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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Portland

Leaky roof, fallen tree from an ice storm, kitchen fire, or mold in the basement? Our Portland restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (503) 746-3513
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Portland Team

Restoration crew handling cleanup and repairs from start to finish

We stop the damage first. Then we walk the house with you and give you a free written estimate. Nothing starts until you say yes.

We handle property damage restoration in Portland for houses, apartments, and commercial buildings. That covers water, fire, smoke, mold, and storm damage. When it's dry, the same crew rebuilds, so you won't need another contractor.

As a disaster restoration company in Portland, we're backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners across the metro call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Portland

Each damage restoration service in Portland starts with a free inspection. Here's what we see most often and how our crew handles it.

Water damage restoration service

Water Damage

Leaky basements, roof leaks, and failed water heaters are everyday calls. Older homes also have aging pipes that give out with little warning. We pull out the water, set up dehumidifiers, and check moisture daily until it's dry.

More about Water damage restoration in Portland
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires and space heaters cause many winter fires. In late summer, wildfire smoke can settle over the city for days. We clean the soot, treat the smell at its source, and replace what can't be saved.

More about Fire and smoke damage restoration in Portland
Mold remediation service

Mold Remediation

Months of damp weather give mold plenty of time. We find it in basements, crawlspaces, and bathrooms without good venting. We fix the moisture problem, remove the mold, and dry the area.

More about Mold remediation in Portland
Storm damage restoration service

Storm and Hail Damage

Windstorms and ice storms bring down big firs and maples. Once the roof is open, rain gets in fast. We dry the structure, remove wet materials, and repair the inside.

More about Storm damage restoration in Portland
Commercial restoration service after property damage

Commercial Restoration

A burst pipe in a downtown office or a flooded basement in a restaurant can stop business. We plan the drying around reopening. Every step is documented for your insurance.

More about Commercial restoration in Portland
Reconstruction and rebuild service after water or fire damage

Reconstruction

After drying, we put back what we took out. That means drywall, plaster patching, flooring, cabinets, trim, and paint. One company handles the whole job.

More about Reconstruction in Portland
Plastic containment walls set up around a water-damaged room

Leak Damage

Portland rain doesn't usually come all at once. It falls steadily for months and finds every weak spot in an old roof or basement. Ice storms add fallen trees and frozen pipes to the mix. Our Portland restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads.

More about leak damage in Portland
Mold growing on ceiling panels after a leak

Mold Removal

Damp basements and long, gray winters make mold a regular problem in Portland homes. We find it behind walls, in basements, and around windows. Our team finds what's causing the moisture, seals off the affected area, removes the mold, and cleans the space. We also fix the water problem that let the mold grow in the first place.

More about mold removal in Portland
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

In older Portland homes, heavy rain and aging sewer lines can send sewage up through basement drains. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out. We work fast so your home is safe again.

More about sewage cleanup in Portland
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (503) 746-3513

From our Google reviews

Dylan at 24HR Floor Pros was great to work with! He was very informative and thorough, took the time to explain everything clearly, and was honest about what was and wasn’t needed. He would not oversell unnecessary services. Very professional and trustworthy. Highly recommend!

郎婷媛Google review

Called after spring runoff caused a mess in our upstairs hallway. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.

Courtney BaptisteGoogle review

Jose was unbelievably fantastic. He took care of everything that needed to be done very quickly. I hope I never have a pipe burst again. But if it does I will use 24 hour flood pros. First recommendation and didn’t have one issue the whole time since he took on my case!

Jacob KniselyGoogle review

How it works

What happens after you call of Portland

  1. 1

    Call

    Call any time for emergency disaster restoration in Portland. Tell us what happened, and we'll send a crew.

  2. 2

    Arrive and inspect

    The crew gets there within 45 minutes. The inspection is free, and we take photos and moisture readings for your insurance.

  3. 3

    Stop and extract

    We stop the leak, then pump out the basement and pull water out of carpet and floors.

  4. 4

    Dry and monitor

    Drying equipment runs day and night. We come back every day to check readings until everything is dry.

