Available 24/7 · El Paso and the Borderland
Water from a swamp cooler or a slab leak can soak an El Paso home before a single stain shows. Our crew handles water damage restoration in El Paso, TX, and dries out the floors, walls, and ceilings. Call any time, day or night.
Call (915) 336-8825
We work with all major insurance carriers
Water damage help
In the summer of 2006, El Paso got nearly 15 inches of rain in about a week. That is close to twice what the area usually sees in a whole year, and the city and county counted more than 1,500 damaged homes. Most leaks are much smaller, like a failed water heater or a cracked cooler line. Materials that dry within the first day or two rarely grow mold, which is why fast drying matters.
The desert air dries surfaces quickly, and that can fool you. Water trapped under tile or inside a stucco wall stays wet much longer. We check those areas with a moisture meter before we call anything dry.
Homeowners, landlords, and business owners across El Paso County and southern Doña Ana County, NM, call us when water gets in.
Call Now (915) 336-8825El Paso weather and housing
Most of El Paso's rain falls in July, August, and September. Storms over the Franklin Mountains send water down the arroyos fast. Homes near the bottom of a slope can take water under doors and against low walls.
Most El Paso homes are built on concrete slabs. A leak in a pipe under the slab can soak the flooring for weeks. Warm spots on the floor, damp baseboards, or a higher water bill are common signs.
Swamp coolers and refrigerated air both run for months here. A stuck float, a split line, or a clogged drain can send water into the attic. The first sign is often a stain on the ceiling.
Freezes are not common in El Paso, but the bad ones split pipes across the city. Lines on outside walls and in garages are the most likely to break. The leak often starts once the pipe thaws.
Older homes in Sunset Heights and Kern Place often have plaster walls and older plumbing. Plaster dries more slowly than drywall and can hide water longer. Newer homes on the east side and in Horizon City are mostly slab with tile floors, so we check under the tile carefully.
We handle these calls on both sides of the Texas and New Mexico line.
How we help
We stop the water and pull out what's standing first. Then we set air movers and dehumidifiers in each wet room. On tile floors, we take readings along the grout lines and baseboards, since water often hides under the tile.
Stucco and plaster walls hold moisture longer than drywall. If water reached the framing, we open a small section so air can get inside. We check the readings each day and move the equipment as areas dry.
When everything tests dry, the same team handles the repairs, including stucco patching, drywall, floors, and paint. You won't have to find another contractor.
Water damage rarely comes alone
Every job begins with a free inspection and estimate. Here's how 24 Hour Flood Pros helps with damage that often comes along with a leak.
The dry climate doesn't stop mold once water gets trapped somewhere. A slow leak behind a vanity or near a cooler duct is enough. We stop the moisture and seal off the area. Then we remove the mold and dry the space.
More about Mold Remediation in El Paso
Summer storms can bring hail, strong wind, and heavy rain at the same time. Hail can crack an older flat roof, and the next storm leaks right through. We dry the attic and walls, remove wet materials, and repair the inside.
More about Storm Damage in El Paso
A broken water line in a restaurant or a roof leak over a shop near Cielo Vista can close the doors quickly. We plan the drying around reopening as soon as we can. Each step is documented for your insurance.
More about Commercial Restoration in El Paso
Once the drying is done, we put things back. We handle drywall, stucco and plaster, flooring, cabinets, and paint. One crew does the full job, so you're not waiting on someone else.
More about Reconstruction in El PasoCall our crew and describe what you see. The call costs nothing, and the inspection is free.
Our process
Call any time, day or night, weekends and holidays included. Tell us what happened and where the water is. We'll send a crew right away and help you shut off the water if it's still running.
A crew can be there within 45 minutes. We find the source and use moisture meters to see where the water went. We take photos for your insurance. The inspection is free.
Drywall that swelled or crumbled comes out, along with wet carpet pad. Walls that are still firm can stay and dry in place. We only remove what really needs it.
Drying equipment runs day and night. We come back every day to take readings. When the wet rooms read close to a dry room in the house, they're dry.
We wipe down cabinets, counters, and baseboards with a mild cleaner. Anything that won't wipe clean gets scrubbed, so nothing from the water is left behind.
We send the photos, moisture readings, and estimate to your insurance company. Your adjuster can talk to us directly. You don't have to handle the claim alone.
When you're ready, the same team fixes the damage. We replace drywall, patch stucco, lay flooring, and paint. We work to make your home look like it did before.
We go over the finished work with you. Then we send the final records to your insurance company to close the claim.
Move furniture and electronics away from the wet wall. Turn off power to that area if water is near outlets, and call us to start drying.
Where we work
Our crew covers El Paso and nearby communities in Texas and New Mexico.
Don't see your area listed? Call us and we'll tell you right away.
Call (915) 336-8825Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
A crew can be there within 45 minutes. We're available 24/7, including nights, weekends, and holidays.
It's a good idea. Cooler water often soaks the attic insulation before it shows on the ceiling. Wet insulation can stay damp for a long time and lead to mold. We can check the attic and dry or replace what got wet.
Flooding from runoff that rises from outside is usually not covered by a standard home policy. It needs separate flood insurance. Sudden leaks inside the home, like a burst pipe, are often covered. Many Texas policies also have a separate wind and hail deductible.
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and we send the records to your carrier. We bill your insurance directly for damage your policy covers.
It depends on how much area got wet and what has to be removed. Tile over a slab and stucco repairs can add to the cost. The inspection and estimate are free, so you'll know the price before work starts.
Available 24/7
Call (915) 336-8825 any time. A crew can be there within 45 minutes to start a free inspection.
Call (915) 336-8825Tell us what happened and we'll call you right back.