In Kansas City, hose water nearly always drains down to the basement. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Available 24/7 · Kansas City and nearby areas
A furnace puffback, a kitchen fire, or an overloaded circuit can leave your home full of soot. Our crew handles fire and smoke damage restoration in Kansas City, MO, from soot cleanup to repairs. Call any time, day or night.
Call (816) 463-4959
We work with all major insurance carriers
Fire damage help

Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.
Smoke spreads beyond the fire. It drifts into closets and basements, and a forced-air furnace can carry it through the ducts to every room. Smoke climbs easily through the open stairwells in older Kansas City brick homes.
Basements catch a lot of the firefighting water. Hose water runs through the floors into finished basements, soaking walls, carpet, and stored things. It has to come out fast to prevent mold.
Homeowners, property managers, and business owners call us after fires all year round. We work across Brookside, Waldo, Westport, Crossroads, River Market, Northland, Midtown, Country Club Plaza, Hyde Park, and Armour Hills.
Call Now (816) 463-4959Securing the house, pumping out the basement, soot and odor removal, and reconstruction.
A few lightly smoked rooms often take days. Rebuilding a kitchen, walls, or floors takes several weeks.
The soot’s spread, what’s cleanable versus replaceable, the water to dry, and the scope of repairs.
A free inspection and estimate before any work starts.
The first 24 hours
The Kansas City Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.
Not sure what’s safe to touch? Call and walk through it with our crew.
Call (816) 463-4959Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.
Take photos and video of every room, closet, and the garage before anything is moved or thrown out.
Open a claim and write down the claim number and your adjuster’s name. Ask the Kansas City Fire Department for the incident report too.
Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.
If the furnace is off during a cold snap, ask us about keeping pipes from freezing.
Water and household cleaners smear soot into paint and fabric and can set the stain for good.
It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.
The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.
Heat, water, and soot can damage them inside. Have them checked first.
Leave that to Evergy, Spire or a licensed electrician.
Common fire damage
Cold winters, older housing, and basements shape the fires we see in the Kansas City area. Each kind of fire leaves residue that calls for a different cleaning method.
When a Kansas City furnace misfires, oily soot can blow out of every register at once. Soot can reach every room even if nothing in the house burned.
Cooking fires coat cabinets, ceilings, and even drawer interiors with a yellowish grease film. Wiping alone will not clear it, so it gets degreased.
Early bungalow wiring, crowded outlets, and corded space heaters are fire risks inside Kansas City walls.
Basement laundry rooms are common in Kansas City, and a clogged dryer vent there can start a fire under the stairs.
In shared buildings, smoke travels through walls and attics, leaving soot and odor in units with no fire inside. Older brick four-plexes and duplexes are common in many midtown neighborhoods.
Hose water soaks drywall and carpet before draining into Kansas City basements. Remove and dry it fast so mold can’t start.

How we clean
A lasting smoky smell means residue is still on drywall, cabinets, insulation, carpet pad, or ductwork. Air fresheners can’t remove it. In brick homes, smoke can also cling to plaster and the inside face of exterior walls.
We check each surface first. A small test shows us how to lift soot without streaking it or damaging the finish.
Loose soot comes up dry. HEPA vacuums and dry soot sponges remove residue before wet cleaning begins.
We remove odor at its source. We deodorize the framing, subfloor, and ducts that absorbed smoke, and we replace saturated insulation. Some treatments require an empty house, so we plan them with you.
Usually fromHot, fast fires in wood and paper
How it behavesDusty layer; HEPA vacuums pull it up.
Usually fromSlow fires in plastics, foam, or vinyl
How it behavesTacky coating that streaks under a cloth.
Usually fromFood that burned in a pan or oven
How it behavesClear, sticky film with a sharp odor.
Usually fromA furnace that misfired
How it behavesFine, oily soot around every register.
What can be saved
We sort it out by material, how close each item sat to the flames, and how soon cleaning starts. These are the common outcomes, and the inspection confirms them for your house.
They clean well if soot is removed promptly. Left too long, soot can etch glass and pit metal.
Most come clean. Remaining shadows are sealed and repainted.
Drywall that only absorbed smoke can usually be washed and sealed. Charred or water-swollen sheets are cut out.
Hardwood floors, built-ins, and cabinets in older homes often clean well. Heat-blistered or smoke-soaked finishes may need refinishing.
Clothing, linens, and drapes often come back with odor-removal cleaning. Anything melted or burned is lost.
Sofas and rugs with light smoke can usually be deodorized. Those soaked by hoses or saturated with smoke are replaced.
Soot keeps corroding electronics from the inside. A technician should check them before they’re switched on.
Set photos and papers aside somewhere dry, flat if possible. A document restoration specialist can often save them.
Floor joists and wall studs that are only blackened can usually be scrubbed and sealed against odor. Lumber the fire burned into needs replacing.
Insulation, mattresses, and carpet pad trap smoke and moisture deep in their fibers and can’t be cleaned.
Discard food that was near heat or smoke, including cans that got hot. Check with a pharmacist about medicine.
If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.
Items past saving are photographed and logged separately, so your adjuster can see each decision.
Help beyond the fire
Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.
In Kansas City, hose water nearly always drains down to the basement. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Mold may grow within days on Kansas City basement walls soaked during firefighting. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Spring hail and straight-line winds can open Kansas City roofs to rain. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
From Crossroads storefronts to warehouses in the Northland, a fire can halt business overnight. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (816) 463-4959 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.
We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.
The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.
We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.
Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.
Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the furnace running for a smell check, and send the final records to your insurance company to close out the claim.
One furnace puffback can coat a Kansas City house in soot. Leave the furnace off and call us for a free inspection before running it again.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.
Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.
Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.
If a claim stalls, you can file a complaint with the Missouri Department of Commerce and Insurance or the Kansas Insurance Department.
Where we work
We serve Kansas City and its suburbs on both the Missouri and Kansas sides.
Don’t see your area listed? Call us and we’ll tell you right away.
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Nearby locations
On the wrong page, or is another location closer to you? Here are our nearest locations.
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.
Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.
In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.
A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.
Most standard homeowners policies cover sudden fires, including smoke damage and water damage from putting the fire out. Limits, deductibles, and exclusions vary, so check your policy or ask your agent.
It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.
Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.
For fires inside the City of Kansas City, request the incident report from the Kansas City Fire Department. Many nearby cities and counties run their own fire departments, so ask the department that responded.
Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.
Available 24/7
Day or night, weekend or holiday, call (816) 463-4959. A crew can be there within 45 minutes to start your free inspection.
Call (816) 463-4959Tell us what happened and we'll call you right back.