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Restoration crew responding to a water damage emergency

Available 24/7 · Virginia Beach and nearby areas

Water Damage Restoration in Virginia Beach, VA

A burst pipe or a storm that floods your street can damage your home fast. Our crew handles water damage restoration in Virginia Beach, VA. We remove the water and dry your home completely. Call any time, day or night.

Call (757) 280-9459
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Water damage help

Why Water Damage Gets Worse the Longer It Sits

Water spreading across a floor inside a home

The first day matters most. Within a few hours, water soaks into drywall, wood, and carpet pad. If those dry within a day or two, mold usually doesn’t get started.

Virginia Beach averages about 46 inches of rain a year. But when Hurricane Matthew hit in October 2016, some parts of the city got 14 inches and roughly 2,000 structures were damaged. Homes that had never flooded before took in as much as 3 feet of water.

A floor can look dry on top and still be wet underneath. Water slips under vinyl, tile, and laminate and settles into the subfloor. We check below the surface before we call any room dry.

Homeowners, landlords, and business owners across Virginia Beach, Norfolk, Chesapeake, and the rest of Hampton Roads call us all year.

Call Now (757) 280-9459

Virginia Beach weather and housing

Common Causes of Water Damage in Virginia Beach

  • Hurricanes

    Hurricane Isabel pushed the water at Sewells Point to 7.89 feet in 2003, one of the highest tides on record there. Storms like that send water into low-lying homes across the region.

  • Nor’easters

    In November 2009, a nor’easter called “Nor’Ida” pushed water at Sewells Point to 7.75 feet, about 3 inches short of the all-time record. Coastal flooding lasted 55 hours, through seven high tides in a row.

  • Rising tides

    Sea level here has risen about a foot since the 1960s. High tides and heavy rain now flood low streets and yards more often, and that water can work its way into crawl spaces and garages.

  • Appliance leaks

    Washer hoses, dishwasher lines, and ice-maker lines can fail without warning. A slow drip behind a machine can run for days before anyone notices.

More Virginia Beach homes were built in the 1980s than in any other decade, and plumbing that age tends to leak first. In newer homes, a small leak can hide behind fresh drywall.

Restoration crew drying a water damaged home

How we help

How We Handle Water Damage

First, we stop the source and pump out standing water. Then we bring in fans and dehumidifiers. We take moisture readings every day until they show the area is dry.

Hardwood floors take patience. We get the water out quickly, then dry the boards slowly so they don’t crack. Boards that have cupped badly usually need to be replaced.

If water got inside a wall, we open a small section so air can reach the framing. We start repairs only after everything reads dry. The same crew handles the repairs, so you aren’t handed off to someone new.

Call Now (757) 280-9459

Water damage rarely comes alone

Other Restoration Services We Offer in Virginia Beach

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage

Mold Remediation service

Mold Remediation

Coastal humidity helps mold grow fast after a leak, often behind walls or in crawl spaces where you can’t see it. We find the water source first. Then we seal off the area, remove the mold, and dry the space.

More about Mold Remediation
Storm Damage service

Storm Damage

Hurricanes, nor’easters, and high winds can damage your roof and let water into the attic and ceilings. We dry your home, take out wet drywall and insulation, and repair the walls and ceilings.

More about Storm Damage
Commercial Restoration service

Commercial Restoration

Your business loses money every day it’s closed. We plan the cleanup and drying to get you open again quickly. We also keep clear records of each step for your insurance company.

More about Commercial Restoration
Reconstruction service

Reconstruction

Once everything is dry, we repair the damage. We handle drywall, flooring, cabinets, and paint. The same crew does the cleanup and the repairs, so you don’t need another contractor.

More about Reconstruction
Dealing with one of these?

Call our crew and tell us what happened. The call is free, and so is the inspection.

Call (757) 280-9459

Our process

Our Virginia Beach Water Damage Restoration Process

  1. 1

    You call, we send a crew

    Call any time, including nights, weekends, and holidays. Tell us what happened and where the water is. If it’s still running, we’ll help you shut it off.

  2. 2

    We arrive and inspect

    We find where the water came from and how far it spread. Moisture meters show us water hiding in walls and under floors. We take photos for your insurance, and the inspection is free.

  3. 3

    We cut out ruined drywall

    Drywall that swelled or sat in water can’t be saved. We cut it out now and replace it during repairs. Pieces that stayed firm can dry in place.

  4. 4

    We compare it with a dry room

    We test the wet rooms with a moisture meter. Then we test a dry room in the same house. When the numbers are close, the wet rooms are dry.

  5. 5

    We wipe down hard surfaces

    We wash cabinets, counters, and other hard surfaces with mild soap and let them dry. Anything stubborn gets scrubbed.

  6. 6

    We work with your insurance

    We send your insurance company the photos, moisture readings, and estimate. We stay in touch with your adjuster from start to finish, so you’re not handling it alone.

  7. 7

    We make the repairs

    When you’re ready, the same team replaces drywall, installs cabinets, and paints.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy. Then we send the final records to your insurance company to close the claim.

Stay Out From Under a Sagging Ceiling

A wet ceiling that sags can fall. Keep everyone out of that room and call us now.

Call (757) 280-9459

Where we work

Water Damage Restoration Near Virginia Beach

Our Virginia Beach crew covers the city, the rest of Hampton Roads, and nearby parts of northeastern North Carolina.

Counties

  • Isle of Wight County
  • York County
  • James City County
  • Gloucester County
  • Currituck County, NC
  • Camden County, NC
  • Southampton County
  • Surry County
  • Mathews County
  • Pasquotank County, NC

Nearby cities

  • Norfolk
  • Chesapeake
  • Portsmouth
  • Suffolk
  • Hampton
  • Newport News
  • Williamsburg
  • Poquoson
  • Yorktown
  • Smithfield
  • Gloucester Courthouse
  • Moyock
See all our Virginia Beach services

Don’t see your area listed? Call us and we’ll let you know right away.

Call (757) 280-9459

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Common questions

Water Damage Restoration in Virginia Beach: FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. Call as soon as you find the damage.

What should I do first if a pipe bursts in my Virginia Beach home?

Turn off the main shutoff valve, then open a faucet to drain the line. Move rugs and furniture away from the wet area. After a freeze, check your pipes again as they thaw. A broken pipe often leaks inside the wall, so call us and we’ll track down where the water went.

What’s the difference between water damage and flood damage?

Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. This matters because most standard home policies don’t cover flooding, and after Hurricane Matthew, many Virginia Beach homeowners whose homes flooded didn’t have flood insurance. Check your policy or ask your agent.

Do you work with my insurance company?

Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. From the first visit, we take photos and moisture readings the way adjusters expect and send them to your carrier. For damage your policy covers, we bill your insurance directly.

How much does water damage restoration cost in Virginia Beach?

The inspection and estimate are free, so you’ll know the cost before any work starts. Your estimate lists each wet room, what can dry in place, and what has to be removed and rebuilt. A small leak caught early costs far less than water that has spread through several rooms.

Available 24/7

Water Damage Emergency in Virginia Beach?

Day or night, weekend or holiday, call (757) 280-9459. A crew can be there within 45 minutes to start your free inspection.

Call (757) 280-9459

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