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Storm and flood damage inside a home

Available 24/7 · Indianapolis and nearby areas

Storm Damage Restoration in Indianapolis, IN

Hail, straight-line wind, or a falling limb can leave your roof open and your basement wet. Our crew handles storm damage restoration in Indianapolis, IN, and dries your home out. Call any time, day or night.

Call (463) 255-2390 Or request a free inspection online
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Storm damage help

Storm damage in Indianapolis

Water spreading across a floor inside a home

Storm damage doesn’t end when the storm does. A lifted shingle or a cracked skylight lets in a little more water with every rain that follows. It usually lands on insulation and drywall you can’t see.

Wet materials don’t stay harmless for long. The EPA recommends drying water-damaged building materials within 24 to 48 hours, because that’s when mold can start to grow.

Central Indiana sees the full range: spring hail, summer windstorms, tornadoes, and downpours heavy enough to flood basements. On September 1, 2003, Indianapolis recorded 7.20 inches of rain, still the city’s wettest day on record.

Homeowners, property managers, and business owners across Marion, Hamilton, Hendricks, Johnson, and Boone counties call us after storms all year round.

Call Now (463) 255-2390

Storm damage restoration at a glance

  • What’s included

    Emergency tarping and board-up, pumping out water, drying, removing what can’t be saved, mold prevention, and the interior repairs.

  • Typical timeline

    Drying usually takes a few days. Rebuilding ceilings, walls, or floors takes longer, and the roof may need repairs first.

  • How cost is set

    How far the water spread, how long it sat, what has to come out, and how much rebuilding follows.

First visit

A free inspection and estimate before any work starts.

Call (463) 255-2390

Right after the storm

What to do after a storm in Indianapolis

Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or AES Indiana first.

Not sure what needs to happen first? Call and walk through it with our crew.

Call (463) 255-2390

What to do

  • Photograph the damage

    Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.

  • Stop more water if it’s safe

    Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.

  • Call your insurer the same day

    Open a claim and write down the claim number and your adjuster’s name.

  • Keep damaged items and receipts

    Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.

  • Get more than one estimate

    Get more than one written estimate before you hire anyone for storm repairs.

What not to do

  • Don’t go near downed power lines

    Treat every downed line as live, and stay away from water, fences, or trees touching one.

  • Don’t climb onto the roof

    A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.

  • Don’t walk or drive through floodwater

    Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.

  • Don’t accept a deductible deal

    Indiana law bars contractors from offering to pay or rebate any part of your insurance deductible. An offer like that is a red flag.

  • Don’t hire the first door-knocker

    Indianapolis contractors are licensed by the city’s Department of Business and Neighborhood Services. Check the license before you sign.

Common storm damage

Types of storm damage we handle in Indianapolis

Central Indiana storms damage homes in several ways, and each one gets water inside by a different route.

  • Wind and Hail Roof Damage

    Spring and summer storms here bring hail and gusty winds. Cracked or missing shingles let the next rain soak the attic, and a ceiling stain is often the first clue.

  • Tornadoes and Straight-Line Winds

    On March 31, 2023, an EF-3 tornado hit Whiteland, just south of Indianapolis, damaging 179 homes. Even weaker storms can peel back roofing and break windows, leaving homes open to rain.

  • Flash Flooding

    Heavy rain can overwhelm storm drains and push the White River and local creeks over their banks. Floodwater carries mud and bacteria, so everything it touches has to be cleaned and sanitized.

  • Flooded Basements

    Many Indianapolis homes have finished basements, and storms often knock out the power that runs the sump pump. Water collects fast once the pump stops, soaking carpet, drywall, and stored belongings.

  • Ice Storms and Ice Dams

    Winter storms coat roofs and trees with ice. Heavy limbs crack, and ice along the eaves can force melting snow under the shingles and into the walls.

  • Mold After a Storm

    Water left in walls, carpet, or under floors can start growing mold within a day or two. Fast drying is the surest way to prevent it.

