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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Hawaii

Heavy rain leak, corroded pipe from salt air, kitchen fire, or mold behind a wall? Our Hawaii restoration company can send a crew to you fast, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (808) 278-5369
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Hawaii Team

Restoration crew handling cleanup and repairs from start to finish

We stop the damage first, always. Then we walk through it with you and give you a free written estimate. Nothing starts until you say go.

We handle property damage restoration in Hawaii for homes, rentals, and commercial buildings all across the island, covering water, fire, smoke, mold, and storm damage. Once it's dry, the same crew rebuilds it too, so you're not stuck tracking down another contractor afterward.

As a disaster restoration company in Hawaii, we're backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners in Hilo, Kona, and the towns in between call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Hawaii

Every damage restoration service in Hawaii starts with a free inspection. Here's what we run into most and how our crew handles it.

Water damage restoration service

Water Damage

Burst supply lines, water heater leaks, catchment system problems, these are the calls we get all the time. In Hilo especially, heavy rain finds its way in through roofs and jalousie windows without much trouble. We pull the water out, get dehumidifiers running, and check moisture daily until it's actually dry.

More about Water damage restoration in Hawaii
Mold remediation service

Mold Remediation

Warm, humid air on the windward side means mold gets going fast after pretty much any leak. We find it in closets, behind furniture pushed against outside walls, and under homes built up on posts. We fix whatever's causing the moisture, remove the mold, and dry the space properly.

More about Mold remediation in Hawaii
Storm damage restoration service

Storm Damage

Tropical storms and Kona lows can bring days of rain and strong wind at once. Hurricane Lane back in 2018 dropped record rain on the Hilo side, people still talk about it. When water gets in, we dry the structure, remove whatever got wet beyond saving, and repair the inside.

More about Storm damage restoration in Hawaii
Commercial restoration service after property damage

Commercial Restoration

A roof leak over a shop in downtown Hilo, or a burst line in a Kona office, can shut the doors fast if it's not dealt with right away. We plan the drying work around getting you reopened. Every step gets documented for your insurance.

More about Commercial restoration in Hawaii
Reconstruction and rebuild service after water or fire damage

Reconstruction

Once it's dry, we put back everything we had to take out, drywall, flooring, cabinets, trim, paint. One company handles the whole thing from start to finish.

More about Reconstruction in Hawaii
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (808) 278-5369

From our Google reviews

Aaron and his crew were awesome! He responded so quick and was able to get us taken care of during the chaos of the floods. Great guy, great crew just awesome overall service.

Gavin MaughanGoogle review

Aaron is a great guy! He helped me work with my homeowners insurance To get my damaged flooring replaced after I had a little flood in my apartment. Highly recommended!

Sebastian StromsdorferGoogle review

Great guys! They were on time and quick in responding to my call. They helped me out so much working with insurance to make sure I was taken care of after I had my drainline break. I highly recommend them for any restoration work needed!

Carolina MarsibilioGoogle review

How it works

What happens after you call of Hawaii

  1. 1

    Call

    Call anytime for emergency disaster restoration in Hawaii. Tell us what happened and we'll get a crew moving your way.

  2. 2

    Arrive and inspect

    The inspection's free. We take photos and moisture readings your insurance can use.

  3. 3

    Stop and extract

    First we stop whatever's leaking, then we pull water out of the carpet, floors, and wall cavities.

  4. 4

    Dry and monitor

    Dehumidifiers work on pulling moisture out of the humid air. We come back every day to check readings until everything's actually dry.

  5. 5

    Clean and treat

    We clean every surface that water, soot, or smoke touches, not just what's obvious.

  6. 6

    Repair and rebuild

    We repair the walls, floors, and cabinets, then send the final paperwork over to your adjuster.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all the major carriers, State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, Nationwide, all of it.

We start documenting from the very first visit. Your adjuster gets our photos and moisture readings, and they can call us directly if they've got any questions.

Your policy decides what's actually covered. Our job's just to keep the paperwork clear so your claim doesn't get held up anywhere.

