can be deeper than it looks.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t pay in full up front
Pay as the work gets done, and get every detail in writing.
Don’t let anyone cover your deductible
Texas law forbids contractors from covering or rebating your deductible.
Common storm damage
Types of storm damage we handle in San Antonio
Hill Country hail, creek flooding, and Gulf moisture shape the storm damage we see across Bexar County.
Large Hail
Spring supercells over San Antonio can drop hail that breaks skylights, cracks tile, and dents AC units.
Creek Flooding
Heavy rain pushes Salado, Leon, and other creeks over low-water crossings and into nearby homes.
Straight-Line Winds
Severe storms can lift roofing and drop live oak limbs onto homes.
Gulf Tropical Rain
Tropical systems drifting inland can bring days of heavy rain to the San Antonio area.
Winter Freeze Storms
Rare hard freezes can burst pipes, as the February 2021 storm showed across Texas.
Mold After a Storm
South Texas heat and humidity let mold spread quickly in wet walls and attics.
How we help
How we handle storm damage
First we close the house: tarping hail and wind damage and pulling out standing water.
We trace water through the attic. Moisture meters follow hail leaks from the decking to the insulation and ceilings.
We pull out what won’t dry. Blown-in attic insulation soaked by hail leaks, sagging ceilings, and anything creek water touched are removed.
We dry in the heat and rebuild. Readings must match a dry room before we rebuild the interior.
Where the water came from matters
Hail cracking shingles or clay tile
What it usually meansRain dripping through the attic onto drywall ceilings
How we handle itWe dry the attic and replace insulation that soaked through.
Salado or Leon Creek over its banks
What it usually meansSilty creek water entering the first floor
How we handle itWet porous materials are removed, and every surface it reached is disinfected.
A live oak limb punching through the roof
What it usually meansRain falling straight into a bedroom or den
How we handle itThe opening is tarped and the room dried quickly.
Water under tile on the slab
What it usually meansHidden moisture beneath the floor
How we handle itTile lifted where needed and the slab dried.
Water left in South Texas heat
What it usually meansFast mold growth
How we handle itDried immediately.
What can be saved
What can be dried and what gets replaced
In San Antonio homes, outcomes depend on the material, whether hail-leak rain or creek water reached it, and how fast drying starts in the heat. The inspection confirms each item.
Saltillo tile, concrete, metal, and glass
Usually dried and keptThese clean well after sanitizing.
Limestone and stucco walls
Usually dried and keptHill Country limestone and South Texas stucco shrug off rain. Our crew dries the inside face and checks the studs behind it.
Wood floors
Depends on water and timingOriginal pine floors in older homes can often be dried slowly.
Drywall
Depends on water and timingCeilings under hail leaks often come down; firm walls can dry.
Carpet
Depends on water and timingRain-wet carpet dried fast may be saved.
Wood furniture
Depends on water and timingHeavy mesquite and oak pieces generally recover when they’re lifted out of standing water early.
Electronics and appliances
Depends on water and timingHave them tested.
Photos and documents
Depends on water and timingFamily photos and papers should dry flat somewhere cool. A document specialist can often restore them.
Insulation and carpet pad
Usually replacedBlown-in attic insulation and carpet pad that soaked up water mat down and are replaced.
Upholstery after creek water
Usually replacedContaminated water soaks the padding.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After major Bexar County hailstorms, out-of-state roofers pour in. Texas law makes it illegal for any contractor to waive or rebate your deductible.
Compare written bids from established San Antonio contractors, pay as work is finished, and call your insurer before signing.
If a roofer offers to cover your deductible, report it to the Texas Attorney General’s consumer line at (800) 621-0508.
Help beyond the storm
Other restoration services we offer in San Antonio
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Lightning strikes during severe storms can start attic fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
South Texas humidity grows mold fast in wet attics and walls. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Hail and creek floods can close River Walk restaurants, Pearl District shops, and nearby warehouses. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (830) 250-6060Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (830) 250-6060 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Hail damage leaking months later?
Call (830) 250-6060Hail-cracked roofing in San Antonio may hold for a while, then leak in a later storm. Call us for a free inspection.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Texas Department of Insurance, (800) 252-3439.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around San Antonio
We serve San Antonio and communities across Bexar County and the Hill Country edge.
Counties
- Bexar County
- Comal County
- Guadalupe County
- Medina County
- Kendall County
- Wilson County
Nearby cities
- New Braunfels
- Schertz
- Cibolo
- Converse
- Universal City
- Leon Valley
- Helotes
- Alamo Heights
- Boerne
- Seguin
- Castroville
- Floresville
Don't see your area listed? Call us and we'll tell you right away.
Call (830) 250-6060Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
San Antonio storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover hail damage in Texas?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in San Antonio?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and remember that Texas law forbids a contractor from covering your deductible.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in San Antonio?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (830) 250-6060. A crew can be there within 45 minutes to start your free inspection.
Call (830) 250-6060Or request a free inspection online
Tell us what happened and we'll call you right back.