Restoration crew drying a home

How we help

How we handle storm damage

We start by keeping the weather out. Our crew tarps open roof sections, boards broken windows, pumps out standing water, and starts the drying equipment.

We trace the water. Moisture meters pick up wet framing, insulation, and subfloor long before anything looks wrong on the surface.

We take out what won’t dry. Insulation that’s holding water, ceiling drywall that’s sagging, and any porous material floodwater reached all come out. Firm drywall with tight seams stays and dries where it is.

We dry, check, and rebuild. Rooms are dry when they read close to an unaffected room in the same house. If a roofer or an electrician needs to fix something first, we tell you before any walls are closed up. After that, the same team puts the walls and ceilings back together.

Call Now (463) 255-2390

Where the water came from matters

  • Rain through a damaged roof or window

    What it usually meansClean water at first, but it picks up dirt as it travels

    How we handle itDried and cleaned; wet insulation is usually replaced.

  • Floodwater from outside

    What it usually meansDirty water carrying mud, debris, and sometimes sewage

    How we handle itPorous materials it reached come out. Hard surfaces are cleaned and sanitized.

  • A sump pump that stopped

    What it usually meansGroundwater rising into the basement

    How we handle itPumped out and dried. We check finished walls and flooring for hidden moisture.

  • A floor drain backing up

    What it usually meansSewage from an overloaded sewer line

    How we handle itTreated as contaminated. Keep everyone out until it’s cleaned.

  • Water that sat for days

    What it usually meansMold can start growing, and the water gets dirtier

    How we handle itDried right away and monitored daily until the readings are normal.

What can be saved

What can be dried and what gets replaced

What you can keep depends on the material, the kind of water that reached it, and how quickly it dries. These are the usual outcomes. Your inspection tells you what applies in your home.

  • Tile, concrete, metal, and glass

    Usually dried and kept

    Hard surfaces dry well and can be sanitized, even after floodwater.

  • Wood framing and subfloor

    Usually dried and kept

    Studs and subfloor usually dry in place. We confirm it with moisture readings before anything is covered back up.

  • Hardwood floors

    Depends on water and timing

    Slow, controlled drying saves many floors. Boards that cupped or buckled badly are replaced.

  • Drywall

    Depends on water and timing

    Firm drywall can dry in place. Panels that swelled, sagged, or sat in floodwater are cut out.

  • Carpet

    Depends on water and timing

    If only clean rainwater reached it and it dries fast, carpet can sometimes stay. Floodwater-soaked carpet is replaced.

  • Photos and documents

    Depends on water and timing

    Keep them, even if they look ruined. Spread them out to air-dry, and ask a document restoration specialist about anything you can’t replace.

  • Solid wood furniture

    Depends on water and timing

    Most pieces dry and clean up well. Pieces left standing in floodwater can swell, warp, or crack.

  • Electronics and appliances

    Depends on water and timing

    Even if they look dry, get them checked by a technician before turning them on.

  • Carpet pad and insulation

    Usually replaced

    Both soak up water and rarely dry well enough to keep.

  • Upholstered furniture and mattresses after floodwater

    Usually replaced

    Padding absorbs contaminated water deep inside, where cleaning can’t reach.

  • Food that floodwater touched

    Usually replaced

    Throw it out. Commercially canned goods with no dents or swelling can be saved after a thorough cleaning and sanitizing.

How to spot a storm chaser

Out-of-town crews often show up and go door to door after big storms in central Indiana. Indiana law bars contractors from offering to pay or rebate any part of your insurance deductible, and homeowners generally have three business days to cancel a home improvement contract.

Call your insurer before signing anything, compare at least two written estimates, and ask to see proof of liability insurance and workers’ compensation. Inside Indianapolis, general contractors are licensed by the city’s Department of Business and Neighborhood Services, so ask for that license too, and make sure the name on it matches the name on your estimate.

