Window well leaks and pipe bursts soak basements. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
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Available 24/7 · Salt Lake City and nearby areas
A window well leak, yard irrigation, or a slow leak can feed mold. Our crew handles mold remediation in Salt Lake City, UT, finds the moisture behind it, and dries the space out. Call any time, day or night.
Call (801) 301-9825
We work with all major insurance carriers
Mold help

Along the Wasatch Front, the basement is often where people live. Many Utah homes have finished lower levels with bedrooms and family rooms. Those rooms sit against foundation walls that can take on water.
Egress window wells are a common entry point. A clogged window well fills with snowmelt or rain, and water seeps into the drywall and carpet, often in a bedroom.
Many neighborhoods also water their yards with pressurized secondary irrigation. A leaking line or sprinkler head near the house can soak the soil against the foundation all summer. The dry air can hide the problem until mold shows up behind a basement wall.
Homeowners, property managers, and business owners across Salt Lake, Davis, Utah, Tooele, Summit, and Weber counties call us about mold all year round.
Call Now (801) 301-9825Window well and irrigation leak tracing, containment, removing moldy basement finishes, HEPA cleaning, drying, and repairs.
A small spot takes a day or two. A finished basement bedroom or family room can take a week or more.
Your estimate depends on how much of the finished basement is affected, what has to come out, the water source, and rebuilding the rooms.
A free inspection and estimate before any work starts.
Found mold?
Finding mold is stressful, but you have time to do this right. Acting in the first day or two keeps it from spreading.
Not sure how big the problem is? Call and talk it through with our crew.
Call (801) 301-9825Check above and around the mold for a drip, a damp spot, or a stain. Stopping the water stops the mold from growing.
Run the air conditioning or a dehumidifier. The EPA recommends keeping indoor humidity below 60%, ideally between 30% and 50%.
Photograph the mold and any water damage before anything is cleaned. Your insurance company may ask for them.
For a patch under about 10 square feet, the EPA says you can usually clean it yourself with detergent and water. Wear gloves, eye protection, and a mask.
Anyone with asthma, allergies, or a weak immune system should stay out of the area until the mold is gone.
Dry mold sends spores into the air and through the house. Keep the surface damp while you clean it, or leave it for a pro.
Bleach can whiten the surface, but on drywall and wood it doesn’t reach the mold growing inside. Paint over mold peels, and the mold keeps growing underneath.
Fans blowing across mold carry the spores into other rooms.
The system will blow spores through the whole house. Leave it off until it’s been checked.
If you can see mold, the EPA says testing usually isn’t needed. Spend the money on finding the leak.
Where mold hides
On the Wasatch Front, mold usually traces back to basements, window wells, irrigation, or snowmelt.
Lower-level bedrooms and family rooms sit against foundation walls that can take on water.
Ice dams and roof leaks during heavy snow years soak attic insulation.
Lower-level bathrooms with weak ventilation hold steam that grows mold.
Many older homes still run rooftop coolers, and a neglected pan can feed mold in the attic ducts.
Wells that fill with snowmelt or rain leak around basement windows.
Leaking irrigation lines near the house soak the soil against foundations.
How we remove mold
In Salt Lake basements, mold returns unless window wells, irrigation, and seepage are handled. We start by finding the water.
We contain the basement. Plastic barriers and HEPA air scrubbers keep spores from rising into the main floor.
We remove and clean. Basement drywall, carpet, and insulation with growth come out, and concrete and framing are cleaned and treated.
We dry and rebuild. The dry air helps, and readings must match a dry room before we rebuild bedrooms and family rooms.
What it usually meansWater entering around an egress window or through the wall
What to doHave the window well and wall checked.
What it usually meansA clogged well drain letting water pool against the window
What to doClear the drain and have the wall opened.
What it usually meansA leaking secondary irrigation line or sprinkler head
What to doFix the irrigation and have the basement wall checked.
What it usually meansShower steam with no fan, common in older Utah basement bathrooms
What to doAdd a fan or run it longer, and open the ceiling if growth returns.
What it usually meansAn ice dam or roof leak
What to doHave the attic insulation inspected.
What it usually meansGrowth behind basement drywall, under carpet, or around a window well
What to doBook an inspection so we can take moisture readings behind the finishes.
What can be saved
For Wasatch Front homes, what we keep depends on whether it’s drywall, carpet, or framing, how long the leak ran, and how far growth spread. The inspection confirms each item.
Basement slabs, ceramic tile, and the glass in egress windows clean thoroughly once treated.
Basement studs and the joists above with only a light coat of growth can stay after cleaning and an antimicrobial treatment.
Vinyl and metal frames clean; rotted wood frames are replaced.
