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Restoration crew responding to a water damage emergency

Available 24/7 · Austin and nearby areas

Water Damage Restoration in Austin, TX

A burst pipe or a clogged AC drain line can soak your home fast. Our crew handles water damage restoration in Austin, TX. We get the water out and dry your home from top to bottom. Call any time, day or night.

Call (512) 763-5406
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Water damage help

Why Water Damage Gets Worse the Longer It Sits

Water spreading across a floor inside a home

The first hours count the most. Drywall, wood, and carpet pad absorb water quickly. If they dry within a day or two, mold usually doesn’t have time to grow.

Austin averages about 36 inches of rain a year, but it often arrives all at once. On Halloween 2013, Onion Creek rose 11 feet in 15 minutes and crested at a record 41 feet. More than 600 homes flooded.

A floor can look fine on top and still be soaked underneath. Water slides under vinyl, tile, and laminate and settles into the subfloor. We measure below the surface before we call any room dry.

Homeowners, landlords, and business owners across Travis, Williamson, and Hays counties call us all year.

Call Now (512) 763-5406

Austin weather and housing

Common Causes of Water Damage in Austin

  • Flash floods

    On Memorial Day 2015, Camp Mabry recorded 5.20 inches of rain in 24 hours, a daily record. That May brought 17.59 inches in all, the wettest May on record there.

  • Extreme heat

    In 2023, Austin hit 100°F or higher for 45 days in a row. AC units in attics run nonstop in that heat, and a clogged drain line can overflow into the ceiling below.

  • Hard freezes

    During the February 2021 winter storm, Austin lost 325 million gallons of water to burst pipes. About 1,500 customers had to call the city for emergency water shutoffs.

  • Appliance leaks

    Washer hoses, dishwasher lines, and ice-maker lines can give out without warning. A small drip behind a machine can run for days before anyone notices.

More Austin homes were built in the 2010s than in any other decade, and in newer homes a small leak can hide behind fresh drywall. In older central neighborhoods, aging pipes tend to leak first.

Restoration crew drying a water damaged home

How we help

How We Handle Water Damage

The first step is stopping the leak and removing standing water. Then we bring in air movers and dehumidifiers. We record moisture levels every day until the readings confirm the space is dry.

Wood floors can’t be rushed. We remove the water fast, then dry the boards gradually so they don’t crack. Boards that have cupped badly usually need to be replaced.

If water reached the inside of a wall, we open a small section so air can get to the framing. We don’t start repairs until everything tests dry. The crew that dries your home also rebuilds it, so you’re not handed off to strangers.

Call Now (512) 763-5406

Water damage rarely comes alone

Other Restoration Services We Offer in Austin

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage

Mold Remediation service

Mold Remediation

Austin’s warm, humid air helps mold grow fast after a leak, often in spots you can’t see. We locate the water source first. Then we seal off the area, remove the mold, and dry the space.

More about Mold Remediation
Storm Damage service

Storm Damage

Hail, strong winds, and heavy downpours can damage your roof and let water into the attic and ceilings. We dry the structure, tear out soaked drywall and insulation, and repair the walls and ceilings.

More about Storm Damage
Commercial Restoration service

Commercial Restoration

Each day your business stays closed is lost revenue. We plan the cleanup and drying around reopening your doors as soon as possible. We also document every step for your insurance company.

More about Commercial Restoration
Reconstruction service

Reconstruction

Once everything is dry, we fix what the water damaged. We handle drywall, flooring, cabinets, and paint. The same crew takes care of cleanup and repairs, so there’s no need for another contractor.

More about Reconstruction
Dealing with one of these?

Call our crew and walk us through what happened. The call is free, and so is the inspection.

Call (512) 763-5406

Our process

Our Austin Water Damage Restoration Process

  1. 1

    You call, we send a crew

    Call anytime, including nights, weekends, and holidays. Let us know what happened and where the water is. If it’s still running, we’ll guide you through turning it off.

  2. 2

    We arrive and inspect

    We figure out where the water started and how far it went. Moisture meters show us water hiding in walls and under floors. We take photos for your insurance, and the inspection costs nothing.

  3. 3

    We cut out ruined drywall

    Drywall that swelled or sat in water can’t be dried and reused. We take it out now and put new drywall in later. Pieces that stayed solid can dry in place.

  4. 4

    We compare it with a dry room

    We check the wet rooms with a moisture meter. Then we check a dry room in the same house. When the readings line up, the wet rooms are dry.

  5. 5

    We wipe down hard surfaces

    We clean cabinets, counters, and other hard surfaces with mild soap and let them dry. Stubborn spots get a good scrub.

  6. 6

    We work with your insurance

    We send your insurer the photos, moisture readings, and estimate. We stay in contact with your adjuster until the claim is done, so you’re not doing it alone.

  7. 7

    We make the repairs

    When you’re ready, the same team hangs new drywall, installs cabinets, and paints.

  8. 8

    Final check with you

    We walk the finished work with you to make sure you’re satisfied. Then we send the final records to your insurance company to close the claim.

Stay Out From Under a Sagging Ceiling

A wet ceiling that sags can fall. Keep everyone out of that room and call us now.

Call (512) 763-5406

Where we work

Water Damage Restoration Near Austin

Our Austin crew covers the city, the suburbs, and the communities across Central Texas.

Counties

  • Travis County
  • Williamson County
  • Hays County
  • Bastrop County
  • Caldwell County
  • Burnet County
  • Blanco County
  • Comal County
  • Lee County
  • Bell County

Nearby cities

  • Round Rock
  • Cedar Park
  • Georgetown
  • Pflugerville
  • Leander
  • Kyle
  • Buda
  • San Marcos
  • Lakeway
  • Bee Cave
  • Manor
  • Hutto
See all our Austin services

Don’t see your area listed? Call us and we’ll let you know right away.

Call (512) 763-5406

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Common questions

Water Damage Restoration in Austin: FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can arrive within 45 minutes. We work 24/7, including nights, weekends, and holidays. Call the moment you find the damage.

What should I do first if a pipe bursts in my Austin home?

Close the main shutoff valve, then open a faucet to drain the line. Move rugs and furniture out of the wet area. After a hard freeze, check your pipes again as they thaw. A broken pipe often leaks inside the wall, so call us and we’ll find where the water went.

What’s the difference between water damage and flood damage?

Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. That matters because most standard home policies don’t cover flooding. If you live near Onion Creek, Shoal Creek, or another Austin creek, ask your agent about flood coverage.

Do you work with my insurance company?

Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. From day one, we take the photos and moisture readings adjusters want and send them to your carrier. For damage your policy covers, we bill your insurance directly.

How much does water damage restoration cost in Austin?

The inspection and estimate are free, so you’ll see the cost before any work begins. Your estimate lists each wet room, what can dry in place, and what has to be torn out and rebuilt. A small leak caught early costs far less than water that has spread through several rooms.

Available 24/7

Water Damage Emergency in Austin?

Day or night, weekend or holiday, call (512) 763-5406. A crew can be there within 45 minutes to start your free inspection.

Call (512) 763-5406

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