Open 24 hours, every day
Water, fire, mold, or storm damage? Our Syracuse restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
First, we stop whatever is causing the damage. Water and smoke don’t wait, so neither do we. Then we walk through the property with you, show you what we found, and give you a written estimate before any work starts.
24 Hour Flood Pros restores houses, student rentals, apartment buildings, and commercial properties. Water, fire, smoke, mold, storm damage: we handle all of it. When everything’s dry, the same crew moves straight into repairs, including drywall, plaster, flooring, and paint. No hunting for a second contractor.
We’re an IICRC Certified Firm (#70120685), and homeowners, landlords, and business owners across Onondaga County call us when something goes wrong.
Homes and businesses
Every job starts with a free inspection. Here’s what we’re called out for most around Central New York, and how we handle it.
Frozen pipes. A water heater that finally gives out. A basement that floods every spring thaw. Many older Syracuse homes have pipes running along outside walls, and those are usually the first to split. We pull the water out, set up dehumidifiers and air movers, and check moisture every day until the house is actually dry, not just dry to the touch.
More about water damage restoration in Syracuse
Most winter fire calls trace back to space heaters, furnaces, or the kitchen. Smoke never stays in one room. It gets into closets, ductwork, and the apartment upstairs. We clean the soot, treat the odor at its source, and haul out anything that can’t be saved.
More about fire and smoke damage restoration in Syracuse
Between wet basements and ice dam leaks, mold has plenty of chances to take hold. We find it behind basement paneling, in attic insulation, and inside walls where an old leak was never fully dried. We fix the moisture problem first, then seal off the area, remove the growth, and dry everything out.
More about mold remediation in Syracuse
Lake-effect snow piles up on roofs fast, and heavy, wet snow can crack rafters or rip gutters right off. Summer brings its own trouble with wind, hail, and thunderstorms. Once water gets inside, we dry the structure, pull out wet insulation and drywall, and repair the interior.
More about storm damage restoration in Syracuse
A burst pipe in a downtown office. A frozen sprinkler line in a warehouse. A roof leak over a restaurant on Marshall Street. Any of these can shut your doors, so we plan the drying around getting you open again, and we document every step for your insurer.
More about commercial restoration in Syracuse
After drying, we put back everything that had to come out: drywall, plaster, insulation, flooring, cabinets, trim, and paint. You deal with one company from the first phone call to the final walkthrough.
More about reconstruction in SyracuseTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Hunter was extremely professional, came in accessed the water damage and started the process to dry out the water damage. Was proficient in setting up the containment barrier and dehumidifier. Highly recommend for any water damage needs especially if dealing with any sort of claim or insurance. Huge shoutout to this guy and his partners.
I had a very positive experience. The team was friendly, professional, and transparent throughout the process. I appreciated the honesty in their assessment, and their pricing was extremely competitive. I would absolutely recommend their services.
Kyle was extremely polite and professional. He explained all the treatment options (bathroom water damage) beforehand, and did excellent work with demolition and cleanup. Highly recommend.
How it works
of SyracuseCall us any time, day or night. Tell us what happened and where, and we’ll send a crew.
We’ll be there within 45 minutes, even when the roads are rough. The inspection is free, and we take the photos and moisture readings your insurance company will ask for.
We shut off the source, then pull the water out of carpet, padding, and basement floors.
Our equipment runs around the clock. We come back every day to check readings and adjust the setup until everything tests dry.
Every surface touched by water, soot, or smoke gets cleaned and sanitized.
Drywall, plaster, floors, and cabinets go back in, and the final paperwork goes to your adjuster.
Insurance and claims
We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
The paperwork starts on our first visit. Photos and moisture logs go straight to your adjuster, who can call us directly instead of going through you every time.
What your policy covers is between you and your insurer. Our job is to keep the documentation clean so your claim doesn’t stall.
Where we work
We cover the city and the towns and villages throughout Onondaga County.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies don’t all work the same way. These five questions will tell you a lot, fast.
Water and smoke keep doing damage at 2 a.m. Make sure the company actually answers after hours. We do, every night of the year.
Ask for a real arrival time, not a vague promise. When you call us, we’ll tell you when to expect the truck.
Before anyone tears out a wall, you should know what’s damaged and what it’ll cost to fix. Our inspection and estimate cost nothing.
IICRC-certified technicians follow industry standards for water cleanup, drying, and restoration. Ask for the certification number and look it up with the IICRC yourself.
When one team handles both cleanup and rebuilding, there are fewer handoffs, fewer delays, and just one number to call with questions.
Common questions
Put buckets under the drips and move your belongings out of the way. Don’t climb on the roof to chip at the ice. It’s dangerous and can damage your shingles. Call us, and we’ll dry out the ceilings and walls and check the attic insulation for hidden moisture.
If it’s safe, call a restoration company first so drying can begin right away, then let your insurer know the same day. We photograph everything and take moisture readings before work starts, which makes your adjuster’s job easier.
Many policies cover sudden damage, like a burst pipe or an ice dam leak. Flooding from outside usually needs a separate flood policy, and sewer backups often require an add-on endorsement. Your agent can tell you exactly what’s included.
It depends on how much water got in, what it reached, and how long it sat. Older homes with plaster walls and stone basements usually take longer to dry. A small leak might only need extraction and drying. Bigger jobs can mean replacing flooring and drywall.
Yes, the inspection and estimate are both free. We’ll walk you through the damage and what we recommend, and go over costs and payment before any work begins.
Absolutely. Pipes in outside walls, porches, and basements can freeze during a cold snap and start leaking once they thaw. Shut off your main water valve as soon as you see water, then call us.
Answering calls 24/7
Call (833) 243-5663 any time, day or night. A crew can be there within 45 minutes, and the inspection is free.
Call (833) 243-5663Tell us what happened and we'll call you right back.