Monsoon leaks and runoff leave ceilings and floors wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Albuquerque and nearby areas
Storm Damage Restoration in Albuquerque, NM
A monsoon downpour, hail, or a clogged canale can send water through a flat roof and into your ceilings. Our crew handles storm damage restoration in Albuquerque, NM, and dries your home out. Call any time, day or night.
Call (505) 216-676045minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Albuquerque
Monsoon damage tends to keep going after the storm moves on. Water that ponds on a flat roof finds every seam in the membrane, and it can drip into ceilings for days.
Wet drywall, insulation, and wood need to dry fast. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Albuquerque’s rain comes in short, hard bursts during the summer monsoon. In July 2025, a storm flooded streets and pushed water into homes in the North Valley.
Homeowners, property managers, and business owners call us after storms all year round. We work across Nob Hill, Old Town, Downtown, Uptown, Barelas, Northeast Heights, Four Hills, North Valley, South Valley, and Westside.
Call Now (505) 216-6760Storm damage restoration at a glance
What’s included
Roof tarping, water and mud removal, drying, mold prevention, and repairs.
Typical timeline
Most rooms dry in a few days. Ceilings below a flat-roof leak or rooms hit by runoff can take a few weeks to rebuild.
How cost is set
The size of the wet area, whether it was rain or muddy runoff, how long it sat, and the repairs needed.
First visit
Call (505) 216-6760A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Albuquerque
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or PNM first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (505) 216-6760What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Clear runoff paths if it’s safe
If muddy water is pooling against a door, a few sandbags or a shovel can redirect it, but don’t wade into flowing water.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t sign with the first door-knocker
Out-of-town roofers sometimes follow big storms. Check their New Mexico license first.
Don’t let water sit in the ceiling
A sagging ceiling can hold a lot of water. Keep people out of that room and call us.
Common storm damage
Types of storm damage we handle in Albuquerque
High-desert storms damage Albuquerque homes in a few predictable ways, and each one gets water inside by a different route.
Flat Roof and Canale Leaks
Pueblo-style roofs rely on canales and drains to shed water. Leaves and grit can block them, so rain ponds on top and drips through the seams below.
Monsoon Flash Flooding
A short monsoon burst can turn arroyos into rivers and push muddy runoff under Albuquerque doors.
Microburst Winds
Monsoon storms can drop sudden, powerful gusts that lift roofing, break windows, and topple trees onto homes.
Hail
Albuquerque hail can split skylights, dent swamp coolers, and puncture roof membranes.
Winter Snow and Freeze
Occasional snowstorms and hard freezes can stress flat roofs and crack pipes in exterior walls.
Mold After a Storm
Insulation soaked above a ceiling may turn moldy within two days, even in Albuquerque’s dry air.
How we help
How we handle storm damage
Our first job is stopping more water. We tarp the roof and pull out any standing water or mud.
We find where the water traveled. On a flat roof, water can run along a joist before it drips, so moisture meters map the whole wet area.
We remove what can’t be saved. Soaked insulation, sagging ceiling drywall, and anything runoff contaminated come out. Firm drywall stays and dries.
We dry, confirm, and rebuild. Rooms are dry when readings match a dry room in the house. After the roof is fixed, we repair the ceilings and walls.
Where the water came from matters
Rain through a flat roof seam
What it usually meansClean water that soaks ceiling insulation
How we handle itDried; wet insulation is usually replaced.
Runoff under the door
What it usually meansMuddy water from the street or arroyo
How we handle itMud is removed, porous materials come out, and surfaces are sanitized.
Clogged canale or roof drain
What it usually meansWater ponding and backing up over the walls
How we handle itWe dry the walls and ceilings it reached.
A leaking swamp cooler after hail
What it usually meansWater running down from the roof into the attic or walls
How we handle itWe dry the area and flag the cracked pan or lines for repair.
Water left for days
What it usually meansRising mold risk in insulation
How we handle itDried quickly and checked daily until it’s dry.
What can be saved
What can be dried and what gets replaced
In Albuquerque homes, the material, whether rain or muddy runoff reached it, and how fast drying begins decide what stays. Here’s a general guide, and the inspection confirms it.
Tile, concrete, metal, and glass
Usually dried and keptSaltillo tile, concrete, and glass clean up well, even after muddy runoff.
Stucco and adobe walls
Usually dried and keptAdobe and stucco shrug off a lot of water. We dry the inside face and check behind it for wet framing.
Hardwood floors
Depends on water and timingBoards dried slowly and carefully can often be saved. Badly cupped or warped boards are replaced.
Drywall
Depends on water and timingFirm drywall can dry in place. Sagging ceiling drywall under a roof leak is cut out.
Carpet
Depends on water and timingCarpet wet with clean rain can sometimes be saved. Carpet soaked by runoff is replaced.
Solid wood furniture
Depends on water and timingMost pieces dry well. Furniture left in muddy water may warp.
Electronics and appliances
Depends on water and timingSwamp cooler controls, TVs, and computers that got wet should be tested by a technician before use.
Photos and documents
Depends on water and timingSpread wet photos and papers out to dry, out of direct sun, and ask a specialist about anything irreplaceable.
Carpet pad and insulation
Usually replacedBatt insulation above a leaking ceiling and carpet pad hold water and are usually replaced.
Upholstered furniture after runoff
Usually replacedMuddy water gets into the padding and can’t be cleaned out.
Food that runoff touched
Usually replacedThrow it out. Undamaged commercial cans can be cleaned and kept.
How to spot a storm chaser
After big monsoon storms, out-of-town roofers sometimes go door to door in Albuquerque neighborhoods. Be cautious with anyone who wants payment up front or pressures you to sign that day.
New Mexico requires construction contractors to be licensed through the Construction Industries Division, so ask for the license number and check it. Get more than one written estimate, and call your insurer first.
If a roofer’s pitch seems off, the New Mexico Attorney General’s consumer protection division takes complaints.
Help beyond the storm
Other restoration services we offer in Albuquerque
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Kitchen fires and electrical problems can leave soot through the house. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
A slow roof leak can feed mold above the ceiling. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Monsoon rain can flood an Albuquerque storefront or pool on a flat commercial roof. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (505) 216-6760Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (505) 216-6760 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Water pooling on the roof?
Call (505) 216-6760Ponding usually means a clogged canale or drain. From the ground, pull out what you safely can, keep everyone clear of sagging ceilings, and give us a call.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with New Mexico’s Office of Superintendent of Insurance.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Albuquerque
We cover Albuquerque on both sides of the Rio Grande and the communities around it.
Albuquerque neighborhoods
- Nob Hill
- Old Town
- Downtown
- Uptown
- Barelas
- Northeast Heights
- Four Hills
- North Valley
- South Valley
- Westside
Nearby cities
- Rio Rancho
- Corrales
- Los Ranchos de Albuquerque
- Bernalillo
- Placitas
- Los Lunas
- Bosque Farms
- Belen
- Tijeras
- Edgewood
- Sandia Park
- Peralta
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Albuquerque storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in New Mexico?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I clear my canales myself?
We don’t recommend it. A wet flat roof is slippery, and ponded water can hide soft spots. Keep people out from under wet ceilings and call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Albuquerque?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the contractor’s license with the state.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Albuquerque?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (505) 216-6760. A crew can be there within 45 minutes to start your free inspection.
Call (505) 216-6760Or request a free inspection online
Tell us what happened and we'll call you right back.