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Restoration crew responding to a water damage emergency

Available 24/7 · Reno and nearby areas

Water Damage Restoration in Reno, NV

A frozen pipe or a cracked sprinkler line can flood your home fast. Our crew handles water damage restoration in Reno, NV. We remove the water and dry your home completely. Call any time, day or night.

Call (775) 899-8753
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IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

Water damage help

Why Water Damage Gets Worse the Longer It Sits

Water spreading across a floor inside a home

The first day matters most. Within a few hours, water soaks into drywall, wood, and carpet pad. If those dry in a day or two, mold usually doesn’t get a chance to start.

Reno gets only about 7.35 inches of rain and melted snow in a normal year. But in 2017, the airport recorded 13.73 inches, the wettest year on record. North of town in Lemmon Valley, Swan Lake rose more than 10 feet and damaged more than 60 homes.

A floor can look dry and still be wet underneath. Water slips under vinyl, tile, and laminate and settles into the subfloor. We check below the surface before we call any room dry.

Homeowners, landlords, and business owners across Washoe, Storey, Lyon, Douglas, and Churchill counties and Carson City call us all year.

Call Now (775) 899-8753

Reno weather and housing

Common Causes of Water Damage in Reno

  • River floods

    During the New Year’s Flood of 1997, the Truckee River rose to 17 feet, 5 feet above flood stage. Water spread through downtown Reno and the airport, and the flood was the most damaging in the area’s 150 years of records.

  • Frozen pipes

    Reno’s high-desert nights drop well below freezing in winter. During cold snaps, Truckee Meadows Water Authority gets many calls from customers who need their water shut off because pipes burst.

  • Sprinkler lines

    Dry summers keep Reno yards on sprinkler timers. Lines that aren’t drained before winter can freeze and split, which is why TMWA urges homeowners to shut off and drain their irrigation systems each fall.

  • Appliance leaks

    Washer hoses, dishwasher lines, and ice-maker lines can fail without warning. A slow drip behind a machine can run for days before anyone notices.

More Reno homes were built in the 2000s than in any other decade, and in newer homes a small leak can hide behind fresh drywall. In older homes, aging pipes tend to leak first.

Restoration crew drying a water damaged home

How we help

How We Handle Water Damage

First, we stop the source and pump out standing water. Then we bring in fans and dehumidifiers. We take moisture readings every day until they show the area is dry.

Hardwood floors take time. We get the water out fast, then dry the boards slowly so they don’t crack. Boards that have cupped badly usually need to be replaced.

If water got inside a wall, we open a small section so air can reach the framing. We start repairs only after everything reads dry. The same crew does the repairs, so you don’t have to explain your home to someone new.

Call Now (775) 899-8753

Water damage rarely comes alone

Other Restoration Services We Offer in Reno

Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage

Mold Remediation service

Mold Remediation

Reno’s air is dry, but mold still grows where water gets trapped, often behind walls or under floors. We find the water source first. Then we seal off the area, remove the mold, and dry the space.

More about Mold Remediation
Storm Damage service

Storm Damage

Strong winds, heavy snow, and winter storms can damage your roof and let water into the attic and ceilings. We dry your home, take out wet drywall and insulation, and repair the walls and ceilings.

More about Storm Damage
Commercial Restoration service

Commercial Restoration

Your business loses money every day it stays closed. We plan the cleanup and drying to get you back open quickly. We also keep clear records of each step for your insurance company.

More about Commercial Restoration
Reconstruction service

Reconstruction

Once everything is dry, we repair the damage. We handle drywall, flooring, cabinets, and paint. The same crew does the cleanup and the repairs, so you don’t need another contractor.

More about Reconstruction
Dealing with one of these?

Call our crew and tell us what happened. The call is free, and so is the inspection.

Call (775) 899-8753

Our process

Our Reno Water Damage Restoration Process

  1. 1

    You call, we send a crew

    Call any time, including nights, weekends, and holidays. Tell us what happened and where the water is. If it’s still running, we’ll help you shut it off.

  2. 2

    We arrive and inspect

    We find where the water came from and how far it spread. Moisture meters show us water hiding in walls and under floors. We take photos for your insurance, and the inspection is free.

  3. 3

    We cut out ruined drywall

    Drywall that swelled or sat in water can’t be saved. We cut it out now and replace it during repairs. Pieces that stayed firm can dry in place.

  4. 4

    We compare it with a dry room

    We test the wet rooms with a moisture meter. Then we test a dry room in the same house. When the numbers are close, the wet rooms are dry.

  5. 5

    We wipe down hard surfaces

    We wash cabinets, counters, and other hard surfaces with mild soap and let them dry. Anything stubborn gets scrubbed.

  6. 6

    We work with your insurance

    We send your insurance company the photos, moisture readings, and estimate. We stay in touch with your adjuster from start to finish, so you’re not handling it alone.

  7. 7

    We make the repairs

    When you’re ready, the same team replaces drywall, installs cabinets, and paints.

  8. 8

    Final check with you

    We walk through the finished work with you to make sure you’re happy. Then we send the final records to your insurance company to close the claim.

Stay Out From Under a Sagging Ceiling

A wet ceiling that sags can fall. Keep everyone out of that room and call us now.

Call (775) 899-8753

Where we work

Water Damage Restoration Near Reno

Our Reno crew covers the city, Sparks, and the communities across the Truckee Meadows and northern Nevada.

Counties

  • Washoe County
  • Storey County
  • Lyon County
  • Douglas County
  • Churchill County
  • Carson City
  • Nevada County
  • Placer County
  • Sierra County
  • Plumas County

Nearby cities

  • Sparks
  • Spanish Springs
  • Sun Valley
  • Lemmon Valley
  • Cold Springs
  • Verdi
  • Carson City
  • Fernley
  • Dayton
  • Virginia City
  • Minden
  • Incline Village
See all our Reno services

Don’t see your area listed? Call us and we’ll let you know right away.

Call (775) 899-8753

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Common questions

Water Damage Restoration in Reno: FAQs

How fast can 24 Hour Flood Pros get to me?

A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. Call as soon as you find the damage.

What should I do first if a pipe bursts in my Reno home?

Turn off the main shutoff valve, then open a faucet to drain the line. Move rugs and furniture away from the wet area. After a hard freeze, check your pipes and sprinkler lines again as they thaw. A broken pipe often leaks inside the wall, so call us and we’ll track down where the water went.

What’s the difference between water damage and flood damage?

Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. This matters because most standard home policies don’t cover flooding. If you live near the Truckee River or Swan Lake, ask your agent about flood coverage.

Do you work with my insurance company?

Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. From the first visit, we take photos and moisture readings the way adjusters expect and send them to your carrier. For damage your policy covers, we bill your insurance directly.

How much does water damage restoration cost in Reno?

The inspection and estimate are free, so you’ll know the cost before any work starts. Your estimate lists each wet room, what can dry in place, and what has to be removed and rebuilt. A small leak caught early costs far less than water that has spread through several rooms.

Available 24/7

Water Damage Emergency in Reno?

Day or night, weekend or holiday, call (775) 899-8753. A crew can be there within 45 minutes to start your free inspection.

Call (775) 899-8753

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