  5. 5

    Clean and treat

    We clean every surface that water, soot, or smoke touches.

  6. 6

    Repair and rebuild

    We repair the walls, floors, and cabinets. Then we send the final paperwork to your adjuster.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

We start documenting on the first visit. Your adjuster gets our photos and moisture readings, and they can call us directly with questions.

Your policy decides what's covered. Our job is to keep the paperwork clear so your claim doesn't stall.

  • Date-stamped photos of each damaged area
  • One point of contact for your adjuster
  • A line-by-line estimate for cleanup and rebuild

Where we work

Areas we serve around Portland

We provide restoration services in Portland and suburbs on both sides of the Columbia.

Neighborhoods

  • Sellwood
  • Alberta Arts
  • Laurelhurst
  • Hawthorne
  • St. Johns
  • Pearl District

Nearby cities

  • Beaverton
  • Gresham
  • Hillsboro
  • Lake Oswego
  • Tigard
  • Tualatin
  • Milwaukie
  • Oregon City
  • West Linn
  • Happy Valley
  • Troutdale
  • Vancouver, WA

Don't see your area listed? Call us and we'll tell you right away.

Call (503) 746-3513

Hiring a restoration company

How to choose a restoration company in Portland

Restoration companies in Portland aren't all set up the same way. Before you sign anything, ask these five questions.

  • Can a crew come out tonight?

    Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.

  • How soon will someone arrive?

    Ask for a specific arrival time, not a vague promise, so you can plan the next hour.

  • Are the inspection and estimate free?

    You should know the scope and the cost before work starts, with no charge to find out.

  • Is the firm IICRC certified?

    Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.

  • Will the same team handle repairs?

    One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.

Portland weather and housing

Common Causes of Water Damage in Portland

Portland gets most of its rain from October through May. Long wet seasons and older homes are a tough mix.

  • Long rainy seasons

    Steady rain for weeks soaks the ground and pushes water into basements and crawlspaces.

  • Ice storms

    Ice storms like the ones in 2021 and 2024 brought down trees across the city and knocked out power for days. Pipes can freeze when the heat is off.

  • Atmospheric rivers

    These storms dump heavy rain for days. Creeks like Johnson Creek rise, and low yards flood.

  • Clogged gutters and moss

    Fir needles and moss clog gutters and hold water on the roof. Rain then backs up under the shingles.

Many homes in Sellwood, Laurelhurst, and Alberta were built before 1940. They often have basements, plaster walls, and older pipes. Water damage in these homes needs careful drying.

We see these problems across Multnomah, Washington, and Clackamas counties, plus Clark County, WA.

Common questions

Portland Damage Restoration FAQs

Can Portland's rainy season cause serious water damage?

Yes. Weeks of rain can push water through basement walls, roofs, and windows. Wet materials can grow mold in the damp air. If you see stains or smell mustiness, get an inspection.

My Portland basement leaks every winter. What should I do?

Clean gutters and make sure downspouts drain away from the house. If water still gets in, call us to dry the basement and check for mold. A waterproofing contractor can help stop it long term.

What should I do if a tree falls on my Portland home?

If anyone is hurt or power lines are down, call 911 and the utility first. Stay out of rooms under the damage. Once the tree is off, we'll dry out and repair the inside.

Does homeowners insurance cover a flooded basement in Portland?

It depends on the cause. A burst pipe is usually covered. Groundwater seepage and floodwater usually aren't. Check your policy or ask your agent.

How do I protect my pipes during a Portland ice storm?

Keep the heat on and open cabinet doors under sinks on outside walls. Let faucets drip on very cold nights. If the power is out for long, shut off the main valve.

Can wildfire smoke damage a Portland home?

Yes. Smoke can work into carpet, furniture, and insulation even when the fire is far away. The smell can linger for weeks. Cleaning and treating the source gets rid of it.

Available 24/7

Get a Free Inspection in Portland

Need a damage restoration service in Portland right now? Call (503) 746-3513 any time. A crew can be there within 45 minutes, and the inspection is free.

Call (503) 746-3513

Or request a free inspection online

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