Lower-level drywall that wicked water from a window well or the foundation is cut out above the wet line.
Main-floor hardwood rarely needs more than cleaning unless a leak came up from below.
Carpet in a basement bedroom or family room that grew mold on its backing is replaced.
Hard items clean; mattresses and upholstery with growth often can’t be saved.
Family photos, scrapbooks, and genealogy records stored downstairs can sometimes be restored by a document specialist.
Batts in basement walls and attic insulation that grew mold are pulled and replaced.
Pad with growth is replaced.
Moldy cardboard boxes in basement storage rooms are thrown out, and the contents are cleaned or replaced.
Most of the time, no. If the growth is visible and the source is clear, like a flooded window well, a lab test won’t change the plan. Testing is useful when there’s a smell but no visible growth, or when a buyer, landlord, or doctor asks for documentation.
When testing makes sense, we’ll walk you through how it works and can line up an independent tester for results before and after the job.
Stop the water behind the mold
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Window well leaks and pipe bursts soak basements. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
A furnace room fire or an electrical short downstairs can fill a Utah basement with soot. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Canyon winds and heavy snow damage roofs. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
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Mold in a downtown office, a shop, or a basement rental needs a plan around tenants and customers. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (801) 301-9825 any time, day or night, including weekends and holidays. Tell us what you’re seeing or smelling, and where. We’ll send a crew right away.
The 24 Hour Flood Pros team looks for the moisture feeding the mold. We use moisture meters to find water hiding inside walls, under floors, and in the crawlspace. We take photos for your insurance. The inspection is free.
We seal the work area with plastic and set up HEPA air scrubbers, so spores don’t spread to clean rooms. The heat and air stay off in that area while we work.
We dry out the water and show you what’s causing it. If a plumber, a roofer, or an HVAC tech needs to fix a leak, we tell you before we go further.
Drywall, insulation, and carpet pad with mold growing in them are cut out, bagged, and carried out. That way we only remove what really needs it.
Framing, subfloor, and other solid surfaces are HEPA-vacuumed, cleaned, and treated. Then we dry them until they read close to a dry room elsewhere in the house.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we take the plastic down, we check the area for any mold or dust left behind. Then we walk through it with you and send the final records to your insurance company to close out the claim.
Window well leaks often show up first as mold in lower-level bedrooms. Call us for a free inspection.
Insurance and claims
Sometimes. Many homeowners policies cover mold when it comes from a sudden, covered water event, like a burst pipe or a water heater that gives out. Mold from a slow leak or ongoing humidity is often excluded, and some policies cap mold coverage at a set amount.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide, and we keep the paperwork clear enough that your claim doesn’t stall.
Report it soon after you find it. Waiting can make it harder to show the mold came from a sudden event.
If a claim stalls, you can file a complaint with the Utah Insurance Department.
Where we work
We serve Salt Lake City and communities along the Wasatch Front.
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays, so you can call the moment you find mold or a leak.
Any mold growing indoors should be removed, whatever its color. The CDC’s advice is that you don’t need to know the type of mold to deal with it. Mold can trigger allergies and asthma, so people with breathing problems or weak immune systems should stay away from it.
For a small area, yes. The EPA says a patch under about 10 square feet, roughly 3 feet by 3 feet, can usually be cleaned with detergent and water while you wear gloves, eye protection, and a mask. Call a professional for anything larger, mold in the heating and air system, mold after sewage or flood water, or mold that keeps coming back.
Usually not if you can see the mold. Testing is most useful when you smell mold but can’t find it, or to confirm the cleanup worked.
Not if the moisture is fixed. Mold comes back when the leak, the drainage problem, or the humidity is still there. That’s why every job starts with finding the source, and why we dry everything before the walls are closed.
Usually not. We seal off the work area and filter the air, so most people stay home. For large jobs, or if someone in the house has breathing problems, we’ll tell you in advance if staying somewhere else makes sense.
It depends on how big the area is, what has to be removed, how hard it is to reach, and what it takes to stop the moisture. A bathroom wall costs far less than a whole crawlspace or attic. The inspection and estimate are free, so you know the cost before any work starts.
A small area can take a few days. Crawlspaces, attics, and rooms that need rebuilding take longer. Your estimate includes a schedule.
Utah doesn’t issue a specific state license for mold remediation, so it’s worth checking a company’s training and certifications before you hire it. 24 Hour Flood Pros is an IICRC Certified Firm, #70120685.
Available 24/7
Day or night, weekend or holiday, call (801) 301-9825. A crew can be there within 45 minutes to start your free inspection.
Call (801) 301-9825Tell us what happened and we'll call you right back.