Think a contractor is running a scam? Contact the Indiana Attorney General’s consumer protection line at (800) 382-5516 or IndianaConsumer.com.

Help beyond the storm

Other restoration services we offer in Indianapolis

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.

Water Damage service

Water Damage

Storm water finds its way into basements, attics, and wall cavities. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.

More about Water Damage
Fire and Smoke Damage service

Fire and Smoke Damage

Kitchen fires, furnace problems, and space heaters cause a lot of winter fires here. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.

More about Fire and Smoke Damage
Mold Remediation service

Mold Remediation

Damp basements and humid summers give mold plenty of chances in central Indiana. We find the moisture source, contain the area, remove the mold, and dry the space out.

More about Mold Remediation
Commercial Restoration service

Commercial Restoration

A storm can flood an office or tear into a warehouse roof, and every day you’re closed costs money. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.

More about Commercial Restoration
Reconstruction service

Reconstruction

When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.

More about Reconstruction
Dealing with one of these?

Call and talk to our crew about what happened. The call is free, and so is the inspection.

Call (463) 255-2390

Our process

What happens after you call

  1. 1

    You call, we send a crew

    Call (463) 255-2390 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.

  2. 2

    We stop more water from getting in

    We tarp roof openings and board up broken windows and doors, so the next rain stays outside.

  3. 3

    We arrive and inspect

    The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.

  4. 4

    We pump out the water

    Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.

  5. 5

    We remove what can’t be saved

    Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.

  6. 6

    We compare with a dry room

    We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.

  7. 7

    We make the repairs

    When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.

Basement filling up during a storm?

If the power is out, the sump pump is out too. Stay clear of water near the furnace, the water heater, or outlets, and call us to get it pumped out.

Call (463) 255-2390

Insurance and claims

Storm damage and your insurance claim

Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.

Some policies have a separate deductible for wind and hail, so check yours before you start repairs.

Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.

If a claim stalls, you can file a complaint with the Indiana Department of Insurance, (317) 232-2395 or (800) 622-4461.

What your adjuster will ask for

  • The date of the storm and what happened
  • Photos and video of the outside and every damaged room
  • Damaged items you kept for them to see
  • Receipts for tarps, emergency repairs, and hotel stays

What we send them

  • Date-stamped photos of each damaged area
  • Moisture readings for every wet room
  • A line-by-line estimate for drying and rebuild
  • One point of contact for your adjuster

Where we work

Areas we serve around Indianapolis

We work throughout Indianapolis and the suburbs around Marion County.

Counties

  • Marion County
  • Hamilton County
  • Hendricks County
  • Johnson County
  • Boone County

Neighborhoods

  • Broad Ripple
  • Irvington
  • Fountain Square
  • Meridian-Kessler
  • Herron-Morton
  • Butler-Tarkington

Nearby cities

  • Carmel
  • Fishers
  • Noblesville
  • Westfield
  • Greenwood
  • Avon
  • Plainfield
  • Brownsburg
  • Zionsville
  • Lawrence
  • Beech Grove
  • Speedway

Don’t see your area listed? Call us and we’ll tell you right away.

Call (463) 255-2390

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Common questions

Indianapolis storm damage FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.

Does homeowners insurance cover storm damage in Indiana?

Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.

Storm damage vs. flood damage: what's the difference?

Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.

Should I tarp my roof myself?

We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.

How can I tell if hail damaged my roof?

From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.

How do I avoid storm chasers in Indiana?

Watch out for anyone who shows up uninvited right after a storm, pushes for full payment up front, or offers to cover your deductible, which is illegal in Indiana. Call your insurer first, get more than one written estimate, and remember that you generally have three business days to cancel a home improvement contract.

How long does storm damage restoration take?

Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.

How much does storm damage restoration cost in Indianapolis?

It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.

Can I stay in my home during storm repairs?

Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.

Available 24/7

Get a free inspection

Day or night, weekend or holiday, call (463) 255-2390. A crew can be there within 45 minutes to start your free inspection.

Call (463) 255-2390

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