Available 24/7 · Albuquerque and nearby areas
Most swamp cooler leaks don't announce themselves. The line drips into the attic for days, and then one morning there's a brown ring on the ceiling. 24 Hour Flood Pros does water damage restoration in Albuquerque, NM, and we'll track down where that water went, get it out, and dry the place properly. Call us day or night, weekends and holidays too.
Call (505) 216-6760
We work with all major insurance carriers
Water damage help
Back in February 2011, the Sunport sat below freezing for 88 straight hours. Pipes split all over central New Mexico, in houses, shops, even municipal buildings. That was a rough week, but a leak doesn't need record cold. A supply line gives out in July. The water heater in the garage finally quits. Here's what matters most: drywall and framing that dry out within a day or two usually don't grow mold. Wait longer and the odds turn against you.
People figure the dry air here will do the work. It helps, sure, but only on top. Carpet can feel fine by dinnertime while the pad and slab under it are still soaked. Tile and vinyl hide water underneath the same way, which is why we check floors with a moisture meter and not the palm of a hand.
Calls come in year-round from homeowners, landlords, and business owners in Bernalillo, Sandoval, and Valencia counties.
Call Now (505) 216-6760Albuquerque weather and housing
Officially, monsoon season runs June 15 through September 30, but the damage tends to arrive in bursts. On July 23, 2025, one storm dumped one to two inches on the North Valley. Water got into a business on 4th Street in Los Ranchos and a house close by. It slips in under doors and wicks up the base of outside walls.
Plenty of Pueblo Revival and Territorial homes have flat roofs with a parapet wall around the edge. The only way out for rain is the canales, those little spouts poking through the parapet. Leaves pile up, or a bird builds a nest in one, and the water just sits there. Sooner or later it finds a seam.
Drive down almost any older street in Albuquerque and you'll count evaporative coolers on the roofs. When a float valve sticks or the pan rusts out, water runs into the attic, sometimes for weeks. Nobody notices until there's a stain, and by then the insulation is usually wet through.
Nights here get colder than visitors expect. Pipes in outside walls, crawlspaces, and unheated garages are the usual ones to split. Forgot to drain the cooler line in October? That one can freeze and burst too, and it sits right over your ceiling.
How old the house is matters more than most people think. In Old Town and the North Valley, adobe walls pull water up from a wet floor like a sponge, and the plaster keeps it out of sight longer than drywall would. The Northeast Heights is a different story. A lot of those ranch houses went up in the '50s and '60s, and some still run on their original supply lines and valves.
We run into all four of these on both sides of the Rio Grande, inside the city limits and well past them.
How we help
Standing water comes out first. Then the dehumidifiers and air movers go in, room by room. A lot of Albuquerque homes have Saltillo tile, and once its sealer wears thin it soaks water right up. It's fired clay, after all. So we meter the floor under the tile and grout, because the shiny top tells you nothing.
Plaster and stucco hold onto water longer than drywall does. If it made it to the framing, we'll cut a small opening so air can actually reach the studs. Someone from the crew stops by daily, takes readings, and shifts the fans as different spots dry out.
When the numbers say it's dry, that same crew moves on to repairs: drywall, stucco patches, floors, and paint. No hunting around for a second contractor to finish the job.
Water damage rarely comes alone
The inspection and estimate are free on every job. A leak rarely stays just a leak, so here's what else 24 Hour Flood Pros takes care of.
Dry climate or not, mold only needs one spot that never quite dries. Under the kitchen sink is a classic. So is the drywall behind a cooler line that's been dripping all summer. We stop the moisture first, close the area off, take the growth out, and dry it so it doesn't come right back.
More about Mold Remediation in Albuquerque
Spring winds peel back roofing and toss debris through windows. A few weeks later a monsoon storm rolls in and pours straight through the gap. The attic insulation gets soaked first, then the ceiling below it. We dry the structure, tear out wet insulation and drywall, and rebuild the ceilings and walls.
More about Storm Damage in Albuquerque
An overflowing restroom at a shop. A sprinkler line that bursts in a warehouse. Either one can shut a business down for days. We schedule extraction and drying around your hours wherever we can so the doors open sooner, and we document each step for your insurance carrier.
More about Commercial Restoration in Albuquerque
Once it's dry, we rebuild. Drywall, insulation, floors, cabinets, trim, paint. On the Southwest-style houses we handle the stucco and plaster work too. It's one company the whole way, which means fewer strangers walking through your living room.
More about Reconstruction in AlbuquerqueJust call and describe what you're looking at. Talking to us costs nothing, and neither does the inspection.
Our process
Call (505) 216-6760 whenever it happens, even 2 a.m. on a holiday. Tell us which rooms are wet and where you think it's coming from, and a crew heads your way. Water still running? We'll stay on the line and help you find the shutoff.
A crew can be there within 45 minutes. The 24 Hour Flood Pros team tracks down the source, then uses moisture meters to see how far the water traveled inside walls and under floors. We shoot date-stamped photos for your insurance. There's no charge for any of it.
Drywall that swelled up, went soft, or sat in standing water gets cut out and replaced later. If a wall is still firm and the seams are tight, it stays and dries in place. Attic insulation soaked by a roof or cooler leak comes out too.
We meter the wet rooms, then meter a dry room somewhere else in the house to compare. Low humidity here makes surfaces feel dry fast, so we go by the numbers and not by touch. Once the wet rooms read about the same as the dry one, drying is done.
Cabinets, counters, and baseboards get washed with a mild cleaner and left to dry. If something won't wipe clean, we scrub it. Nothing the water dragged in gets left behind.
Your carrier gets the photos, the moisture logs, and a line-by-line estimate straight from us. The adjuster has one person at our company to call directly, so you aren't stuck relaying messages back and forth.
When you're ready, the same team takes on the repairs. Drywall gets hung and finished, flooring and cabinets get replaced, stucco or plaster gets patched, and then we paint. We want your place looking like the leak never happened.
We walk the finished rooms with you and go over everything we did. After that, the final paperwork goes to your insurance company so the claim can close.
Cooler and roof leaks can pool on top of ceiling drywall until it lets go. Keep the kids and pets out of that room. Then call us, and we'll drain it the safe way.
Where we work
We cover Albuquerque on both sides of the Rio Grande, plus the smaller towns that ring the city.
Your town not on the list? Give us a call. We'll tell you right then if a crew can get to you.
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Common questions
A crew can get anywhere in the greater Albuquerque metro within 45 minutes. We're open 24/7, nights, weekends, and holidays included, so call the minute you find water.
It depends on where the water came from. A burst pipe, a leaky water heater, a swamp cooler line that cracks in the attic: those count as water damage. Monsoon runoff or an arroyo that overflows and pushes in from outside is flood damage, and most standard home policies don't cover it.
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, the records go to your carrier, and we help you through the claim from there. For damage your policy covers, we bill your insurance directly.
Plenty of it can be, depending on what it's made of and how long it sat wet. Solid wood needs to dry slowly and out of the sun, because Albuquerque air can pull moisture out too fast and crack it. Rugs and upholstered pieces need attention early. If it's a valuable antique, show it to a furniture restorer before you haul it to the curb.
A few things drive the price: how many rooms got wet, what materials the water hit, and how much has to come out and be rebuilt. The inspection and estimate are free, so you'll know the number before we start. If insurance is paying, the itemized estimate goes straight to your adjuster.
Available 24/7
Call (505) 216-6760, any hour, weekends and holidays included. A crew can be at your door within 45 minutes to do the free inspection and start getting the water out.
Call (505) 216-6760Send us a quick note about what happened, and someone on our Albuquerque team will call you back.