Eugene’s long wet season keeps homes damp, and mold can spread quietly after a leak, often out of sight. We find the water source first. Then we seal off the area, remove the mold, and dry the space.
More about Mold Remediation
Available 24/7 · Eugene and nearby areas
Water Damage Restoration in Eugene, OR
A burst pipe or a leak after an ice storm can damage your home fast. Our crew handles water damage restoration in Eugene, OR. We pump out the water and dry your home thoroughly. Call any time, day or night.
Call (503) 871-484445minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Water damage help
Why Water Damage Gets Worse the Longer It Sits
Fast action makes the biggest difference. Within hours, water sinks into drywall, wood, and carpet pad. If those dry within a day or two, mold usually never starts.
Eugene gets about 46 inches of rain a year, and 86 percent of it falls between October and May. In February 1996, more than 9 inches fell over four days, including 3.69 inches on February 7 alone. Rising water on the McKenzie River forced 1,200 to 1,500 people in low-lying parts of Springfield to evacuate.
A floor can seem dry and still hide water underneath. Water seeps under vinyl, tile, and laminate and collects in the subfloor. We test below the surface before we clear any room.
Homeowners, landlords, and business owners across Lane, Linn, Benton, Douglas, Lincoln, and Polk counties call us all year.
Call Now (503) 871-4844Eugene weather and housing
Common Causes of Water Damage in Eugene
-
Heavy snow
In late February 2019, a foot of snow fell at the Eugene Airport, the most from any single February snow event on record. Falling trees and branches damaged homes and knocked out power across the area.
-
Ice storms
An ice storm hit Eugene from January 13 to 17, 2024, and cut power to about 38,000 EWEB customers. As things slowly thawed, frozen pipes started leaking and plumbing calls jumped across the region.
-
Sprinkler lines
Eugene summers are dry, and July averages only about half an inch of rain, so many yards run sprinklers on timers. A cracked line can leak for days, and the water often pools against the foundation before you notice.
-
Appliance leaks
Washer hoses, dishwasher lines, and ice-maker lines can burst with no warning. A slow leak behind a machine can keep going for days before anyone finds it.
Nearly half of Eugene’s homes were built between 1970 and 1999, and plumbing that age tends to leak first. In newer homes, a small leak can hide behind fresh drywall.
How we help
How We Handle Water Damage
Our first job is stopping the leak and removing standing water. Then we place air movers and dehumidifiers. We take moisture readings every day until they show the area is fully dry.
Hardwood floors require patience. We pull the water out fast, then dry the boards slowly so they don’t split. Boards that have cupped badly usually need to be replaced.
If water made it inside a wall, we open a small section so air can reach the framing. Repairs don’t start until every reading says dry. One crew handles both the drying and the rebuild, so you won’t be passed to a new team.
Water damage rarely comes alone
Other Restoration Services We Offer in Eugene
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage
Ice, heavy snow, wind, and falling branches can damage your roof and let water into the attic and ceilings. We dry your home, take out wet drywall and insulation, and repair the walls and ceilings.
More about Storm Damage
Closed doors mean lost income for your business. We plan the cleanup and drying around getting you open again quickly. We also keep step-by-step records for your insurance company.
More about Commercial Restoration
Once the drying is complete, we repair the damage. We take care of drywall, flooring, cabinets, and paint. The same crew handles cleanup and repairs, so you don’t have to find another contractor.
More about ReconstructionDealing with one of these?
Call (503) 871-4844Call our crew and tell us what happened. The call is free, and so is the inspection.
Our process
Our Eugene Water Damage Restoration Process
- 1
You call, we send a crew
Call whenever you need us, including nights, weekends, and holidays. Tell us what happened and where the water is. If it’s still flowing, we’ll help you shut it off.
- 2
We arrive and inspect
We track down where the water came from and how far it spread. Moisture meters find water hidden in walls and under floors. We photograph the damage for your insurance, and the inspection is free.
- 3
We cut out ruined drywall
Drywall that swelled or sat in water won’t recover. We remove it now and replace it during repairs. Sections that stayed firm can dry in place.
- 4
We compare it with a dry room
We measure moisture in the wet rooms. Then we measure a dry room in the same house. Once the numbers are close, the wet rooms are dry.
- 5
We wipe down hard surfaces
We clean cabinets, counters, and other hard surfaces with mild soap and let them dry. Tough spots get scrubbed.
- 6
We work with your insurance
We send your insurance company the photos, moisture readings, and estimate. We work with your adjuster from the first call to the last, so you’re never handling it alone.
- 7
We make the repairs
When you’re ready, the same team replaces drywall, installs cabinets, and paints.
- 8
Final check with you
We go over the finished work with you to make sure you’re happy. Then we send the final records to your insurance company to close the claim.
Stay Out From Under a Sagging Ceiling
Call (503) 871-4844A wet ceiling that sags can fall. Keep everyone out of that room and call us now.
Where we work
Water Damage Restoration Near Eugene
Our Eugene crew covers the city, Springfield, and the communities around the southern Willamette Valley.
Counties
- Lane County
- Linn County
- Benton County
- Douglas County
- Lincoln County
- Polk County
- Marion County
- Yamhill County
- Coos County
- Deschutes County
Nearby cities
- Springfield
- Cottage Grove
- Junction City
- Creswell
- Veneta
- Coburg
- Florence
- Corvallis
- Albany
- Lebanon
- Roseburg
- Newport
Don’t see your area listed? Call us and we’ll let you know right away.
Call (503) 871-4844Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
Water Damage Restoration in Eugene: FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work around the clock, including nights, weekends, and holidays. Call as soon as you spot the damage.
What should I do first if a pipe bursts in my Eugene home?
Shut the main water valve, then open a faucet to drain the line. Move rugs and furniture away from the wet area. After an ice storm or a freeze, check your pipes again as things thaw. A broken pipe often leaks inside the wall, so call us and we’ll find where the water went.
What’s the difference between water damage and flood damage?
Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. That matters because most standard home policies don’t cover flooding. If you live near Amazon Creek, the Willamette, or the McKenzie River, ask your agent about flood coverage.
Do you work with my insurance company?
Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Starting with the first visit, we take the photos and moisture readings adjusters expect and send them to your carrier. For damage your policy covers, we bill your insurance directly.
How much does water damage restoration cost in Eugene?
The inspection and estimate are free, so you’ll know the cost before any work starts. Your estimate lists each wet room, what can dry in place, and what has to be removed and rebuilt. A small leak caught early costs far less than water that has spread through several rooms.
Available 24/7
Water Damage Emergency in Eugene?
Day or night, weekend or holiday, call (503) 871-4844. A crew can be there within 45 minutes to start your free inspection.
Call (503) 871-4844Or request a free inspection online
Tell us what happened and we'll call you right back.