Available 24/7 · Kansas City, MO and KS
When a summer storm stalls over Kansas City, a basement can fill faster than most people expect if the sump pump can't keep up. Our crew does water damage restoration in Kansas City, MO, pumping the water out and drying the house. Call us any time, day or night.
Call (816) 463-4959
We work with all major insurance carriers
Water damage help
July 16, 2025 brought Kansas City 2.78 inches of rain, more than twice the old record for that date, and roughly another 2 inches fell before the next morning. Firefighters around the metro pulled over 60 people out of high water. Over in Independence, basements filled and one basement wall partly gave way. If a wet basement is dried out in the first day or two, mold usually never gets a foothold.
A basement is the slowest room in the house to dry, because the air down there stays cool. Concrete and carpet pad both hold water long after the floor looks fine. We run dehumidifiers and check with a moisture meter, so nobody has to guess when it's dry.
We get calls all year from homeowners, landlords, and business owners in Jackson, Clay, and Platte counties, and from Johnson and Wyandotte counties on the Kansas side.
Call Now (816) 463-4959Kansas City weather and housing
Sump pumps usually quit for one of two reasons: the power goes out or the float sticks. Either way, water keeps coming up through the floor and along the walls. A battery backup buys some time, though on a long stormy night it can run flat.
Plenty of older Kansas City homes still drain through clay sewer pipe. When tree roots crowd the line and a heavy rain hits, wastewater can come back up through the basement floor drain. That water is contaminated, so it takes more than a mop to clean up.
An ice storm here can knock out power for days. Without heat, pipes running through outside walls freeze and split, and you often don't find the leak until the pipe thaws.
Spring hail can crack shingles without leaving much you'd notice from the ground. The roof might hold for a while. Then a heavy rain a few weeks later sends water into the attic and through the ceiling.
A big share of Kansas City's houses date back to the early 1900s. Their stone and block foundations let groundwater seep through after several days of rain. Out in the newer suburbs, the problem is finished basements, where water sits behind the drywall and under the carpet until someone notices the smell.
We see all of this on both the Missouri and Kansas sides of the line.
How we help
Pumping out the standing water comes first. The carpet pad almost always has to go, since it holds water right against the concrete. The carpet itself can sometimes be saved, as long as the water was clean and we get to it quickly.
In a finished basement we cut the drywall a few inches above the wet line, which lets air get to the studs. The dehumidifiers stay on until the concrete and framing test dry. With a sewer backup, every surface the water touched also gets cleaned and disinfected.
When the basement tests dry, the same crew puts back the insulation and drywall, lays the flooring, and paints.
Water damage rarely comes alone
Every job starts with a free inspection and estimate. A flooded basement often leads to other problems, and here's how the 24 Hour Flood Pros team handles them.
Between damp basements and muggy summers, mold has an easy time in Kansas City. We often find it behind finished basement walls and under carpet that never fully dried. We stop the moisture and seal off the area, then remove the mold and dry what's left.
More about Mold Remediation in Kansas City
Most springs bring some mix of hail, high wind, and tornado warnings to the metro. Once the roof is damaged, rain gets into the attic quickly. We dry out the structure, pull wet insulation and drywall, and fix the inside.
More about Storm Damage in Kansas City
One burst sprinkler line in a North Kansas City warehouse, or a roof leak over a Crossroads shop, can shut things down for days. We set up the drying with reopening in mind and keep a record of every step for your insurance.
More about Commercial Restoration in Kansas City
Once it's dry, we rebuild the space. Drywall, insulation, flooring, cabinets, trim, and paint are all part of it, and you only deal with one company the whole time.
More about Reconstruction in Kansas CityCall and describe what's coming up. Talking to our crew costs nothing, and the inspection is free too.
Our process
Call (816) 463-4959 at any hour, weekends and holidays too. Tell us what happened and where the water is, and a crew will head out. If your sump pump has quit, mention it so the crew shows up ready to pump.
A crew can be there within 45 minutes. After finding the source, we check the walls, floors, and framing with moisture meters. We photograph the damage for your insurance, and the inspection doesn't cost anything.
The basement gets pumped out and the water pulled from the carpet and floors. Soaked pad and swollen drywall come out, while anything still solid stays and dries in place.
Dehumidifiers and air movers run around the clock, and we stop by every day to take readings. Once the basement reads about the same as a dry part of the house, the drying is done.
Hard surfaces the water touched get cleaned. Anything sewer water reached is disinfected, and whatever can't be cleaned safely is taken out.
Your carrier gets the photos, moisture logs, and an itemized estimate from us. If the adjuster has questions, they can call us directly.
When you're ready, the same team comes back for repairs. That includes new insulation and drywall, new flooring, and paint.
At the end we walk through the finished basement with you, and the final records go to your insurance company.
Stay out of standing water that's near outlets, the furnace, or the water heater. If you can reach the breaker without stepping in water, shut off power to the basement, then call us.
Where we work
We cover Kansas City and its suburbs in both Missouri and Kansas.
If your city isn't on the list, call and we'll tell you right away.
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Common questions
A crew can be there within 45 minutes. Someone picks up 24/7, nights, weekends, and holidays included.
In many cases, only if you added a sewer backup endorsement to your policy. A standard policy usually covers a sudden leak, like a burst pipe, while flooding from outside needs its own flood policy. Your agent can tell you what yours covers.
We work with all major carriers, State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide among them. Documenting the damage starts on our first visit, and the records go straight to your carrier. For damage your policy covers, we bill your insurance directly.
Sometimes. Carpet that got wet from clean water can often be dried and cleaned if we start quickly, though the pad underneath usually needs replacing. Carpet soaked by sewer water should go.
The price depends on how big the wet area is, what got wet, and how much has to be rebuilt. A finished basement usually costs more to dry and repair than an unfinished one. Since the inspection and estimate are free, you'll know the cost before any work starts.
Available 24/7
Call (816) 463-4959 at any hour. A crew can be there within 45 minutes to do a free inspection and start pumping the water out.
Call (816) 463-4959Fill in a few details about the damage, and someone will call you back shortly.