  • Date-stamped photos of each damaged area
  • One point of contact for your adjuster
  • A line-by-line estimate for cleanup and rebuild

Where we work

Areas we serve around Hawaii

We provide restoration services in Hawaii on both the Hilo and Kona sides of the island.

Neighborhoods

  • Downtown Hilo
  • Waiakea
  • Kaumana
  • Keaukaha
  • Kailua-Kona
  • Holualoa

Nearby cities

  • Keaau
  • Pahoa
  • Kurtistown
  • Mountain View
  • Volcano
  • Honokaa
  • Waimea
  • Waikoloa
  • Kealakekua
  • Captain Cook
  • Ocean View
  • Hawi

Don't see your area listed? Call us and we'll tell you right away.

Call (808) 278-5369

Hiring a restoration company

How to choose a restoration company in Hawaii

Restoration companies in Hawaii aren't all set up the same way. Before you sign anything, ask these five questions.

  • Can a crew come out tonight?

    Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.

  • How soon will someone arrive?

    Ask for a specific arrival time, not a vague promise, so you can plan the next hour.

  • Are the inspection and estimate free?

    You should know the scope and the cost before work starts, with no charge to find out.

  • Is the firm IICRC certified?

    Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.

  • Will the same team handle repairs?

    One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.

Hawaii weather and housing

Common Causes of Water Damage in Hawaii

Hilo's one of the wettest cities in the entire country, while much of the Kona side stays dry. That split shapes a lot of the damage we end up seeing.

  • Heavy windward rain

    Rain on the Hilo side can fall for days without letting up. It finds its way through gaps in roofs, windows, siding, and soaks straight into the walls.

  • Flash floods

    Streams and gulches can rise in under an hour once a big storm hits. Homes nearby, or sitting on lower ground, can take on water fast.

  • Humidity and mold

    The air stays warm and damp on the windward side pretty much year round. Any leak that doesn't get dried quickly can turn into a mold problem before you know it.

  • Vog and salt air

    Volcanic haze and ocean air speed up rust on metal roofs, pipes, and fittings. Corroded parts end up a lot more likely to leak.

A lot of island homes are single wall construction or sit up on posts above the ground. Water and moisture move through them differently than a typical mainland house, so drying takes the right setup and know how.

We see all of this constantly across Hawaii County.

Common questions

Hawaii Damage Restoration FAQs

What should I do if heavy rain leaks into my Hawaii home?

Move belongings away from the water and place buckets under drips. Windward rain can come through roofs and jalousie windows for days. We can dry walls and floors before mold has a chance to start.

Should I call my insurance company or a restoration company first in Hawaii?

Once everyone is safe, call a restoration company to stop the damage from spreading, and let your insurer know right away. We record the damage with photos and moisture readings your adjuster can use.

Does homeowners insurance cover water damage in Hawaii?

Sudden and accidental water damage, such as a pipe that bursts, is often covered by homeowners insurance. Flooding usually needs separate flood insurance, and hurricane coverage may be separate in Hawaii. Coverage depends on your policy, so check with your insurance provider.

How much does water damage restoration cost in Hawaii?

The cost depends on the extent of the damage, the affected materials, and the amount of drying and repairs required. Single-wall homes and homes on posts in Hawaii dry differently, which can affect time and cost. A small leak may only need water extraction and drying, while extensive damage could require replacing flooring, drywall, or insulation.

Is the water damage restoration estimate free, and are there any upfront costs?

We offer a free inspection and estimate to assess the damage and explain the recommended restoration work. We’ll review the expected costs and any payment requirements with you before starting the project.

Can vog or salt air cause leaks in my Hawaii home?

Over time, yes. Volcanic haze and salt air can speed up corrosion on metal pipes and fittings, which may lead to pinhole leaks. Watch for rust stains or small drips under sinks.

Available 24/7

Get a Free Inspection in Hawaii

Need a damage restoration service in Hawaii right now? Call (808) 278-5369 anytime. A crew will head your way, and the inspection won't cost you anything.

Call (808) 278-5369

Or request a free inspection online

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